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Most helpful customer reviews
254 of 258 people found the following review helpful.
My First Dyson Vacuum
By Dre
About a year and a half ago I took the plunge and bought my first Dyson. I went with the DC40 after doing some research on the different models that Dyson offered at the time. It has been great and I have been very happy with my purchase. Recently, Dyson changed the name of the DC40. It was originally called the DC40 Multi Floor, but now the name has changed to the DC40 Origin. This is not a redesign. The only changes to this vacuum are the name, the MSRP (now $399, was $499), and possibly the color of the canister. The specs are exactly the same. I believe Dyson made this change only so that they could sell at the new, lower MSRP on their web site. I posted a review on the original DC40 Amazon listing last year that seemed very helpful to people and I made updates throughout the first year that I owned the vacuum. I still own the DC40 and it is still working great. I have re-posted my review below because it still applies to the current DC40. Hopefully this r
eview is helpful to you.
ORIGINAL REVIEW (05/05/2012):
So I took the plunge and bought my first Dyson. I went with the Dyson DC40 and ordered it from Amazon a couple of days after it came out for $400 (20% off Mother's Day special). I don't have any pets, so I didn't think I needed to pay the extra for the Animal version. It was only $50 dollars more than the previous model DC25 and had the new Dyson Radial Root Cyclone technology and a couple of other new features. I figured, for $50, I might as well have the latest technology and it has been around for a few months in the DC41 Animal, so it isn't their first try at it.
Just for some background, I'm upgrading from an old Hoover Windtunnel bagless upright vacuum. I have never really been that happy with it. It probably cost $300 when I bought it and it does an ok job, but loses suction after only a few minutes of vacuuming unless you keep emptying the bin and buying new filters. After the origin
al cost of the old vacuum plus a few filters, all of the sudden a Dyson doesn't seem that expensive anymore.
First Impression - Right out of the box, the thing looks impressive. It is small and sleek and it was quick and easy to put together.
The Ball - I was a little concerned from reading other reviews of the Ball that it would be hard to get used to, but I disagree with that completely. I immediately felt comfortable with it and took to it very quickly. I was amazed how well it moved around and how much control you had going around things with the ball with just a flick of the wrist. The Ball is my favorite feature by far.
Vacuum Performance - The vacuum performance didn't blow me away immediately because it doesn't seem to grab onto the carpet like my old vacuum or leave heavy track marks, but it picked up everything on the carpet. We have a pretty low pile carpet, so that may be the reason. But when it came to emptying the bin, I w
as a little surprised at how much very fine dirt and dust was in there, so that was impressive. I was also impressed with how well it picked up stuff from the edges. It grabbed little bits of whatever from the very edge of the carpet. I used it in the kitchen on the ceramic tile next. I seemed to do a really good job on the kitchen too. It again was able to grab stuff from the edges of the baseboards and cabinets. This is when I really started to appreciate the Ball. I was able to run the head along the base of the cabinets while tilting the vacuum on the Ball sideways away from the cabinets and just zoom down the entire length picking everything up. I didn't even need to use the wand to get under the cabinets. This control on the ball was really cool. Overall, the vacuum never lost suction, the bin was easy to empty and it picked up a lot of stuff.
Wand, Tools and Stair Work - The wand is built really cool. I like how it slides into the hose when stowe
d to keep the hose from flopping around. It basically makes the hose rigid when stowed. The wand is awkward to work with at first because it is so long, so it is mainly for reaching up high and vacuuming floors when standing. You can remove the wand and use the tools on the hose, but the hose is really rigid out of the box. It does stretch a long way, but it is really tight at the moment. I'm assuming it will loosen up with some use, so I'm not that concerned. For the stairs, I used the included basic stair tool with the wand. Even though it was tight, the hose stretched pretty far and the vacuum did a really good job on the stairs. The suction on the hose is really amazing, so even with the basic stair tool, it made the carpet stand up pretty well. Much easier than lugging the old hoover onto each stair and trying to push it back and forth on each stair (it's wand was terrible). The combined crevice/dusting tool is cool too. You just use the crevice tool when you
need it and quickly slide the dusting part over the crevice tool when you need that one. Great design on that part.
I've only been using this vacuum for one day, but this is what I think so far for a pro/con list.
Pros:
1) The Ball is awesome. I love it. It is amazing technology. It makes moving this thing so easy. Its like zooming around in a race car. I'd buy a Dyson again just for the Ball.
2) Edge cleaning seems really good.
3) No loss of suction problems so far.
4) I like how you empty the bin.
5) The wand tool is a little awkward, but I'm getting used to it and it made vacuuming the stairs pretty quick and easy.
6) The vacuum is really light, especially compared to my old behemoth hoover.
7) Seems to pick up a lot of really fine dirt and dust out of the carpet.
8) Everything is designed really well from how cool the wand slides into the hose to keep it from flopping around when stowed, to the way the
tools store on the side and snap into the wand to the combined bin/carrying handle that makes it easy to carry.
Cons:
1) The cord is pretty short, at least compared to what I'm used to with the old Hoover. This is a little annoying, but not a deal breaker.
2) It doesn't leave as heavy of vacuum marks in the carpet as my old vacuum, which gives you that "just vacuumed" look to a room, but the carpet looks clean which is the most important thing.
3) The hose is really tight right out of the box, but I'm guessing it will loosen with some use.
In conclusion, I've only had this thing for one day, but I really like it so far.
=========================
ONE WEEK UPDATE:
Still love this vacuum. The ball drives great and it continues to pick up a surprising amount stuff out of the carpet each time I use it. I actually look forward to using the vacuum just to see how much more stuff it will find. I also cleaned all the
AC intakes and bathroom vents on the ceiling very easily. All you have to do is pull out the wand, quickly attach the dusting tool and reach way up there without having to do a bunch of hose assembly. The old hoover would have taken a lot more time attaching a bunch of extensions which always fall apart. The hose suction is very strong. Great design and great performance.
=========================
THREE MONTH UPDATE:
It is really a pleasure to use this vacuum. It doesn't feel like a chore at all like it did with my old vacuum. The ball almost makes it fun and it is so much lighter than the old Hoover. I'm still amazed that it keeps finding so much stuff (I blame the kids for tracking it all in the house). Seems to be holding up just fine vacuuming 2-3 times a week with no problems at all so far. Love the ball. Love the edge cleaning. I would still recommend this vacuum to anyone.
=========================
SIX MONTH
UPDATE (11/01/2012):
Everything is still going great with this vacuum. I did a filter cleaning not too long ago. Probably should do it more often, but I hadn't seen any degradation in performance and I'm not so good about cleaning things on their perfect schedule. The filter cleaning was really easy. There are two washable filters. One on top in the middle of the dirt/dust bin. It came out easily and I just washed it out under some running water and let it sit out for a day to dry. I also took off the clear part of the bin with attached bottom and washed it with water with no problems. I haven't been brave enough to wash the orange cyclone part, but it isn't that bad, and I'm not taking any chances. The second filter is in one side of the ball. All you do is twist off the side of the ball and pull off the filter. Same rinse with water and dry for a day. Pretty easy.
I also did a real deep cleaning of the couch under the cushions, and with two sma
ll kids, you can probably imagine how big of a job that was. Hose suction was great and took care of that job with ease. The hose is still pretty stiff and it was awkward to use the long wand, but I just took off the wand and attached the crevice tool directly to the hose, and it was good to go. Everything felt really clean when I was done.
As for normal performance, it is still working great. Almost seems to be getting a little stronger with age. It may be in my head, but it almost feels like it is grabbing the carpet a little more lately. The ball seems like it is running a tiny bit rougher/louder as it rolls on the tile, but no real issue at this point. I will continue to monitor how the performance goes and how the vacuum holds up, but so far, so good. Still highly recommended, especially as the price drops to $400 on Amazon every once in a while.
=========================
ONE YEAR UPDATE (05/06/2013):
We purchased this vacuu
m last year at this time when they had the same 20% off Mother's Day special. After one year, this vacuum is still working great for us. We really like the steering of the ball and the suction is still great. Mechanical function is also holding up just fine. Overall, we are very happy with our purchase.
25 of 27 people found the following review helpful.
Judge for Your Needs.
By Jan Patterson
Have to do a small background on why we bought this for the review to be correct. We have a Dyson DC07 that is almost 8 years old and the best vacuum we ever had. 3 minor problems over that time of which 2 Dyson cleared up on fixing for us on the phone and one required buying some Gorilla glue. Don't think that is a bad record. So we thought it was time to help ourselves out, being retired, and wanting to make things easier. Now will go through the pros 1st. Love the narrower head that lets you get between and around things better. Once you get used to using the ball for steering, its fun and obviously easier. The suction capability does seem a bit better than our original unit. Now for the cons, and these will be a personal thing depending on what you want. The shorter cord is a real pain. If you have a whole level of carpet, cant do it all from one outlet like the other. Bought a correct wire gauge extension of 10' to solve that annoyance. The unit is small
er and lighter weight by design. Almost seems flimsy by comparison so will have to see how it holds up. On board storage of tools isn't as convenient or solid. The extension hose for stairs is also a bit shorter than the big model so a bit of a stretch, actually, to do a whole set of stairs. The smaller dust bin is up to you but almost have to empty it every time. Having to wash the filters every 30 days instead of 6 months like the older one is a minus too. In conclusion, a good system but not the best they did or do make.
I help my wife with the housework since I retired so this is my area of responsibility and why I am writing the review. Mike Patterson
13 of 13 people found the following review helpful.
We love it!
By Erin Dunn
Did alot of research before purchase and decided to get the DC40 Origin. In a nutshell, this thing is great. Others said it made it fun to vacuum and they are right. I am shocked how much stuff it picks up just a week after the last vacuum.
So, to the details. Some said it was packaged well. It was. The same engineers that designed it must have designed the box and packing. It was in there tight. Maneuverability is very easy. Some said it took some getting used to, but we picked it up quick. You can turn the head on a dime to snag stuff in corners. The only drawback to the maneuverability is the ball keeps you from laying the unit flat and rolling under your bed or coffee table shelf like you may have been used to.
Some folks said it was loud. We had a Kenmore canister vac before and this unit is quieter. We don't think it is loud at all.
The cord length is the same as our other vac (25 ft). I suppose the bigger your house the larger your room
s and the longer you would want to the cord to be. We think the cord is fine.
Some said the plastic it was made of seems cheap. It is a very lightweight unit, which makes vacuuming and carrying up/down stairs very easy. We don't find the plastic to be cheap or easily breakable. There's no reason to be rough with the unit. Handling it with normal care seems adequate to prevent breakage. It has fallen over a couple times and nothing has broken.
Some said that the cannister fills up quickly. It is amazing how much it picks up (suction is incredible), but emptying it is so simple it is really not a problem.
The hose is indeed stiff and a little difficult to work with. You do have to be careful not to pull the unit over. Perhaps over time it will loosen up, but I don't see it operating like they show it in the picture with the woman across the room using an attachment.
Speaking of attachments, they are so easy to use and conveniently located. The ins
tructions really don't tell you where to put the attachments and how to connect them to the vacuum for storage (had to look at picture on box and figure it out), but we love the design where the crevice tool and the brush tool are one piece where the brush slides into place when you need it. That's just one less piece to have to keep up with.
There are two wheels on the back of the ball that click up and out of the way when you lower the handle to vacuum and then click into place when you move the handle back to the upright position. I am a little concerned about them continuing to snap back and forth for the long-term because the unit won't stand upright without them.
Several folks rated Dyson very low because they got one that failed very soon after the got it. We bought a smart TV a couple weeks ago and 3 hours into using it a green line appeared from the top to the bottom of the screen. Yeah, we were mad and it was unrepairable, but everyone gets a defectiv
e product occasionally. I don't think that's a reason to never use a company's product again.
Didn't give it five stars because it isn't perfect. As long as Dyson has been around, I would think they would have addressed some of the issues and conerns people express. We still love it though and highly recommend it.
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