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Mozell Gentges
Ninety cents of every dollar the American Red Cross spends is invested in humanitarian services and programs. The other ten cents supports our general operations and helps ensure we are ready to respond wherever and whenever help is needed. For more information, please see our annual reports and other publications or our Where Your Money Goes page.
If you already have a Red Cross account, you can update your personal information online by logging into your Red Cross account. If you currently do not have a Red Cross account, you may contact Donor Services by calling 1-800-RED CROSS.
We have a variety of full and part time positions. This varies with our different lines of business. Please see our Career Opportunities page for more information and how to search for positions of interest.
We periodically hire interns and some of our roles are appropriate for new college graduates. Our internships can be paid or unpaid---see our university programs page to search for openings and more information.
The American Red Cross does not send out emails to anyone who has not already applied online to a specific job posting on our careers website. If you have received an email offering you a job at Red Cross without previously applying for a job, please be aware that it is a scam/phishing email. It is a federal crime for a person to pose as a Red Cross representative for the purpose of fraudulently soliciting, collecting, or receiving money or material. If you receive a scam/phishing email supposedly from Red Cross, please report it to the Federal Bureau of Investigation (FBI) Internet Crimes (IC3) Unit. The Red Cross urges people to not provide any personal or financial information to unknown individuals.
You should sign-in with the same social account every time to ensure that all information that you've submitted remains consistent. Additionally, it is a good idea to write down the information you use for the future.
Yes, if you change your mind about a particular job, you may withdraw your application at any time on our Careers Website when you login. You can also notify your Talent Advisor that you would like to withdraw. If you've already received a job offer, you can simply decline it.
We recommend submitting a new resume when your work history, qualifications or contact information change. Your most current resume will remain active in our database until you submit a new version.
Each digital certificate has its own unique ID and QR code, making it easy to confirm that your digital certificate is valid and authentic. The codes ensure that you have successfully completed an American Red Cross course.
If you required a printed certificate, call 1-800-RED CROSS (1-800-733-2767) and select the prompt for "Training and Certifications" for assistance. To help process your request, please have the following information available when you call: course name, course location, date, instructor's name and your name.
Most Red Cross certifications, including First Aid/CPR/AED, CPR/AED for Professional Rescuers, and Lifeguarding, are valid for two years from the course completion date. If more than two years has passed, you will need to take another class to get recertified.
Adding an additional 2.5% to the amount of your donation will help cover processing fees and other expenses associated with the processing of your gift. This fee is not required to make a financial gift. You may choose to add the additional amount at the time of your online donation.
If you opt-in to the transaction processing fee as part of your monthly gift, the 2.5% fee will be added to the amount of each monthly donation transaction. You can remove the transaction processing fee at any time by logging in to your financial account on redcross.org or by contacting Donor Care at 1-800-RED CROSS, option 2.
If you already have a Red Cross account, you can update your personal information online by logging into your Red Cross account. If you currently do not have a Red Cross account, you may contact Donor Care by calling 1-800-RED CROSS, option 2.
Receipts for mail or phone donations are typically sent within 3 weeks following when the Red Cross receives your gift. For online donations, a printable receipt is sent via email and saved to your Red Cross account within minutes of the successful transaction.
If this appears to be an authorized charge, your financial institution authorized the charge, but our anti-fraud protection rejected the attempted charge to protect your security and information. While you may see a hold on your account, no funds have been withdrawn or will be withdrawn from your account. The hold should lift in 1-3 business days. If this was an intended donation or you have additional questions, Please contact Red Cross Donor Care by completing our online inquiry form or calling 1-800-RED CROSS, option 2.
Gifts made by phone via credit card can be verified through your credit card company. Gifts made via check can be verified by your bank. Gifts made online can be verified by logging into your Red Cross account and reviewing Transaction History. Additionally, you can confirm that the Red Cross has received your donation by contacting Donor Care at 1-800-RED CROSS, option 2 or by completing our online inquiry form.
Donors from outside the U.S. can make a gift as long as their credit card is supported by a U.S. based card company. Our online donation system is designed to protect donor security and privacy, and prevent fraudulent use. If your credit card is not U.S. based, you can still mail in your gift by check using our mail in form.
We understand that many donors are motivated to give during a specific disaster. If you would like to support a specific disaster please write the name of that event on the memo line of your check . Designated donations for a specific disaster will be used for that event; however in the rare case where donations surpass the Red Cross expense for that disaster, the remaining contributions will be put to use serving the recovery needs of the affected communities.
Due to space limitations, we only offer select giving options online which enable us to meet the needs of the people we serve in your community and around the world. By supporting these programs, you give the Red Cross the resources and flexibility essential to respond to disasters and other emergencies immediately, when assistance is needed the most. For additional assistance in donating to an option not listed, please contact Donor Care at 1-800-RED CROSS, option 2 or fill out or online web form.
For your convenience, the American Red Cross offers two options for sending your tribute cards. You will have the opportunity to select the best option during your checkout process. E-cards are sent same day or the date of your choice. Please allow 2-3 weeks for delivery of printed tribute cards.
A bequest by will or revocable Trust can be tailored to complement your personal and financial goals and also support the Red Cross. If you include the Red Cross in a bequest provision, please notify us so that we ensure your wishes can be fulfilled. Your notification will be treated confidentially.
Yes, Just as the American Red Cross helps people in the U.S. prepare for, respond to and recover from disaster, we also relieve suffering globally. The American Red Cross is part of the International Red Cross and Red Crescent Movement, an intricate support system made up of 187 Red Cross and Red Crescent Societies, The International Federation of the Red Cross and Red Crescent Societies and the International Committee of the Red Cross. When a national society requests assistance, its partner societies coordinate a unified response to avoid duplication, fill gaps and enhance service delivery. In instances where American Red Cross assistance has not been requested, we will not accept designated gifts for the disaster.
The American Red Cross takes every precaution to protect our donors' information. When donors submit sensitive information on redcross.org, their information is protected both online and offline. We use high grade encryption and the https security protocol to communicate with your browser software. This method is the industry standard security protocol, which makes it extremely difficult for anyone else to intercept the credit card information you send to us. The companies we work with to process credit card transactions also use high grade encryption and security protocols. The American Red Cross employs error checking procedures to make certain transactions are processed completely and accurately. As necessary, changes are made to improve our systems. Additionally, independent external and internal audits are conducted to ensure the privacy, security and appropriate processing of your information on our site. Committed to the protection & privacy for all of our users, it is the policy of American Red Cross to continually enhance our fraud protection systems and our other processes to fight identity theft. In addition to maintaining privacy and security controls over information you share with us, the American Red Cross works to accurately process your contribution information. During business hours (M-F, 9am - 5pm EST) our Donor Care staff is available to answer questions about your financial donation at 1-800-RED CROSS, option 2, or visit our website at www.redcross.org/contact-us.
Yes. Please contact American Red Cross Donor Care at 1-800-RED CROSS, option 2 or complete our online inquiry form. Please have ready the date of your gift, the dollar amount, the fund it went to, and the fund you would like it to go to. If you need to leave a voicemail message, please be sure to leave your name and phone number, including your area code.
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