Barcode Scanner support - CODE39

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Greg

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Sep 18, 2017, 8:07:16 AM9/18/17
to TheOne Pos support
Hello,
I have tried to use several different external barcode programs to produce a CODE39 barcode for the following SKU's:

01 6N
01 15N
01 18N
01 10N

(I have even tried removing the space and even tried encapsulating the SKU inside of * but this didn't help)

The issue I am facing is that the ONEPOS console doesn't seem to process barcodes with this SKU automatically.  

I have to actually click on the search field and then scan the barcode which populates the text into the search field (and eventually the product is found).

Can you please investigate why these types of barcodes don't allow me to scan the code and automatically registers (without having to manually click on the search field).

I can confirm other types of SKU's work perfectly, it's only these smaller styles of SKU that I am having issue with.

Whichone

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Sep 19, 2017, 7:08:07 AM9/19/17
to TheOne Pos support
Please go to Pos settings --> Order --> Barcode Scan Type Settings to check your default setting.

Whichone

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Sep 19, 2017, 8:42:04 AM9/19/17
to TheOne Pos support
Yes, there is a minimum length of the barcode to be scanned, which is hard coded.

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