Siye down?

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ichtys

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Jun 1, 2008, 11:05:06 AM6/1/08
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I can't access Siye on firefox or IE.
Can you?
Regards Ichtys

Chris Marshall

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Jun 1, 2008, 9:34:07 PM6/1/08
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It was down for a while this moring but is working again now.

Phil Boswell

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Jun 2, 2008, 1:17:11 PM6/2/08
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On Jun 1, 4:05 pm, ichtys <icht...@gmail.com> wrote:
> I can't access Siye on firefox or IE.
> Can you?

I can reach the site just fine. However I haven't received any update
notifications since 27th May, until this morning when I got a "new
message by favourite author" notification.

Oddly enough, the story to which this relates is now displaying very
strangely in "My SIYE": it's showing two different chapter counts. In
the left-hand "Recent Updates" column it claims to have just the one
chapter I already read, but in the right-hand column, under both
"History" and "Favourites" it claims to have two chapters. One
suspects that this might be something to do with the second chapter
not being validated yet, a circumstance which rather annoyed me when I
tried to read it, having been told *twice* as above that there was a
second chapter to read!

I asked for this as one of my technical questions posed a little while
ago, to which I haven't yet had a substantive answer: "might it be
possible to make it more obvious on the 'contents page' for a story
that recently-uploaded chapters haven't been validated yet, to save
the disappointment on excitedly clicking through?"

As I said before, if there is a better venue to pose these questions,
please point me there...

TIA HAND
--
Phil

melkior

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Jun 2, 2008, 2:12:24 PM6/2/08
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Go check again. I hope that's what you wanted.

Dino

Phil Boswell

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Jun 3, 2008, 2:49:10 AM6/3/08
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On Jun 2, 7:12 pm, melkior <dpask...@gmail.com> wrote:
> Go check again. I hope that's what you wanted.

Cheers, much better. Still the mismatch on "My SIYE" but at least I
won't be fooled once I've clicked through from there.

Why are the notifications not running? or at least, why am I not
getting them?
--
Phil

omega13a

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Jun 3, 2008, 8:17:21 PM6/3/08
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This wouldn't be the first time something like that has happened. Last
year (and part of this year) for the longest time, no notifications
were being sent out. I sent an email to them and they said to delete
all your favorites and re-add them. Unfortunately that didn't work for
me...

omega13a

Kezzabear

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Jun 3, 2008, 8:27:56 PM6/3/08
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Yes this happens quite a bit - notifications just ... stop.
Interestingly, or perhaps, not surprisingly since this recent
stoppage, my hits and reviews have gone down. I have my own story on
Favourites so I know when it's validated but I have not had a
notification for the last two chapters. I edited it yesterday and
didn't even get a notification for that!

So I don't think deleting my favourites (what a silly request) and
adding them again will actually work as it is clearly a problem with
the automated sending thingy.

Yes, that's it's official name. Automated Sending Thingy.

K

Chris Marshall

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Jun 3, 2008, 8:31:55 PM6/3/08
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They renamed it to Automated Not Sending Thingy so it is working correctly
now :).

omega13a

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Jun 3, 2008, 10:49:46 PM6/3/08
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I usually find threating to delete a piece of software makes it work
properly. :P

omega13a

melkior

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Jun 4, 2008, 6:46:56 AM6/4/08
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The AST (Automated Sending Thingy) is being replaced by AST version 2.
We hope it will be more automated, and even more sending. We still
need to house-train it though.

Dino

Kezzabear

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Jun 4, 2008, 7:47:51 AM6/4/08
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I am looking forward to the new, supercharged AST II.

melkior

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Jun 4, 2008, 11:07:58 AM6/4/08
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AST Mark II has been implemented. I just thought I'd let you know.

(And I actually used that name when I coded the stupid thing.)

Dino

omega13a

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Jun 4, 2008, 3:46:46 PM6/4/08
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Well, lets hope it works. Just out of curiosity, but is SIYE using
modified eFiction software?

melkior

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Jun 4, 2008, 4:24:51 PM6/4/08
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SIYE is using something that used to be eFiction, but over the years
the solution has been heavily modified, both by previous admins and
me. So, let's just say that the basis is eFiction, but the rest is
improvisation.

Dino

omega13a

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Jun 4, 2008, 4:34:23 PM6/4/08
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Sounds like my website. Was a PHPNuke but now I mutilated it (not to
mention integrated it with MediaWiki and eFiction software) into
something that is best described as not entirely stable... In fact, I
think it breaks down more often then SIYE...

Phil Boswell

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Jun 5, 2008, 8:19:28 AM6/5/08
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On Jun 4, 9:34 pm, omega13a <omega...@fedtrek.com> wrote:
> On Jun 4, 1:24 pm, melkior <dpask...@gmail.com> wrote:
> > SIYE is using something that used to be eFiction, but over the years
> > the solution has been heavily modified, both by previous admins and
> > me. So, let's just say that the basis is eFiction, but the rest is
> > improvisation.
> Sounds like my website. Was a PHPNuke but now I mutilated it (not to
> mention integrated it with MediaWiki and eFiction software) into
> something that is best described as not entirely stable... In fact, I
> think it breaks down more often then SIYE...

I haven't used very many sites for writing stuff (being really very
new at this kind of thing) but I have to give a special mention to the
Trylasotar Fiction Archive, not because it breaks down very often, but
in fact because I don't recall it ever breaking down.

Of course it doesn't get as much traffic as SIYE but it has some
really nice features which I haven't heard of elsewhere. Providing PDF
files on demand is nice; providing them in three popular formats is
really nice; providing the facility for authors to hand-craft the TeX
coding for their story to get the PDF "just so" is IMHO pretty
awesome.

The fact that it was constructed to house my favourite of all fan-
fiction, the Dangerverse stories, is simply icing on the cake ;-)

HTH HAND
--
Phil
...who has just received some update notifications from SIYE, so
obviously *some*thing is working now ;-)

Kezzabear

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Jun 6, 2008, 12:12:59 PM6/6/08
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Woot! I feel all warm and fuzzy now!

ROFLOL

And I am getting notifications too yayness!

Kezzabear

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Jun 9, 2008, 4:41:08 AM6/9/08
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Up and down like a yo-yo the last 12 or so hours. Just FYI ... people
are sleeping, not overloading SIYE whyfor doth it keep taunting me
with the Try Again button?

Kezzabear

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Jun 9, 2008, 8:59:43 PM6/9/08
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*Grumpy* SIYE is vanished. Not Happy. :( *sadness*

Dave

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Jun 9, 2008, 11:31:00 PM6/9/08
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I'm not sure what to tell you, Kezza. It's been up all day for me.

Dave
> > > > Dino- Hide quoted text -
>
> - Show quoted text -

omega13a

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Jun 10, 2008, 12:05:03 AM6/10/08
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It could be a problem with one of the servers that is in between you
and SYIE. I've had that happen with other websites.

omega13a

Kezzabear

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Jun 10, 2008, 6:36:47 AM6/10/08
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Must be just me then ... it's gone again it's been vanishing all
day ...

melkior

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Jun 10, 2008, 6:39:01 AM6/10/08
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I just checked. I have absolutely no problems accessing the site.
It sounds like your ISP might be having trouble, though. If you get a
chance, try accessing it from another connection to confirm it.

Dino

Kezzabear

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Jun 10, 2008, 7:23:31 AM6/10/08
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I am only having trouble with SIYE, no other site is being crappy to
me. :( I have no way of checking from another ISP until probably
Friday. *sigh*

Makes it hard to upload chapters and respond to reviews!!!! It took me
like an hour to upload one chapter earlier *headdesk* I lost it three
times!

Kezzabear

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Jun 10, 2008, 7:42:06 AM6/10/08
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When in doubt ... reboot. :D

Kezzabear

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Jun 10, 2008, 10:54:39 AM6/10/08
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AAAAAAAAAAAAAAAAAARRRRRRRRRRRGGGGGGGGGGGGGGHHHHHHHHHHHHHHHHHH

It comes and it goes ... *sigh*

Kezzabear

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Jun 10, 2008, 11:31:15 AM6/10/08
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Seriously this is giving me the irrits - once upon a time someone else
had the same problem and someone said some technical things about ways
into the site. I can't find it now though - does anyone know what i am
talking about?

Jonathan Avery

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Jun 10, 2008, 11:42:56 AM6/10/08
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What browser are you using? I had trouble with the site when I used Internet Explorer, but when I switched to Firefox, it all went away. Of course, that was a much earlier version of the site.
--
- A good novel is an indivisible sum; every scene, sequence and passage of a good novel has to involve, contribute to and advance all three of its major attributes: theme, plot, characterization.
Ayn Rand - The Romantic Manifesto p. 74 (pb 93)

Chris Marshall

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Jun 10, 2008, 12:06:45 PM6/10/08
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I am guessing that you managed to get it working long enough to post the new Chapter as I just got my alert.  Will be reading now.

Kezzabear

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Jun 10, 2008, 12:11:01 PM6/10/08
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I put the chapter of RL up this afternoon (it's now midnight) - it
took about half an hour and I lost it at least three times - I got it
up and I ahve no idea why I ahve been virus scanning, disk cleanuping,
adaware downlaoding, defragging ... and it suddenly works lol


Knock on wood ...

On Jun 11, 2:06 am, "Chris Marshall" <centime...@gmail.com> wrote:
> I am guessing that you managed to get it working long enough to post the new
> Chapter as I just got my alert. Will be reading now.
>
> On Tue, Jun 10, 2008 at 11:42 AM, Jonathan Avery <chicag...@gmail.com>
> wrote:
>
> > What browser are you using? I had trouble with the site when I used
> > Internet Explorer, but when I switched to Firefox, it all went away. Of
> > course, that was a much earlier version of the site.
>
> > On Tue, Jun 10, 2008 at 11:31 AM, Kezzabear <kerenli...@hotmail.com>

ranmas s

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Jun 10, 2008, 12:39:09 PM6/10/08
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unfortunatly I'm not getting anything from the automated sending thingy mk II.



> Date: Wed, 4 Jun 2008 08:07:58 -0700

> Subject: [TheCrackedMuggle] Re: Siye down?

Harold Ancell

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Jun 10, 2008, 1:04:13 PM6/10/08
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Since SIYE frequently has problems, and the Internet itself is
deliberately built to lower standards than say your old fashioned
phone system or the electrical system (and is therefore a LOT
cheaper than the former), but generally gets repaired quickly,
I thought I'd share with all of you a quick (ha ha) explanation
of some tools you can use to diagnose where problems might be.

I will attempt to quickly teach you a bit about the Internet; if
you need more explanation, feel free to send me private email
and I'll do my best. Feel free to ignore the more detailed stuff
in parenthesis, and remember that Wikipedia can be your friend.

At 09:54 AM 6/10/2008, Kezzabear wrote:

>AAAAAAAAAAAAAAAAAARRRRRRRRRRRGGGGGGGGGGGGGGHHHHHHHHHHHHHHHHHH
>
>It comes and it goes ... *sigh*

Do you know what a router is, and what an IP address is?

If you don't, they're fairly simple at a high level. For
now, just imagine that your connection is divided into a
bunch of envelopes called packets that contain your precious
data inside, much like snail mail. You drop an packet/
envelope into the system, and routers/post offices forward
the packet/envelope to one that's closer to the destination,
until the destination is reached, or something bad happens
and the packet is dropped on the floor (and your computer
eventually tries again). Your computer, SIYE, and all the
routers in between all have IP (Internet Protocol) addresses,
and most of them are named fairly obvious things, see below.

Try the traceroute command. In Windows, at a command prompt
(in XP, it's in Accessories) type:

tracert www.siye.co.uk

Under UNIX, Linux and probably the Mac, it's traceroute instead
of tracert.

Here's what I got, and interpretations that start with three
tildes ("~~~"):

Tracing route to siye.co.uk [207.61.110.120]

~~~ www.siye.co.uk is an alias for siye.co.uk, and 207.61.110.120
is its IP address (much like your home post box address).

over a maximum of 30 hops:

~~~ The above states traceroute will try only so far, in case
there's something weird like a loop messing things up.

1 <1 ms 1 ms <1 ms 192.168.1.1

~~~ This is my home Internet connection's gateway. (IP addresses
like 192.168.x.x or 10.x.x.x are special and used for things
like your home network. My gateway router is a Network Address
Translation (NAT) box, those special addresses are "unroutable"
and not on the real Internet, the above address is from my
side, and adsl-65-65-224-26.dsl.spfdmo.swbell.net is the one
on the other side and is the IP address that's really on the
net right now.)

2 13 ms 13 ms 11 ms adsl-65-65-225-254.dsl.spfdmo.swbell.net [65.65.225.254]
3 14 ms 11 ms 13 ms dist2-vlan60.spfdmo.sbcglobal.net [151.164.88.163]
4 11 ms 11 ms 13 ms bb1-g1-3-0.spfdmo.sbcglobal.net [151.164.88.225]

~~~ OK, I live in the southwest part of the state of Missouri (MO),
USA, and Springfield, MO is the biggest city here, about 70 miles
away. The above is AT&T (formally Southwestern Bell Company, SBC)
sending my packets through an ADSL connection and routing them
through their Springfield facilities.

5 30 ms 30 ms 30 ms 151.164.189.80

~~~ This router has not been given a handy name, but I can go to
http://www.arin.net/index.shtml and cut and paste its IP address
(151.164.189.80) and see that it's owned by AT&T/Southwestern Bell
Internet Services. ARIN is the (North) American Registry for
Internet Numbers, if you're in another part of the world, you'll
be told to go to the right web site to find out who owns it.

6 29 ms 29 ms 30 ms asn577-bell-ca.eqchil.sbcglobal.net [151.164.250.242]
7 29 ms 29 ms 29 ms core2-chicago23_POS8-3.net.bell.ca [64.230.223.21]

~~~ The above is the first interesting thing here. Basically, in
some machine room in Chicago, AT&T (SBC) and Bell Canada exchange
packets. (If you want to read in detail, read the first backwards:
SBC Global at its "eq" exchange? in Chicago is connecting to Bell
Canada's ASN (Autonomous System Number, a fancy name for a bunch of
networks that are treated as one, with one ASN) 557. And the second
is Bell Canada, probably using a special reliable telephone network
connection abbreviated POS (Packet over SONET/SDH), connecting to
Chicago. core2 probably means this is the 2nd part of the core
(inner) network---no special meaning to #2, that's just how they
designed and evolved their network. All these technical and
geographic names for routers are designed to help the network
engineers know what is what (otherwise you'd be "in a maze of
twisty passages, all alike" :-)).

8 39 ms 41 ms 39 ms core3-toronto63_pos10-0-0.net.bell.ca [64.230.147.9]
9 43 ms 43 ms 43 ms core4-kitchener06_POS6-1-0.net.bell.ca [64.230.140.250]

~~~ OK, here my packets are being sent to Toronto and then
Kitchener, Canada. The latter is part of Regional Municipality
of Waterloo, Ontario, and the University of Waterloo is famous
and well respected for its Computer Science program. (I also
noted on Wikipedia that it "maintains the largest co-op program
in the world" and very interestingly, "UW has a long-standing
intellectual property policy that leaves ownership rights with
the inventor, rather than the university, which has helped create
many spin-off companies that maintain a good relationship with UW."

To an American, this is a radical concept: as a rule, neither our
public (like Waterloo) or private universities do this, although
the smarter ones share the wealth.)

Anyway, my point here is that the Waterloo region is a likely
good one for web hosting services in Canada.

10 41 ms 41 ms 43 ms 206.47.229.194

~~~ Owned by Bell Canada

11 * * * Request timed out.

~~~ Doesn't necessarily mean much, some routers ignore the
queries that traceroute sends out. But if you get a set
of lines like that, you know that's likely where your problem
is. Compare it to a successful traceroute you did previously
and saved away.

12 44 ms 47 ms 45 ms siye.co.uk [207.61.110.120]

~~~ OK, we're at SIYE, no problems here. You can safely
ignore the rest if you want to, or find out a little bit more
about "computer stalking" ^_^.

This is owned by Bell Canada and allocated to "Computer Partners"
(for a variety of technical and administrative reasons, many
IP addresses are owned by the network and allocated to their
customers on a temporary or semi-permanent basis; my ADSL IP
address 65.65.224.26 is very temporary, hours, days or weeks,
but not longer. Computer Partners will most likely keep theirs'
for the duration of their contract with Bell Canada. SIYE can
change web hosting providers since we know it by it's Domain
Name System (DNS) name "siye.co.uk", not "207.61.110.120".
Registered in the UK, provided in Canada, read (by me) in the
USA? No problem! :-).

Using "whois siye.co.uk" (generally not available on Windows
systems, you'll need UNIX/Linux/whatever), I can see that Computer
Partners (a totally generic name) is in this case compar.com,
which is indeed has a Waterloo real world address.

And I'm stunned by their cluefullness; they've got two DNS servers
with very different IP addresses. This means that if their own
system/connection goes down, siye.co.uk is still known by the rest
of the net (the other DNS server is maintained by Bell Canada it
would appear, and automatically picks up changes from the one
Computer Partners maintains), it'll just be unreachable. Almost
no one knows to do this.

This is *the very first thing* I check when evaluating a services
provider like a web hosting company. If they get this right,
then there's a good chance they get a lot else right (and it's
no accident the ISP that handles ancell-ent.com is one of those).

The one caveat I'd insert here is that I get the impression from
what I see and don't see that Bell Canada is the only way to get
to SIYE. This saves money in all sorts of ways (you don't need
additional connections or staff that understands this more
complicated way of doing things (e.g. BGP routing)), but like
everything it's a tradeoff, one that the wild and untamed Internet
lets you make.

ObHPFanfic: I was in the right mood and started reading Intromit's
Fate's Debt. It's cute and fun.

- Harold

Phil Boswell

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Jun 10, 2008, 1:15:50 PM6/10/08
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On Jun 10, 1:59 am, Kezzabear <kerenli...@hotmail.com> wrote:
> *Grumpy* SIYE is vanished. Not Happy. :( *sadness*

What it's been doing to *me* all today is logging me out for no
apparent reason.

The result has been, several times, that I've been attempting to post
a review and been summarily dumped into an almost-empty page.

I just managed to make it work by logging in from a different tab and
hitting "refresh" on the one which had failed. you would have thought
that if I were given the review facility it would have a clue who I
was, but apparently not.

Is there any chance that the logging-in facility could be made to
remember where it was invoked from? Either that or have it come up
with the login boxes *plus* your attempted review: it would be kind of
handy to be able to simply enter my account details and click "yes,
really" if it happens again.

HTH HAND
--
Phil

melkior

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Jun 10, 2008, 4:54:13 PM6/10/08
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> unfortunatly I'm not getting anything from the automated sending thingy mk II.

I already replied in the appropriate news post on SIYE, but I'll
answer it again.

You aren't receiving notifications because you don't have them turned
on in your account.

If you don't know how to do that, let me know and I'll turn them on
for you.



What's this 'server' thing? I wanted a steak and it hasn't served
anything. In fact, I'm still waiting and I'm rather hungry.

Seriously though, Kezza, I have no idea what's wrong with your access
to SIYE.

Phil, I'm assuming that the problem was on your end. The fact that a
refresh corrected it confirms my assumption. I guess the cookie wasn't
written properly when you logged in the first time.

And if I sound grumpy, that's because I am. I just spent 6 hours in a
bus. Great way to ruin your day.

Dino

omega13a

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Jun 10, 2008, 6:09:25 PM6/10/08
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Well, eat some chocolate and relax. A grumpy code monkey is of no help
to anyone.

omega13a

melkior

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Jun 10, 2008, 6:13:04 PM6/10/08
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Actually I don't plan any coding (unless something explodes) until COH
and Meddle:11 are out.
Between writing code and writing fiction, I'll always go for fiction.

Though AST Mk II looks like fiction. Science fiction to be more
precise.

Dino

ranmas s

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Jun 10, 2008, 6:22:01 PM6/10/08
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strange...  I was receiving them before, is this a new option? 

I've looked through all the pages in my account and can't find it.
I'm not sure if its supposed to be like this or not, but the user options page is blank for me.
That is http://www.siye.co.uk/siye/options.php loads a blank page.




> Date: Tue, 10 Jun 2008 13:54:13 -0700

> Subject: [TheCrackedMuggle] Re: Siye down?
> From: dpas...@gmail.com
> To: thecrack...@googlegroups.com
>
>

Kezzabear

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Jun 10, 2008, 7:07:49 PM6/10/08
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Wow, um I don't think I understand that Harold ... SIYE was up for
ages and is now gone again.

I am about to cry ... and move the story to ff.net *shudder*

On Jun 11, 8:22 am, ranmas s <ranmas_k...@msn.com> wrote:
> strange... I was receiving them before, is this a new option?
>
> I've looked through all the pages in my account and can't find it.
> I'm not sure if its supposed to be like this or not, but the user options page is blank for me.
> That ishttp://www.siye.co.uk/siye/options.phploads a blank page.
>
>
>
> > Date: Tue, 10 Jun 2008 13:54:13 -0700
> > Subject: [TheCrackedMuggle] Re: Siye down?
> > From: dpask...@gmail.com
> > To: thecrack...@googlegroups.com
>
> > > unfortunatly I'm not getting anything from the automated sending thingy mk II.
>
> > I already replied in the appropriate news post on SIYE, but I'll
> > answer it again.
>
> > You aren't receiving notifications because you don't have them turned
> > on in your account.
>
> > If you don't know how to do that, let me know and I'll turn them on
> > for you.
>
> > What's this 'server' thing? I wanted a steak and it hasn't served
> > anything. In fact, I'm still waiting and I'm rather hungry.
>
> > Seriously though, Kezza, I have no idea what's wrong with your access
> > to SIYE.
>
> > Phil, I'm assuming that the problem was on your end. The fact that a
> > refresh corrected it confirms my assumption. I guess the cookie wasn't
> > written properly when you logged in the first time.
>
> > And if I sound grumpy, that's because I am. I just spent 6 hours in a
> > bus. Great way to ruin your day.
>
> > Dino
>
> _________________________________________________________________
> Instantly invite friends from Facebook and other social networks to join you on Windows Live™ Messenger.https://www.invite2messenger.net/im/?source=TXT_EML_WLH_InviteFriends

melkior

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Jun 11, 2008, 8:03:24 AM6/11/08
to TheCrackedMuggle
> strange... I was receiving them before, is this a new option?

No, it isn't. It has been there even before I started working on SIYE.

As for the User Options page, it does exactly what it should --
nothing.

Your settings are under Edit Personal Information (in the Account Info
section).

Kezza, you might consider using a proxy to get to the site. When we
switched servers it took 2 weeks until I could see the new page (I
have a rather bad provider so their DNS records were a bit old). I
used a proxy for accessing the site.

If you don't have any available, you might consider using Tor (http://
www.torproject.org/). It should allow you to see the site properly.

Dino

ranmas s

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Jun 11, 2008, 12:33:06 PM6/11/08
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> No, it isn't. It has been there even before I started working on SIYE.

I had no idea that option was there.  I had been receiving update emails
and had not checked that option before.


Now you can invite friends from Facebook and other groups to join you on Windows Live™ Messenger. Add them now!

melkior

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Jun 11, 2008, 12:37:21 PM6/11/08
to TheCrackedMuggle
> I had no idea that option was there. I had been receiving update emails
> and had not checked that option before.

Probably because the old notifier wasn't functioning properly.

Dino

Kezzabear

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Jun 12, 2008, 6:58:26 AM6/12/08
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Well ... if I can figure out how to do that - sure! I think one of my
issues has been the VPN connection I had set up for uni.I think it
must go unstable becasue twice now it has shut down my links to msn
and it seems also to eventually cut off using IE7. I have uninstalled
the connection and last time that worked but perhaps something is
lingering this time? I ahve been unable to decipher Harold's
instructions but a friend helped me do Registry things. Yesterday that
helped. Now, not so much *sigh* I can get it from the uni computers so
yeah it is either my ISP or some wonky setting that the VPN left
behind.I am currently running ANOTHER Adaware scan - I have lost count
of how many I have run or partially run in the last 24 hours.

I found some download clicky links on this tor so i'll see if I can
make it work. Thanks.
> If you don't have any available, you might consider using Tor (http://www.torproject.org/). It should allow you to see the site properly.
>
> Dino

Kezzabear

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Jun 12, 2008, 7:04:23 AM6/12/08
to TheCrackedMuggle
Nope, that would be a not working for Kezza. *trots of to run registry
thing again and then try reboot - I had it up ALLLLLLLLL last night.
*sigh*

Kezzabear

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Jun 12, 2008, 7:34:43 AM6/12/08
to TheCrackedMuggle
Okay so it's something to do with the ISP. I can't get it on the other
computer running off this modem/connection either. This is pretty much
unfixable because it is a work provided account and there really isn't
anything I can do to adjust anything. Not that i would know how - we
are not technical people and do not fiddle with these things. I have a
challnege story to edit and probably add to, reviews to respond to ...
*sigh* how does this happen?

If anyone has any bright ideas - I'd love to hear them.

Chris Marshall

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Jun 12, 2008, 7:52:40 AM6/12/08
to thecrack...@googlegroups.com
I know this doesn't really help but I have been in contact with Know_It_All_Bookworm who has a couple of stories on SIYE and she is having the same issue.  In fact she has not been able to access the site for 2+ months now.
 
Do you have access to another machine that has never accessed the site before?

Kezzabear

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Jun 13, 2008, 10:22:23 AM6/13/08
to TheCrackedMuggle
Not on a regular basis, no. Melkior is trying to help me solve it -
we'll see what happens I guess. It goes up and down so I can get in
sometimes.

On Jun 12, 9:52 pm, "Chris Marshall" <centime...@gmail.com> wrote:
> I know this doesn't really help but I have been in contact with
> Know_It_All_Bookworm who has a couple of stories on SIYE and she is having
> the same issue. In fact she has not been able to access the site for 2+
> months now.
>
> Do you have access to another machine that has never accessed the site
> before?
>

Sibling Creature

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Jun 17, 2008, 3:01:33 AM6/17/08
to TheCrackedMuggle
hey all

On Jun 14, 12:22 am, Kezzabear <kerenli...@hotmail.com> wrote:
> Not on a regular basis, no. Melkior is trying to help me solve it -
> we'll see what happens I guess. It goes up and down so I can get in
> sometimes.

I have also had issues with SIYE not always being accessible - usually
when it is down I get a Server Not Found error. ( when it happens this
is the only site which doesn't resolve for me) I usually find it
become accessible again after an hour or two though. Given what
Harold said about the DNS servers used by the hosting company I find
this behaviour particularly puzzling

- Sibling Creature

Harold Ancell

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Jun 17, 2008, 6:43:36 AM6/17/08
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Errr ... I should point out that while they have two very different
name servers listed, that doesn't mean they're both working. I've
forgotten a lot of my nslookup fu (which is obsolescent anyway), but
it doesn't look like the second server toroondcnszs04.srvr.bell.ca
is responding usefully to queries, nslookup just spits out the root
nameservers.

Someone more up to date might want to check this out (note also that
you can have many more DNS servers than the two listed by whois). If
one or more servers are bogus that can cause problems, and I have no
idea how the various client DNS programs or e.g. your broadband
gateway, which you will often go through, will handle them.

Right now I'm using opendns.com to avoid targeted attacks against
my DSL broadband gateway (a 2WIRE on AT&T's DSL service; this is
common enough that crackers have crafted special attacks...).

And here's a clue that might tie into your above observation: the
Time To Live (TTL) for www.siye.co.uk/siye.co.uk as reported from
the nameserver that's working (ns1.compar.com) just happens to be
one hour.... TTL is used for caching: when your client DNS
resolver looks up a name, it's supposed to keep it in its cache
for the TTL period, and after that look it up again. So if you
get bad data when you look up a name, it won't get automatically
flushed until the TTL period has passed.

More fun if Dino wants to wade into this, just after he got email
notification working again. Appropriately enough, the first one I
got was for the first chapter of his new story, which definitely
looks interesting. It's the first one I've read with the origin
of [that would be telling] covered, and that was convincing.

- Harold

melkior

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Jun 17, 2008, 9:50:18 AM6/17/08
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Actually, I think you'd be quite surprised at how little I know about
DNS servers. I mean, I know most of the theory behind the system and
hierarchy, and at one point I'm rather sure I set up BIND but other
than that, I'm quite clueless.

That said, I'd love to play around with SIYE's DNS settings, but those
are out of my control. I have no access whatsoever to that part of the
site's management. I'm only the code/DB guy and frankly, that suits
me.

But I do remember one thing my friend mentioned. He's the top admin in
my ISP company. I hope I get this right since I was barely listening
to him at that time. Anyway, he said that they were having big
problems with their own DNS server since it was running MS DNS. The
trouble was whenever a site updated its DNS records, if all the
records in-between didn't get updated properly, the MS DNS server
would keep pointing to the old record. On the other hand, BIND doesn't
have that problem and its records are updated as soon as a change is
registered.

Because of that there was a 2-week period after the server change in
which I couldn't access the new site. I was one of those people who
kept ending up on the old site. Of course, I solved that problem by
using 3rd party proxies until everything started working properly
again.

Again, that explanation might not be correct, but that's what he was
trying to tell me, and since I never bothered learning the differences
between DNS software solutions I have no idea how each of them works.
Hopefully, it will make sense to you.

And I'm glad you found the origin of [that would be telling too]
convincing. I'm looking forward to hearing what you think about the
2nd chapter (once it comes out).

Dino
> Time To Live (TTL) forwww.siye.co.uk/siye.co.ukas reported from

Kezzabear

unread,
Jun 18, 2008, 11:12:46 AM6/18/08
to TheCrackedMuggle
Well SIYE seems to be up for me again. I guess all the DNS and thingys
caught up with themselves. I haven't had any trouble all this week. I
am still holding my breath but so far, so good!

Thanks Dino for all your assistance!
> > Time To Live (TTL) forwww.siye.co.uk/siye.co.ukasreported from

Kezzabear

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Jun 18, 2008, 11:18:03 AM6/18/08
to TheCrackedMuggle
And not five minutes later ... server not found ... I spoke too
soon ...

melkior

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Jun 18, 2008, 11:34:52 AM6/18/08
to TheCrackedMuggle
Actually, that might be a good sign. DNS records don't update
themselves over night but it seems they're catching up. Hopefully your
problems won't be present for long.

And you're welcome.

Dino

Kezzabear

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Jun 27, 2008, 6:50:37 AM6/27/08
to TheCrackedMuggle
Is it just me ... or is anyone else unable to do things like 'show
chapters' or 'show users' on the "Alternate Stats" page? It's not a
big deal I am juts worried it's a big bug starting small ...

Chris Marshall

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Jun 27, 2008, 8:57:15 AM6/27/08
to thecrack...@googlegroups.com
Works for me...

Dave

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Jun 27, 2008, 12:18:17 PM6/27/08
to TheCrackedMuggle
I'd try clearing your browser's cache. I've had odd things like that
happen once or twice, and clearing cache/history fixed it.

Dave
> > > > > >                                         - Harold- Hide quoted text -

Kezzabear

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Jun 28, 2008, 4:16:43 AM6/28/08
to TheCrackedMuggle
Oh my cache is always cleared multiple times a day - JUST to get onto
SIYE. *shrugs* oh well.

AnitaB

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Jul 14, 2008, 11:40:04 PM7/14/08
to TheCrackedMuggle
Hi,

I'm trying to access SIYE on Firefox and on IE and I got this:

A fatal MySQL error was encountered.
Query: SELECT stories.title, stories.uid, stories.rid,
stories.reviews, stories.gid, stories.wid, stories.summary,
stories.sid, stories.catid, stories.completed,
date_format(stories.date, '%Y.%m.%d') as date,
date_format(stories.updated, '%Y.%m.%d') as updated, stories.hits,
stories.wordcount, author.penname, count( chapters.sid ) as chapters
FROM fanfiction_stories AS stories JOIN fanfiction_authors AS author
ON ( stories.uid = author.uid ) JOIN fanfiction_chapters AS chapters
ON ( chapters.sid = stories.sid ) WHERE stories.validated = '1' and
stories.featured = '1' GROUP BY chapters.sid
Error: (1030) Got error 28 from storage engine

Miri

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Jul 14, 2008, 11:54:48 PM7/14/08
to TheCrackedMuggle
I got the same message briefly at about 6 PM EDT then it seemed to
straighten up. I was away from my computer until just now ( 11:30 PM
EDT ) and I'm getting the same message again and this time I'm not
getting through. I'm also running Firefox.

Sigh, poor SIYE.

Miri

Chris Marshall

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Jul 15, 2008, 12:46:42 AM7/15/08
to thecrack...@googlegroups.com
Yes getting same error tooo...

Was about to submit the next Chapter of my story too.

-----Original Message-----
From: thecrack...@googlegroups.com
[mailto:thecrack...@googlegroups.com] On Behalf Of Miri
Sent: Monday, July 14, 2008 11:55 PM
To: TheCrackedMuggle
Subject: [TheCrackedMuggle] Re: Siye down?

Phil Boswell

unread,
Jul 15, 2008, 4:01:10 AM7/15/08
to TheCrackedMuggle
On Jul 15, 4:54 am, Miri <eil...@ciaccess.com> wrote:
> On Jul 14, 11:40 pm, AnitaB <Anita...@gmail.com> wrote:
> > A fatal MySQL error was encountered.
> > Query: SELECT stories.title, stories.uid, stories.rid,
> > stories.reviews, stories.gid, stories.wid, stories.summary,
> > stories.sid, stories.catid, stories.completed,
> > date_format(stories.date, '%Y.%m.%d') as date,
> > date_format(stories.updated, '%Y.%m.%d') as updated, stories.hits,
> > stories.wordcount, author.penname, count( chapters.sid ) as chapters
> > FROM fanfiction_stories AS stories JOIN fanfiction_authors AS author
> > ON ( stories.uid = author.uid ) JOIN fanfiction_chapters AS chapters
> > ON ( chapters.sid = stories.sid ) WHERE stories.validated = '1' and
> > stories.featured = '1' GROUP BY chapters.sid
> > Error: (1030) Got error 28 from storage engine
> I got the same message briefly at about 6 PM EDT then it seemed to
> straighten up. I was away from my computer until just now ( 11:30 PM
> EDT ) and I'm getting the same message again and this time I'm not
> getting through. I'm also running Firefox.

That's an internal error, MySQL being the database sub-system in which
everything is stored, and therefore unlikely to be affected by which
browser you're running, but good protocol for mentioning it.

I've been getting the same message, with a couple of times a different
error-code at the end: I got a -1 at least once that I recall.

> Sigh, poor SIYE.

Poor us! At least one story was about to update (yay, Prof Chris!) and
we're going to have to wait.
--
Phil
...who is actually going to be without Internet access from Thursday
to Sunday, so is wanting something to tide him over...

Kezzabear

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Jul 15, 2008, 5:57:49 AM7/15/08
to TheCrackedMuggle
I was just coming here to have a little whinge about that ho hum - at
least I know it's not just me!

melkior

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Jul 15, 2008, 7:40:18 AM7/15/08
to TheCrackedMuggle
The error you all have seen (error 28) has nothing to do with your
browsers.

That particular error means that we're out of disk space, or to be
more precise, the partition used by the MySQL database is out of free
space.

I let our server admin know, but there's nothing more I can do except
keep my fingers crossed.

Dino

Chris Marshall

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Jul 15, 2008, 8:28:33 AM7/15/08
to thecrack...@googlegroups.com
Oh that's not good...

Are the stories stored in the actual database or as text files?

How much space does the partition have?

Chris

-----Original Message-----
From: thecrack...@googlegroups.com
[mailto:thecrack...@googlegroups.com] On Behalf Of melkior
Sent: Tuesday, July 15, 2008 7:40 AM
To: TheCrackedMuggle
Subject: [TheCrackedMuggle] Re: Siye down?

Miri

unread,
Jul 15, 2008, 10:09:39 AM7/15/08
to TheCrackedMuggle
Just tried SIYE at 10 AM EDT. I got the "home" page coming up but it
was not showing either the "completed reads" or "recently up-dated".
clicked on the "most recent updates" and got a different error message
than the one mentioned above by Anita. Hopefully this means that a fix
is in progress but not yet finished.

Miri

Miri

unread,
Jul 15, 2008, 10:10:33 AM7/15/08
to TheCrackedMuggle
Just tried SIYE at 10 AM EDT. I got the "home" page coming up but it
was not showing either the "completed reads" or "recently up-dated".
clicked on the "most recent updates" and got a different error message
than the one mentioned above by Anita. Hopefully this means that a fix
is in progress but not yet finished.

Miri

On Jul 15, 7:40 am, melkior <dpask...@gmail.com> wrote:

Kezzabear

unread,
Jul 15, 2008, 11:30:33 AM7/15/08
to TheCrackedMuggle
Well there are some desperate people out there - I just got tracked
down at Potterficweekly and PMed a desperate PM because someone out
there is addicted and cannot read the story becasue SIYE is down! "Why
is there only 13 chapters here?"

Dear me ... *Kezza smiles* (and goes to her email to upload more to
her PS beta and the PFW library ...)

omega13a

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Jul 15, 2008, 11:41:45 AM7/15/08
to TheCrackedMuggle
That's not as bad running out of RAM. I had that happen on my
webserver... I couldn't even get into its shell. :( The people at the
data center had to shut the server off the unrecommened way (in other
words pull the plug).

omega13a

omega13a

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Jul 15, 2008, 11:44:27 AM7/15/08
to TheCrackedMuggle
I would hope its text files like how I configured the story archive on
my site. Not only does it reduce the amount of space MySQL takes, but
doesn't limit how long each chapter is...

omega13a

Chris Marshall

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Jul 15, 2008, 12:18:08 PM7/15/08
to thecrack...@googlegroups.com
I hope so too :)...

It seems that they are working on it as the site has been up and down all
morning...

Miri

unread,
Jul 15, 2008, 12:50:43 PM7/15/08
to TheCrackedMuggle
I tried SIYE just now and it seems to be up and fully functioning; at
least for now. Hope the fix is durable--there's several stories I want
to get caught up on! My own computer problems (including a total crash
with loss of almost all stored data) has given me very spotty access
to my favourite sites for almost 3 months, including here and SIYE.
Good to be in touch again.

Miri

Phil Boswell

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Jul 15, 2008, 12:55:12 PM7/15/08
to TheCrackedMuggle
The odd thing was that I could invoke the "printable" function and get
an entire story with no problem. It seemed to be, and I'm flying seat-
of-pants-wise here, that anything which involved creating the pretty
SIYE header borked because it was creating lists of stuff like "Most
Recent". I guess a mad rampage of error-trapping is likely to ensue to
catch unlikely events like that in the future.

Crossing all my fingers here too...
--
Phil

August, Charles E

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Jul 15, 2008, 12:58:12 PM7/15/08
to thecrack...@googlegroups.com
I'm trying to be positive here. I just have one less distraction from
working on TLT chapter 6 ;-) Also, I Dino I trust!

Chuck

melkior

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Jul 15, 2008, 1:00:52 PM7/15/08
to TheCrackedMuggle
> The odd thing was that I could invoke the "printable" function and get
> an entire story with no problem.

Of course you could. Since the chapters/stories are stored as files,
there's a very small number of actual database queries involved in
delivering the content that way.

And as you can see in the latest news post, the database was
misbehaving. It didn't have enough space.

Dino

Sibling Creature

unread,
Jul 18, 2008, 10:03:41 AM7/18/08
to TheCrackedMuggle
> And as you can see in the latest news post, the database was
> misbehaving. It didn't have enough space.

Funnily enough, I actually wouldn't have known it was down if not for
the posts about it... I loaded Kezzabear's story early in the week as
a printable version of the whole story... only finished reading
after the issue was resolved... didn't even have to reload the page in
the meantime. :-)

-SC

AnitaB

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Jul 22, 2008, 11:41:27 PM7/22/08
to TheCrackedMuggle
Dino,

I'm having trouble accessing SIYE. I get a "Server not found" on
firefox. on IE I get "Internet Explorer no puede mostrar la página
web" (IE can't show the website, more or less)

It's been on and off all day, but now at 22:40 GMT-5 I can't access it
for the last hour that I've been trying.
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