Adobe Acrobat Reader Dc Font Pack

[Jen Ondrey]

Ifthe pdf was created using an Epson printer, Epson printer/scanner software CDs have been containing a bug in the Event Manager that causes this - it seems to save a pdf that requires Adobe Acrobat to use some Chinese Fonts, even when displaying an image without text. This results in the Adobe Reader pop up window requiring that the font package be installed.

Go to Epson site, find your printer and its software, download and install a recent version of Event Manager. You do not need to uninstall the old version, as it will just be overwritten (Windows 10).

Thank you! I have an Epson printer and your solution worked for me. Even though on my desktop icons it said I already had all the updates from Epson, I went to the Epson website and downloaded the most recent Event Manager, and then everything worked. Much appreciated.

I am having the same issue. The .pdf was emailed to me. I attempted the solution above but I have a newer version of Adobe Acrobat Reader DC - I have 2020.006.20034 version. Any suggestions to enable me to fix this?

I've gotten this message twice in our office all from outside scanned documents attched to emails. We are getting them through Outlook which gives us a normal preview of the scan within email, and also allows us to print with a the quick print option but prints a blank page. Adobe reader DC wont open them, the docs aren't using any fonts what so ever, yet prompts for a the font package update.

It looks like the required font is not properly embedded into the PDF file, it is not present on the system or you may not have the required permission to use the font. For more info about font embedding please check the help page -fonts.html

It looks like the required fonts are not available on your computer system, there isn't much that we can do from our end. Please check for any missing/pending updates for your computer OS and try updating it and see if that works.

The computer has all possible updates installed, there was even a clean reinstall of operating system during the case. I've already spent a lot of time trying to figure it out. Even moving fonts form other computer is not working.

Hello.

I actually had the same problem on two computers at the company where I work.

All Adobe Acrobat DC version 2022.003.20310 64bit documents are displaying correctly, only from these two computers the fonts are displaying incorrectly. If I open the same document on my computer, everything is correct... If I open the document on the problem computers in EDGE, everything is correct... If I open the document in Adobe Acrobat, it displays the wrong font... If I print the document in EDGE using Microsoft PDF printer and open it in Adobe Acrobat, the document looks fine. If I compare the two files, the second one is 261 kb and the original one is 48 kb. The original document shows PDF Producer: eDocEngine VCL 5.0.0.548 and PDF Version > 1.4 (Acrobat 5.x). Printed document show PDF Producer: Microsoft: (Acrobat 8.x): Print To PDF and PDF Version: 1.7 (Acrobat 8.x).

It looks like Jiri is from Czech Republic and I am from Slovakia, then maybe there is a localization problem??

In my case I tried switching Adobe Reader to English language, then back to Slovak language and the document displayed correctly..

A strange thing happened to me, when I went to repeat this procedure on the second affected computer, I did nothing at all and the same document was already displayed correctly without my intervention. Therefore, I cannot consider this as a solution..

Some documents from two certain providers (our mother company's document system or our business system, nothing I can control or change) will not open correctly when saved/downloaded or "printed" using Microsoft print to pdf. They get displayed exactly as the images above. But only some days, and only some documents.

If I attached a corrupted document to an email and send it to a colleague it opens as it should on any other computer. I am the only user at my company with this problem. I have uninstalled/reinstalled Adobe Reader (free version) several times, rebooted the computer, changed the settings as suggested etc but it doesn't help. Opening the file in a different reader (chrome/edge) solves the issue, but that is a workaround I should not need to use and it limits my possibilities to work with the document.

However, today when this happened I left the document open for our IT department to see when they come by this afternoon. After about 1h the fonts are suddenly displayed correctly. This makes absolutely no sense.

I cannot recreate the issue as I have no idea what triggers it in the first place, it seems completely random. Sometimes it opens showing the text in Wingdings and in front of my eyes changes back to "normal" within a few seconds. But most common is the view shown in the example above and no changes.

This issue has been occuring from time to time for the last perhaps 6 months and it is very annoying. It has also happened when other users has downloaded the same main document from the document system, attached it and emailed it to me. To them it looks good, whereas I get hieroglyphs. Our IT department is at wits' end and tries the same remedies every time to no avail.

I am working on a Dell computer running Windows 10 with all the latest updates and I completely reinstalled Adobe Reader (free version) this morning, with a fresh download from your website.

If the problem persists, you can try resetting Acrobat preferences to their default settings. This can be done by following the instructions provided here: Adobe Community - How to Reset Acrobat Preference Settings to Default

Another troubleshooting step is to create a new test user profile with full admin rights on Windows and try using the application from there. This can help determine if the issue is related to user-specific settings.

Had a user with this error and noticed these are character map fonts, these kind of fonts are local to the computer and can sometimes be displayed like this in web pages for organizational use, I hadn't noticed they could be on Adobe until today. I went into Preferences --> Page Display (Right column) --> Under rendering, turn "Use Local Fonts" off.

This turning this setting off seemed to have fixed the page instantly for this user, they only had this issue from a specific sender, not all their documents were like this. I told them they may need to re-enable the setting if they ever encounter font issues with other documents from other providers that they receive documents from.

All I did was copy-paste the .ttf files into C:\Windows\Fonts and they appeared in Adobe PDF after restarting the program. No Adobe Cloud, no Oleg Sidarenko, no opening 'File' this or 'Options' that, nothing. Just copy-paste and done.

If your on windows and have access to your fonts library through the control or command center you can simply find a free download of the font that you need and copy them into your fonts library. restart adobe and you should have the new fonts

Forget all the broken-record advice about Adobe Cloud from the gimps here, just scroll down to the post by Oleg Sidarenko in the above link and follow his directions. Managed to add fonts to DC (that had previously been installed to Windows) manually.

What people are asking--and I've run into this myself--is that you can install otf/ttf fonts in Windows and they will NOT be accessible in Acrobat DC. If you're trying to repair a document from someone else, that uses a given font and you can't find it via DC for either the File-Print to Adobe PDF--edit method, or the Preflight method, then you can't do the work.

It is a bit tricky.

1. The font which you want to activate using the Adobe CC app can be previewed in the font tab of the adobe application which you are using. *When the font is not available for editing it just shows the name.

2. Open the Adobe Creative Cloud app and go to the fonts tab.

3. Enter the font you wish to activate in the search tab.

4. You will be redirected to a page in the web browser. Just double-click the font and then click on the active tab on the top right-hand side.

5. Restart the Adobe application to use and edit.

I also have this issue and would very much like it resolved. I have tried to recommended items and the font is on my adobe creative and my machine but the pdf editor refuses to offer or use it. This is such a huge pain and may mean I completely change the font of the document which is extremely frustrating.

So, have got some unique fonts via creative cloud, which I use in word, but then when I convert to pdf, I cannot get those fonts?????????? How bloody ridiculous, when I got the fonts via adobe in the first place!!!!!!!!

Hi all,

I have the same issue on Mac 10.13.6 Acrobat DC Pro 2019.

Missing fonts are installed on the sytem and they show up in Ilustrator but not in Acrobat.

Tried to clean cache and preferences but nothing worked.

Any idea ?

I have activated 3 fonts from Adobe Fonts via the Adobe Creative Cloud. They appear in the word font menu, but when I convert to pdf, the fonts are automatically changed. When I go into edit pdf, I an see the Adobe Fonts there, so I can manually change them. It appears however that I cannot embed them, as they do not appear in any of the embedding font sources.

I had a small pop up. It included a few font choices. It also had a few choices in fonts like Staple font, Medium, Dark and you could select which font of your choice. I can't find it.

Please help

Anita Cultrera

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I am having an issues where a few users are opening PDFs from a vendor and getting unreadable text (see image), but others with the same version of Adobe Reader DC are able to see the same PDF just fine.

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