E-startupindia
Orestes Hardy
Getting to the highest level of quality efficiency can not be an unattainable goal if you go for an ISO 9001:2015 certification. know everything about ISO certification 9001 with this comprehensive guide.
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ABOUT ISO CERTIFICATION ISO Stands for International Standards of Organization. ISO is an independent, non governmental international organization with a membership of 162 national standard bodies. International Standards outline the benchmarks on how any processes should work. They provide world-class specifications for products, services and systems, to ensure quality, safety, reliability and efficiency which are instrumental in facilitating international trade. ISO has published 21000+ International Standards and related documents, covering almost every industry, from technology, to food safety, Quality management systems, to environment management, to agriculture and healthcare. ISO International Standards impacts everyone, everywhere in the world doing any business or commercial activities. Addressing all these and more, international standards mean that consumers can have confidence that the products or services they are consuming are safe, reliable and of good quality. Guide 2017 by E-Startup India unit of DutchUncleTech Solutions Private Limited All rights reserved
10 Reasons Why you should get an ISO certification for your Business! 1.Ensures Quality Satisfaction ISO certification ensures your customers that whatever Goods or Services you are providing are of top notch quality and is best in class. This will build trust and confidence in customers and this ultimately build a brand value for the business 2.International Recognition The International Organization for Standardization (ISO) is recognized worldwide as management. ISO 9001:2015 certification is today passport for your organization to grab international business the authority on quality 3.Increased Revenue Studies have shown that ISO QMS certified companies experience increased productivity and improved financial performance, compared to uncertified companies. 4.Supplier Relationships Mutually beneficial supplier relationships are one of the key attractions to ISO certification. 5.Meet Government Tender Eligibility ISO certification is now become mandatory in majority of government tenders to qualify. Guide 2017 by E-Startup India unit of DutchUncleTech Solutions Private Limited All rights reserved
6.Improves credibility A fundamental feature of ISO Certifications is quality management. Continuously serving committed quality product and services help business improve its credibility and image of your business in the market. 7.Better customer experience Customer satisfaction is one of the primary concerns of the ISO Certification. It is a main principle under the ISO 9001 standard to enhance the customer satisfaction by improving the ways and focusing on customer needs and expectations. A happy and satisfied customer is the basic desire of almost every business enterprise which indirectly induces more customers. 8.Continual improvement of business process ISO Certification demands the continual improvement of an organisation; it is also a way to consistently improve the performance of your business. The certification gets you higher business opportunities which eventually results in the continual business improvement, improving year after year. 9.Better Integration of Process Process integration is on the main activities in a whole business model. The process approach of ISO Certification is highly efficient in terms of improving in cost savings. All efficiencies and errors can be eliminated to drive a better process integration in a business. The standard thus helps in better Process Integration for any organization. 10.Better Marketing opportunities Well, the market is a big term to describe as a whole. But certainly, it runs on the credibility and reputation of an organisation or a business entity. ISO certification culminates a better set of marketing opportunities. It does enhance the quality of product and service of the business. This catalyses the growth of a good business reputation in the market, brings more opportunities. c Guide 2017 by E-Startup India unit of DutchUncleTech Solutions Private Limited All rights reserved
Context of the Organization Understanding the Organization and its Context Company management should determined relevant external and internal issues and items that may become relevant to the company's purpose and strategic direction, and may affect our ability to achieve the intended results of the QMS. Understanding Requirements and Expectations of Interested Parties The effect or potential effect on our organizations ability to consistently provide products and services that meet our customer and applicable statutory and regulatory requirements, company should determined the following: the interested parties relevant to the QMS; the requirements of the identified interested parties relevant to the QMS; Company should committed to continually monitoring, reviewing and analyzing information and relevant requirements of the interested parties to assure their requirements are effectively managed in the QMS. Determining the Scope of the Quality Management System Company should determined the boundaries and the applicability of the QMS and how it relates to our Business Core Competency. Company should committed to applying all applicable requirements of the International Standard to the intent and Scope of our QMS The Scope of our QMS shall always be available to internal and external parties and maintained as documented information. The QMS was determined, designed and implemented to cover and support the following Scope: oFull Service CNC Machining oSub-Assembly of Components c
Quality Objectives and Planning to Achieve Them Quality Objectives have been established at all corresponding levels and processes throughout the organization to implement the quality policy, meet and exceed requirements for product and processes, and to improve the QMS and its performance. Quality Objectives: Quality objectives are strategic, apply to the entire Company and shall: be consistent with the Quality Policy; be measurable and monitored; take into account applicable requirements; be communicated; be updated as appropriate; be relevant to conformity of products, services and enhance customer satisfaction. Quality Performance Objectives are measurable targets for improving operational performance to ensure process conformity and customer satisfaction. They apply to all departments and functions having direct responsibility for activities that require improvement. Performance objectives and goals are established by management and through employee involvement and monitored within the framework of management reviews. Company retains documented information on the status of our quality objectives. If shortfalls are identified, management may revise objectives, issue corrective action requests, or take other appropriate actions to address the issue. Planning of Changes When changes to the QMS are deemed necessary, Company shall ensure the change will comply with the requirements of ISO 9001:2015 (E) and shall consider: the purpose of the changes and their potential consequences; the integrity of QMS; the availability of resources; the allocation or reallocation of responsibilities and authorities. Related Documents QSP-006-001 Risks & Opportunities QSP-006-002 Quality Management System Planning c
Support Company is fully committed to providing adequate resources required for the establishment, implementation, maintenance and continual improvement of our QMS. Our committed resources include: competent employees, state of the industry equipment, well maintained work environment and financial resources. The process for determining and communicating resource requirements is an integral part of our management review process. Our infrastructure resource considerations include: management review meeting inputs and outputs; capabilities and constraints on existing internal and external resources; requirements and expectations provided by our external providers/vendors People Company identifies personnel training needs, provides required training, and evaluates the effectiveness of the training provided. Personnel assigned to perform specific tasks, operations and processes are qualified on the basis of appropriate education, experience or training. Employees are made aware of the relevance and importance of their activities and how they contribute to the achievement of quality objectives. Records of personnel qualifications and training are maintained. Infrastructure Company has determined and provided resources necessary for the establishment, implementation, maintenance and continual improvement of the QMS. Our infrastructure resource considerations include: buildings, workspace and associated utilities; equipment including (hardware and software); transportation resources; information and communication technology. c
As new infrastructure requirements are determined to be necessary, they will be documented in quality plans and other documents as required. Environment for the Operation of Processes Management identifies and manages the human and physical factors of the work environment considered to be important to control processes and to achieve conforming of products and services. Evaluations include: assessment of product requirements to identify where human and/or physical factors will affect product quality this is also conducted during advanced product quality planning, Assessment of current working environment conditions to determine if the work environment is suitable to achieve conforming product. Implementation of work environment improvements needed to achieve conforming product. Continual assessment of work environment to ensure that adequate human and physical factors are maintained. Monitoring and Measuring Resources Company has determined the necessary monitoring, measurement and resources to be initiated across our QMS. The structure of internal resources includes but is not limited to: monitoring and measuring equipment; documented procedures and forms; competent and qualified personnel Measurement Traceability Documented procedures outline the processes that control monitoring and measurement equipment used to accept products during production and service operations. The procedures also include controls prior to, and after delivery of products to our customers. Appropriate documented information is maintained and provides objective evidence of compliance and conformity. c
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