General Cleanliness

[Esther Mzera]

This am addressing the concerns of block A. Standards of cleanliness seem to have gone down. The staircase area is dirty I do not know how often it is supposed to be cleaned, inside the lift also the floor most times is dirty, the walls around the stair case could do with some wiping or if possible painting. The kids have even drawn on the walls. The outside tap pipe at the back of block A was broken sometime back, the watchmen know by whom, can the person be forced to repair.  We do not know what happened to the lift on Saturday/Sunday night, it needs to be attended to soonest please.

There is the issue of window cleaning on the outside and specially the flats on top, we cannot access the outside, the bedrooms in particular. Is it possible for the management to contract a company to clean once a month may be as these would have high {long} ladder to access the windows? Am sure this can be met in the sh5,000 we pay as service charge.

How far have you gotten with the issue of my car's back wiper?  I think very few people are on this group media of communication and may be we need to be getting may be circulars or notices placed strategically for residence to see and be kept informed for some issues to be tackled collectively.

Thank you.

Esther

A15

[Miranda Ndegwa]

Hello Esther

Whilst I live in block D, I too have noticed a general decline in cleanliness in our block.  The lift was not cleaned for 5 days straight despite calls to the management company.

Someone has also drawn on the wall, and there appears to be no supervision of the cleaners. I feel that the management company is not living up to my expectations.

Also, how often should bin bags be given?

I wish our concerns would be addressed. 

Miranda C9 and D7

  

Sent from Yahoo Mail on Android

On Tue, 23 Aug, 2016 at 0:21, 'Esther Mzera' via Thompson Apt Owners2013

<thompson-ap...@googlegroups.com> wrote:

[Mutuku Munywoki]

Dear all,

We have noted the concerns of the residents on email and on whatsapp forum. The same are being addressed with feedback to be provided.

For those not on the whatsapp forum for Thompson kindly advise your phone numbers for inclusion and to enhance communication via return email.

Separately we wish to advise that the person in charge of Thompson is Eva Muna. She can be reached on 0722-678-282 and email e...@heritageproperties.co.ke

Regards

Mutuku Munywoki

Operations Director

Cell: +254 711 357 294
 

Email: mut...@heritageproperties.co.ke

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