Error opening the module TheOne Pos PRI - next G Point of Sale

[Leonel Borges]

SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data OK
Fatal error: Uncaught Exception: Error: Could not load model extension/total/ocaadfpro! in /home/redesexs/public_html/vqmod/vqcache/vq2-system_storage_modification_system_engine_loader.php:70 Stack trace: #0 /home/redesexs/public_html/admin/controller/extension/module/pos.php(3454): Loader->model('extension/total...') #1 /home/redesexs/public_html/admin/controller/extension/module/pos.php(3258): ControllerExtensionModulePos->recalculate_total(Array) #2 /home/redesexs/public_html/admin/controller/extension/module/pos.php(6008): ControllerExtensionModulePos->modify_order(Array) #3 /home/redesexs/public_html/vqmod/vqcache/vq2-system_storage_modification_system_engine_action.php(58): ControllerExtensionModulePos->check_and_save_order() #4 /home/redesexs/public_html/admin/controller/startup/router.php(26): Action->execute(Object(Registry), Array) #5 /home/redesexs/public_html/vqmod/vqcache/vq2-system_storage_modification_system_engine_action.php(58): ControllerStartupRouter->index() #6 /home/redesexs/public_html/vqmod/vqcache/ in /home/redesexs/public_html/vqmod/vqcache/vq2-system_storage_modification_system_engine_loader.php on line 70

[Leonel Borges]

Day 15/09 posted here a mistake and emailed about. I emailed password and access to FTP. So far the email has not been answered, no reply here about. How can you follow the support of this module?