Reset Password Unisa

[Cecelia Seiner]

Certainsoftware/applications retain your login details and will lock your account if you DO NOT remove your UniSA login details from all devices. Please read through the below before changing your password.

Some software and apps store login details in order for you to be able to use them. In these instances, you will either need to uninstall/re-install or edit the details within the settings of each software/app. The following are common ones you will need to check:

You will need to either remove the mailbox entirely or just your password before you change your password. This will ensure your account does not become locked out when you change your password. Don't worry, you will not miss/lose any emails during this time because the mail servers will retain them until you login again.

After you have changed your password, the first time you go to your mail app you will be prompted for your new password.

Once you have entered it the app will remember your new password and will not prompt you again.

After you have changed your password, the first time you go to UniSA sites etc you will be prompted for your new password.

Once you have entered it that particular site etc will remember your new password and save it again in Keychain.

If your account becomes locked you will need to call the IT Help Desk on (08) 8302 5000 to have this unlocked.

NOTE: For security reasons, the IT Help Desk will only unlock accounts over the phone while speaking to the account holder. They will not do this via email or any other methods of written communication.

NOTE: UniSA cannot be held accountable for loss of personal mobile devices while on campus. If you have lost, misplaced or had your mobile device stolen while on a UniSA campus you need to contact Campus Security and reset your UniSA password IMMEDIATELY.

UniSA recommends that you make sure you know where your tablet, phone, notebook, or laptop is at all times and that you avoid leaving them unattended unless locked away in a secure drawer or cupboard.

You should take similar steps to ensure you do not leave portable storage devices such as USBs and external hard drives unattended, and it should be noted that storage devices can also be protected via encryption and passwords.

If someone gets hold of your mobile device, or storage device they may have access to all of your information and plenty of time to access it. Unauthorised access of information and data theft are the main threats due to lost mobile devices and lost storage devices.

Please ensure you follow these guidelines to prevent confidential information being disclosed to an unauthorised person:

The UniSA Information Security Policy (PDF) requires staff to use encryption or equally strong measures on sensitive data stored in mobile or portable computing devices, and confidential data must not be downloaded to mobile computing or storage devices unless approval has been obtained from the relevant data owner.

Single sign-on (SSO) is an authentication process that allows a user to access multiple applications with one set of login credentials. SSO is a common procedure in enterprises, where a client accesses multiple resources connected to a local area network (LAN).

Staff who require a password reset should telephone the IT Help Desk during their standard operating hours (phone on +61 8 8302 5000). You will be asked personal information to verify your identity, therefore email requests for password changes cannot be processed. If the Help Desk staff are not confident about your identity, you may be asked to attend a Campus Central office with appropriate identification.

You will receive an email with a temporary password for you to enter into the login screen. Once you have done this, you will then be taken to a webpage to reset your password. Choose something simple with at least eight characters and click 'Change Password'.

Once you access the link, you will be prompted to enter your myUnisa credentials. This typically includes your username and current password. Follow the on-screen instructions to proceed to the password reset page.

Regularly updating your password is a simple yet effective way to protect your digital identity. It minimizes the risk of unauthorized access, especially if your password has been compromised without your knowledge. By regularly changing your password, you ensure that even if a cybercriminal has your old password, it becomes useless once you update it.

I successfully cancelled the Teams meeting (which was automatically added to my calendar), but then, I logged out of that account (just to check my other account), and now I can no longer log into it again.

The first step is to reset your password, not just on this account, but everywhere that you use the same password or have easy to guess passwords.Then contact your IT support for advice. They will handle the communication to your alumni.To avoid this, or something worse happening again I would recommend using a password management application, these do more than just store your passwords, they can also randomly generate complex passwords that you will never need to remember.Activate multi-factor authentication on every account that allows it.Search the Microsoft website on how to recover a hacked or compromised Microsoft account.

If you still have the list of recipients of those team invitations, consider sending a message to them immediately to warn them. Viewing or accepting such invitations could run the risk of getting a virus or revealing personal data on a phishing website. This is the case when every minute counts, since a warning is only good if the recipient sees it before opening the spam message.

Apology is generally a good idea, but in this case you actually shouldn't sound too apologetic. You don't want to sound guilty and make people assume this incident is your fault, when in fact it may be someone else's.

And make sure to resolve this quickly: either reset the password on the account if you still need it, or contact the IT and ask them to disable it. An apology for the spam message followed by more spam doesn't look good.

Ditto on using a password manager. Dashlane is a free one that gets decent reviews - get the browser add-in(s) and the phone app and you'll have access to your passwords from all of your devices. Another thing I would do is check all of your email accounts on to see if they've ever been involved in a large data breach. I would recommend signing up for alerts from that site as well.

Sending an apology for compromised-account spam would likely only make things worse, especially since your university's email admins may have been able to delete some of the messages before the recipients even saw them.

Aside from immediately contacting your IT department for help and following their advice, you should change your password, change your password on any site where you use the same password, and thoroughly check the settings on your account for any unauthorized changes, such as an auto-reply message, email signature, or forwarding address with unfamiliar contents.

What Does a UNISA Mylife Email Look Like? The University of South Africa (UNISA) provides its students with a dedicated email service called myLife. This email service is essential for all UNISA students, as it is the primary mode of communication between the university and its students. Understanding what a UNISA myLife email looks like and how to access it is crucial for staying updated with university news, assignments, and other important information.

During peak periods, it can take approximately 30 minutes for the new password to activate on the myLife service. If you still experience problems after resetting your password, contact the support team by sending an email to [email protected].

Having a UNISA myLife email is indispensable for any student enrolled at the University of South Africa. It ensures you stay informed about your studies and receive important updates from the university. Following the new access procedures and knowing how to reset your password if needed will help you maintain seamless communication throughout your academic journey at UNISA.

You should be able to login to Career Hub using your UniSA portal username and password. If you cannot remember your login details, instructions on how to reset your student/staff portal username and password can be found here.

For Students & Staff

You should be able to login to UniSA CareerHub using your UniSA login credentials. Please contact the UniSA IT Help Desk for further assistance with your student/staff account.

For Graduates and Alumni

You should be able to login to UniSA CareerHub using your UniSA login credentials. If you do not know your UniSA login credentials, please contact the UniSA IT Help Desk for further assistance. If you are a UniSA graduate who has never used UniSA CareerHub, after logging in with your UniSA login credentials, you may be asked to complete a registration form. Please provide your details including your full name and student ID number when completing this form. This will assist the UniSA Careers team in processing your access request.

Step 2: Click on myLife Email

Once you select the appropriate column, a new page will open where you will see several tabs such as Library Services, myLife Email, and Personal Tools. For the purposes of this article, we will click on the myLife Email tab. In this section, you will get options to reset passwords, access email, and login to the My Unisa portal.

Step 4: Access the My Unisa Portal

If you have reset your password successfully, you can return to the previous page and access the portal. In the portal, you will be able to access all the academic resources you need, such as textbooks, assignments, and past exam papers.

Overall, the process of accessing My Unisa Login in South Africa is quite straightforward. By carefully following the steps outlined above, you will get access to all the academic resources that you need. If you experience any challenges, do not hesitate to seek assistance from the Unisa helpdesk.

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