Sap Solution Manager Document Repository

[Cecelia Seiner]

SolutionManager Document Management is used for acting central repository & managing documents which are created during Q&A session or Business Blueprint etc in the various project phases of any SAP Implementation/Upgrade Project.

There is a very interesting problem we have faced in a project where a SAP ECC Implementation was carried out with SAP Solution Manager and entire BPR or the hierarchy was created as part of documentation process. All the Project Documents were stored in Solar01/02 transaction belonging to each Business Process/Step.

I almost invested a week to look here and there with respect to issue and authorization in solution manager for both set of users with the basis support team. What we found out is an interesting phenomenon and I am sharing this in the form below blog

So it was Patch level Zero for SAP GUI which created the problem because all the users were using SAP GUI 710 only the difference was in Patch level due to different locations, finally we updated or installed the latest patch level and this resolved the issue.

Remember this is independent of SAP Solution Manager version so whether it is Solution Manager 7.0 EHP1 or Solution Manager 7.1 still user can face the same issue if they use SAP GUI 710 with Patch level 0.Therefore install the latest version with latest Patch level for the GUI.

As the main administrative solution for SAP users, SAP Solution Manager combines a handful of tools alongside content and direct access to SAP to ensure reliability and stability of solutions. Its numerous applications can be categorized into one or more of the defined Information Technology Infrastructure Library (ITIL) stages of service strategy, service design, service transition, service operation, and continual service improvement.

SAP Solution Manager was first released in the mid-2000s and served as a project implementation tool and support system for SAP solutions only. Users found this limiting as its capabilities focused around the IT department and not the business.

SAP remedied this in subsequent releases by opening up SAP Solution Manager to handle not only SAP products, but also integrated systems, partner products, and even non-SAP software. In 2016, version 7.2 was released to the public and continues to be the main release of SAP Solution Manager. It is the only release currently supported by SAP. Intermittent service packs for 7.2 are released regularly, with the latest being SPS 10, which became available in December 2019.

SAP Solution Manager, in short, serves as the central hub through which SAP solutions can be implemented and maintained. System administrators looking to make changes to an IT environment, monitor solutions in real time, integrate new solutions (on-premise or cloud), test updates to solutions, document business processes, control access rights, and more, will utilize this tool.

This incredibly complex tool monitors systems and should be carefully configured in order to provide a report that is actionable. It provides valuable alerts for all sorts of scenarios for both SAP and non-SAP applications, as well as the databases and operating systems they run on.

This is actually three separate tools all focused on the same thing: the connections and flow of data between systems. The three tools are SAP Process Integration monitoring (for both SAP Process Integration and SAP Process Orchestration), interface and connection monitoring (both on-premise and cloud solutions), and message flow monitoring.

SAP Solution Manager provides admins with the ability to integrate disparate systems. This is especially helpful for customers running SAP S/4HANA and looking to utilize SAP cloud solutions such as SAP Ariba, SAP Integrated Business Planning, and SAP SuccessFactors.

The SAP Solution Manager Test Suite allows for manual and automated testing of both SAP and non-SAP solutions. Users can create and customize tests, sign up for emailed result notifications, analyze potential results from a planned changed, and more.

SAP Solution Manager supports detailed documentation of business processes for teams to utilize when onboarding new employees or learning to use a solution themselves. Library functionality allows for reusing existing documentation and customizing it as needed, while the Business Processes area allows IT and business users a chance to define their perspectives.

This branch is a clone of the production branch and stores business process monitoring metrics (such as KPIs) and alerts. Any changes made to the production branch are simultaneously reflected in the operations branch.

The SAP Service Marketplace has been retired and replaced by modern alternatives. All content areas and tools that used to be hosted on the site have been migrated to other websites. This page lists some alternatives.

it is completely user friendly (GUI) like installing other SAP systems.

Yes you can install the TREX in same solution manager system, and if you

want you can install this on a new hardware (independent server).

Is there anyone here using ServiceNow as a Document Management Solution? I just wanted to know about your experiences and what applications you used, eg. Managed Documents, Knowledge Management, any custom applications etc. I would also like to ask about your workflow, ie. how you go from creating a document, to managing the different document versions, and if there are applications (even if it is custom) that you can use to edit documents from within ServiceNow rather than needing to download them, editing on your desktop using Microsoft Office/Other Desktop Apps, then uploading it back.

We are designing the Document Management module. We have the work flow, change request and infocard designed. This is our language for the design elements. I'd love to be in touch with others using or intersted in the module.

We use Document Management and it works very well for us. We are now in the process of creating a custom workflow that will eliminate one of the approval (Review) steps. We feel Approve step is all we need, the review should be done offline before the document is submitted

We took a look at it at my old job and we didn't think it matched our demands. I think it all depends on your demands. It might be good enough for some, but if you want a fully document management solution, I don't think ServiceNow is mature enough yet.

Maintaining a consistent service delivery can be an excruciating effort without an IT documentation management solution in place. If you want to keep incident resolution time at a minimum level, you simply need an effective tool for standardizing and managing your client IT documentation.

Besides providing essential documentation management capabilities, Passportal also remains a top-class privileged access management solution, which is not the case for many other documentation management competitors on the market.

Templates are a great way to create standardized, easy-to-use IT knowledge, allowing technicians to create uniform documentation across all your clients quickly and efficiently. Each of the default templates can be customized or you can create your own custom templates.

Imagine if you could create, manage, store and access employee documents, such as contracts, offer letters, policies and compensation statements, all inside Workday. With Kainos Employee Document Management (Kainos EDM), now you can.

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Centralise document templates and leverage the power to generate documents from any business process, in bulk or on an ad hoc basis. Automated document generation and filing that reduces errors and increases operational efficiency.

Kainos EDM can be deployed in line with roadmap objectives, whether you're implementing Workday for the first time or extending beyond current functionality. It can also be rolled out in phases to specific countries or supervisory organisations.

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As organizations continue to operate a hybrid workforce, they require an easy and efficient way to enable their employees to work from anywhere. Employees must also have control over their documents and be able to access information, when and where they need it, in a secure repository.

This situation has become a problem for too many organizations in terms of productivity, security threats, and overall document management costs. KCIM brings to the table a solution that turns these pains into gains.

This versatile capture solution completes a variety of functions, such as barcode reading, recognizing text with Optical Character Recognition (OCR), and converting scanned images into electronic formats. These formats include PDF, Microsoft Office 365, and many more.

A records management system, also known as records and information management, is a solution for organizations to manage regulatory, legal, and business-critical records. Records management for Microsoft Purview helps you achieve your organization's legal obligations, provides the ability to demonstrate compliance with regulations, and increases efficiency with regular disposition of items that are no longer required to be retained, no longer of value, or no longer required for business purposes.

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