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Cristoforo Kanoy

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Aug 2, 2024, 12:14:05 PM8/2/24

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Hi, I've had my Android TV now for about 3 months and never had any connection issues. However, yesterday the power went off and when it came back on we had no issues with any other deviced in the house, all connected and carried on working fine. The TV came back on and appeared to connect back to the WIFI, but when I tried YouTube - no connection. I tried various other apps, and only Netflix works; and works fine as I watched a movie to test it.

I have tried another router, and again everything else works but the TV is the same, only Netflix works. I have disconnected, reconnected, connected with manual password, connected via WPS still the same. I saw a post that suggested WIFI direct causes an issue, but mine is not on. In fact, I put it on, tried it, then off and tried again and it made no difference.

I went into the 'initial setup' for the TV and started again, but still the same. I have been into the network settings and tried setting it as IPV6 but that doesn't work. So, any help would be appreciated.

Although I had to set the date and time back up after the power cut, it was set 3 minutes different to the time that was showing on my phone, so I set the TV to get the time from the network and it fixed it there and then. So all caused by the time being 3 minutes out. I'm not sure why Netflix carried on working whereas all other apps said there was no internet connection, but now it's fixed I won't worry about it.

Good work on finding the solution. I had the same problem one year on from you with the same issue with my builder switching off the house main power. The TV was showing a 1-hour difference so I followed what you did and it fixed the problem.

OMG, I can't believe this, my WiFi has been connected for over a year, couldn't connect today to watch something, reset router lost all Internet had to reset and set up broadband, what a ball ache, checked time, how the hell does this affect the TV?? But it worked, bloody hell Sony

Netflix will not load on any wireless device on the wireless network. My phone and TV cannot connect. My sister-in-law tried to connect on her phone under a different sign in, but could not. The app on the TV times out and provides an error message, while the app on the phone spins endlessly trying to load. I can watch Netflix on my desktop computer which is hard-wired to my router.

if it works on "802.11a/n/ac mixed" ... it means TP-LINK borked the wifi on the AX50, I also own this router and it currently is just in AP mode since i used a different router for the main router, the main router is running OPENWRT and I have SQM installed on it to auto manage bandwidth for my devices.

thanks for your reply! I am not on Smart Connect. I changed the settings as directed, still having the same issues on phone and TV. There were a few different wireless settings- I was already on the one you had recommended. I tried switching to the other two, but no dice.

its normal not to see the 5Ghz frequency when you turn on SMART CONNECT since it combines the SSiD or network name to just one name, usually the name of the 2.4Ghz network and the router manages which devices connect to the 2.4Ghz or 5Ghz frequencies.

I managed to get Netflix, YT and Google TV to work when under IPv6 - MAC Clone - Router Mac Adress I set it to Clone Current Device Mac. I have now just one iPhone that connects to network but without internet. Also changed my DNS adresses to 8.8.8.8 and 8.8.4.4

I am not seeing anywhere that I can change my DNS. I've been in the settings there, but it's not clear to me how to do it. Admittedly, I'm a bit out of my depth fiddling with these kinds of settings.

I have not downgraded firmware, but other threads have indicated that doesn't do anything. This seems to be a common enough problem on these devices that I am honestly confused why there has not been a patch to address it.

I have verified with resources here and can confirm that there are no such similar issues reported. Are you looking for assistance to block Netflix stream in-order to retain bandwidth on the network? Streaming Netflix may cause bandwidth issues but under many conditions such as ISP provided bandwidth is low, stream happens during peak hours when users are in being productive, etc,.

I don't want to block Netflix. My client wants his Netflix to work like it did before we added the SonicWall appliance. The latency just gets really bad. I'm new to Sonicwall and would like to fix his issue but nothing seems to work.

Thanks for providing me some background about the issue. If the bandwidth issue persists only for Netflix stream, could you please check if you have configured any Bandwidth Management on the SonicWall? Please use below KB article as a reference to locate the BWM settings on the SonicWall.

@ChristianSHansen Hello. First, I would suggest opening a support ticket. Second, you could create a new rule just for Netflix and disable DPI or add exclusions for some of the Security Services (GAV comes to mind). Third, you could implement a QoS mechansim. There are many potential items to look at.

Once again, may best to speak with support and get some knowledge transfer as well. BTW, I typically have every TV in the house using a streaming service (Netflix, Prime, u name it,) and I will be on Xbox listening to youtube and sometimes downloading. I have done all this and more on a 570, 670, 2700, 2650, etc. It's just a learning curve sir. Open a support ticket and report back with your solution or ask your local SE to assist as well. - Sincerely, Marco Octavian

Okay, I have not configured any Bandwidth Management. Pinging the SonicWall's LAN interface IP I only lost 1 packet. My client doesn't want to pay for a support contract. We have not licensed any Security Services. We only purchased the TZ270. Where do I go to view the Logs? I think I found the System Logs under the Logs menu found in the Monitor navigation menu. I don't see any errors or anything like that.

I tried that but it didn't seem to help any. Now I cannot connect to the internet even when no video streaming is happening. When I reboot the firewall it allows traffic for about 2 minutes and then it is completely hosed again. As Saravanan suggested I am going to do a factory reset and start over.

My host is a smart tv. Netflix is working from ge-0/0/1.0 interface (internal zone). I am trying to use the spare switch ports on my SRX 240 to extend wired network capabilities. I have created vlan-10 and assigned interfaces ge-0/0/2 - 5 into it. Placed the vlan into internal zone. configured NAT and allowed all access. Now when I connect my TV on ge-0/0/5.0, tv get connected to internet and able to use Youtube. But it does not connect to Netflix or Primevideo. Please see my configuration below. Many thanks for looking into my post.

I can access my Netflix account via my computer and can stream to my Xbox and other laptops. I've been on the phone three different times with Netflix tech support and they're telling me it's currently a "known issue" with iPads - but there's no ETA and and I'm not seeing any other reports of this on other forums.

Both of my iPad2s (32gb WiFi) can now access NetFlix with no problem. However, these are my daughters' iPads. MY iPad is a 1st gen 64gb 3G and yet I still cannot access NetFlix. I'm getting the "cannot connect to Netflix at this time..." error.

Not sure what this "known issue" with iPads would be with Netflix's iPad app. That would be like Microsoft claiming a problem with Word for the Mac is an OS X or a particular Mac model problem they have nothing to do with whatsoever.

Just so you don't feel all alone on this, yes, I'm having exactly the same problem ... except that it's with my iPhone. I can connect through the TV and desktop ... but not using the Netflix application I just downloaded from the iTunes store. I launch the "app" using WIFI and get the "We are unable to connect you to Netflx. Please try again later" message. Worse ... the "app" is frozen ... so there's no maneuvering.

I am having the exact same issue on my iPad 2 (16gb wifi) and, just like you, the Netflix screen freezes with the error message up immediately upon opening the app. Also having no problems streaming from my iPhone, laptop, or PS3. Sorry I can't help but I'm glad I'm not alone!

So I called NetFlix tech support for the 4th time last night. This time, they didn't even pretend to have a clue what the problem was. They had me reinstall the app, they changed my password, blah blah blah. Finally they told me "it's obviously an Apple DNS issue you should make an appointment at the Genius Bar". HUH????You. Have. Got. To. Be. Kidding. Me. I can get to EVERY website and access my corporate Exchange email. This is NOT an DNS issue and Apple is not my ISP. So with that, I've canceled my NetFlix account.

I can't get access to netflix via iPad. I can via wii and computer. Netflix has sent me to apple but I don't want to pay 39.99 for support. Hoping someone knows what to do so I can get access given my son is using the wii right now

Assuming that your iPad (regardless of whether it's an iPad or iPad2) can connect to netflix.com through the iPad's Safari browser, you're probably not going to get this resolved. The problem is at the Netflix end and the fact that they are redirecting users to Apple indicates that they don't have a solution and are grasping at straws. That said, I suppose it's possible that Apple made a change in iOS 4.3.3 that may have broken connectivity with Netflix's streaming servers but if that were the case, we would see a lot more users complaining about this.