Hi there
Greeting from chaksu software creation team, we recently try to do a closed testing for one of our app but the app production access got Reebok due to the reason more testing required or tester were not engaged during the closed test reason from the Google Play console.
I saw you also listed your app in Tester community that was us also following the same one.
And I observe that the tester are just opting on the close testing but not opening the app even for a single time within 14 days since the entry criteria is for production the tester needs to test your app at least for few minutes on all 14 days and provide the feedback as well so we thought tester community is not a best way to do the close testing I think there using a automatic process to enrolling on the closed test but not the real one
Hands we came up with another solution we created our own tester community and also app called Pro Testers that was now published because we did the closed testing for app in our own platform in order to get the production access without having any trouble please on board your app on our app I'm listening the step below hope you will try it once.
We got a new app where anyone can upload there app and get help to each others app by tracking for sure for all 14 days
Try it once to see the effect
Make sure you login and create account to onboard your app there first app upload is free then once you submit the report for any app on 14th day you will get 1 credit in your account to upload another
Join the google group here to get access
You have to provide access to testers in your play console email list in order to access to download your app from play store
I will post any new update here for future releases
**you can send me direct message in case you are facing any issue**
Thanks
**Lets help each other to release their app in Production**