Nokia Wifi Beacon 1 Password Reset

[Loree Naumann]

Afterthe last iOS update, my iPhone can no longer connect to my work wifi network. I had been automatically connecting using that password for many months, but now it only says incorrect password. I tried typing in the correct password manually and verified that it is correct with the office administrator.

I have the same problem as zanestein, I can't connect to my home wifi. I've been connected to my home wifi for almost a year with my iPhone 8plus and now it's showing me [Incorrect wifi Password for "***"(my wifi name).] but my Macbook seems to work just fine. I never sign in the password for my macbook pro as it iTunes Wi-Fi Sync.

Renew Lease, or Forget This Network, are not available. The only option when I click on the letter i next to the network is a screen where I can Join This Network (which does not work when I try it...I still get Incorrect Password), Configure IP, Configure DNS or Configure Proxy.

I did it once early on. Then after trying several other things, I tried it a second time. Finally, after I was able to update my iOS at home, I went back the next day and reset the network settings a third time.

Yes, I am sure it would fix the issue. But I don't have a problem connecting to any other wifi of any type, in any location. I am not experiencing problems with any other iPhone functions, and all of my apps work problem free as well.

Whoa! This works! Not after the first reset, nor after the hard re-boot, but after the second network reset - Yes! This did the trick when I thought I tried everything and was about to Erase & Restore.

I am having the same problem as zanestein, with ipad-pro 12.1.4. It used to connect just fine, then one day I found it completely discharged, recharged it and now it does not recognize the password. All other devices on the same wi-fi network are working just fine. I tried rebooting, resetting, all of the suggested steps with no luck.

You're welcome. It's sounds strange, because all other devices were working. But sometimes a router loses the ability to assign IP addresses. Devices already connected have an IP address, so they don't need to have one assigned, but a device that hasn't connected recently will need a new one and can't get it. This mostly happens with mobile devices that connect and disconnect frequently. The technical term is "DHCP daemon crashed." Rebooting the router restarts the DHCP daemon. This is much less frequently a problem with newer routers.

Sign-ups all occur through the same form. If you are a business/commercial customer and have unique networking needs such as static IP addressing, we will need you to fill out an additional Customer Informational Questionnaire form located below.

Step 2 - You will receive an email from our systems informing you that we received your request and that we will be updating your account information in our systems. Then, you will receive an email regarding a contract that must be signed prior to receiving service. (Note: this will not be immediate)

Step 5 - Once installation is complete, one invoice will be sent out immediately upon account activation which will include the one-time installation fee, monthly bandwidth package fee, and router rental fee. This is due 10 days from the date of account activation. The bandwidth service and monthly rental fee is pro-rated from the activation date until the next billing cycle. Billing will normalize the second month with all regular fees which include the selected bandwidth package and monthly ONT (router) rental fee. A second invoice will be generated from our systems on the 8th for the upcoming month's service and are payable on the 20th. All monthly fees are due and payable on the 10th day of the month. A late fee of 10% will be assessed after the 20th and disconnections will occur on the 25th of the month at 10:00 am if not paid in full. Billing notifications are sent via email. For questions regarding billing, please contact City Hall at 417.967.3348

We have an extra step involved for business customers that need bridged connections and/or static IP addresses. Please be sure to finish step 1 and 2. Please note that we are not able to accommodate every need as all networks are different and can vary.

Step 3 - You will receive an email from our systems informing you that we received your request and that we will be updating your account information in our systems. Then, you will receive an email regarding a contract that must be signed prior to receiving service. (Note: this will not be immediate)

Step 6 - Once installation is complete, one invoice will be sent out immediately upon account activation which will include the one-time installation fee, monthly bandwidth package fee, and router rental fee. This is due 10 days from the date of account activation. The bandwidth service and monthly rental fee is pro-rated from the activation date until the next billing cycle. Billing will normalize the second month with all regular fees which include the selected bandwidth package and monthly ONT (router) rental fee. A second invoice will be generated from our systems on the 8th for the upcoming month's service and are payable on the 20th. All monthly fees are due and payable on the 10th day of the month. A late fee of 10% will be assessed after the 20th and disconnections will occur on the 25th of the month at 10:00 am if not paid in full. Billing notifications are sent via email. For questions regarding billing, please contact City Hall at 417.967.3348

Step 4 - Click on the Network Tab and then select 2.4 GHz and go down to the section that says SSID Name. Whatever you change this to will be the new name of your WIFI when you are looking for it to connect to it. Just type it in and do not hit enter or anything else until you do the next step.

Step 5 - Continue to scroll down until you see the WPA Key. Whatever you put in this field will be the new password for your Wi-Fi and will be what you use as a password when connecting to your W-Fi. Once you are finished typing it in (or before you type it in) you can click the checkmark box on Show Password to the right to see that you have entered it correctly. Please write this down or save it somewhere you will not forget. After you have got your password typed in how you want it scroll down and click the SAVE button and wait for the loading circle to disappear.

Step 6 - To do so please scroll back up to the top of the Network tab and look to the left for the 5GHz and click on it and go down to the SSID Name. Making this the same name and password as your 2.4 WIFI will make your devices seamlessly switch to the better Wi-Fi when they are within range of the 5.0 Wi-Fi. If you decide to name it separately then whatever you change this to will be the new name of your Wi-Fi 5.0 GHz Do not press enter until the next step.

Step 7 - Continue to scroll down until you see the WPA Key. Whatever you put in this field will be the new password for your WIFI 5.0GHz and will be what you use as a password when connecting to your WIFI. Once you are finished typing it in (or before you type it in) you can click the checkmark box on Show Password to the right to see that you have entered it correctly. Please write this down or save it somewhere you will not forget. Remember to make this the same as the 2.4 Wi-Fi if you plan to use the seamlessly connection ability. After you have got your password typed in how you want it scroll down and click the SAVE button and wait for the loading circle to go away. After you click save, the loading icon will continue to spin or you will be returned to the login screen. You will be disconnected from the Wi-Fi on your device. Connect to your Wi-Fi to begin using the internet.

If you notice that once you connect to your wireless network, that it says "unsecure network", especially when connecting from an iPhone, follow these steps. Our routers are deployed by default to utilize the WPA2+WPA mechanisms to support older devices. Modern cryptography standards encourage the use of WPA2-AES for the 5Ghz band.

Note: As of 12/05/2023, the beacon 3 mesh system is end-of-life and will be phased out by the newer Wi-Fi 6 standard. We have a limited stock of Beacon 3 units and they are no longer being sold by the manufacturer.

3. To Manage the device. Download and install the Nokia App from the Google Play or Apple Store. --> Launch the App --> Follow the on-screen prompts. The Beacon 3 Mesh System can be managed from the router (ONT.) To manage from the ONT --> Login at 192.168.1.254. --> Navigate to "Network" --> MESH. The device may be added to the system by entering the Beacon 3 Serial Number located on the bottom of the Beacon 3.

7. To Manage the device. Download and install the Nokia App from the Google Play or Apple Store. --> Launch the App --> Follow the on-screen prompts. The Beacon 6 Mesh System can not be managed from the router (ONT.) Network settings will also be managed from the Nokia app through the Beacon 6 Mesh System.

Wi-Fi Beacon Extenders: Customers who inhabit a larger facility may have a need more wireless coverage. The City of Houston offers a Wi-Fi Beacon that is designed to cover up to an additional 2,000 sq. ft. Beacons are an extra $3.00 per month.

Internet speeds for residential users are considered "best effort" meaning that speeds are "up to 1 Gbps". When running speed tests, ensure that a wired cable is plugged in as wireless speeds can vary due to numerous factors. Additional information can be found on this via our Fiber FAQ page located at -faq/.

Internet speeds for commercial customers are in a tiered system that grants priority to the business/commercial customer over residential customers. We are not able to offer guaranteed Service Level Agreements at this time

Step 4 - You will be re-directed back to the home screen with a green banner that states "You will receive an email shortly with instructions on how to complete your account setup." If you do not receive this or receive a red banner with an error message, please contact 417.967.3348 or email sup...@houstonmo.org.

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