ranielet jandyn quinton
Badomero Schoulund
For about the last week my Netflix channel is very slow and then freezes while trying to stream on my TCL Roku TV. I checked for updates, nothing. I deleted and re-downloaded the channel, nothing. My account is working just fine on my phone, but not on the TV. Is it just me? Any ideas on how to fix this?
It's not just you. I have the same problem, but it's been happening for at least 6 months. There is major lag when navigating in the app, and then it soon freezes. I usually have to turn the TV off to be able to get back in.
I have similar weird lag with the volume controls when I'm in the HBO Max app. I also have a TCL Roku TV. I have tried deleting and replacing the app, and system restarts. Restarting sometimes seems to help for a day, but then the problem returns.
@Mionephoenix- After removing a channel, best practice is to restart your Roku to clear its memory before reinstalling the channel. Did you do this?
Restart via Settings > System > System restart (for Roku TVs: Settings > System > Power > System restart)
What I'm reading indicates the reinstallations you're doing aren't being done the right way. The order I see it listed is incorrect. There is a correct order, and that order is important. Now, this doesn't guarantee this will resolve, but the troubleshooting you are attempting isn't being done correctly.
For about the last week my Netflix channel is very slow and then freezes while trying to stream on my TCL Roku TV. I checked for updates, nothing. I deleted and redownloaded the channel, nothing. My account is working just fine on my phone, but not on the TV.
I'd be happy to take a closer look to see how we can help get you up and running.
A few questions here to better understand what you're experiencing:
1. Are you using a Roku TV or a Roku device?
2. Does the issue only occur on a specific channel or all channels on your Roku device?
3. Are you receiving error messages or codes when accessing the channel?
4. What troubleshooting steps have you taken so far to try to resolve the issue?
Please be guided through this link if you are experiencing any channel playback issue in the Roku device: How to resolve a channel playback issue Official Roku Support
Please keep us posted and we'll continue assisting you from there.
We understand that limited use of non-approved cameras may be necessary in certain situations. Netflix is available to navigate those specific image capture decisions. Please reach out to your Netflix point of contact with any questions or concerns specific to your production. For information on using Non-Approved Cameras see: Non-Approved Cameras: Recommended Settings & Best Practices.
Note: Not all cameras that meet these capture requirements are approved. These requirements are the minimum specifications necessary for a camera system to be considered for approval. Other attributes must be taken into account such as dynamic range, form factor, stability, workflow compatibility, and more.
Cameras that have been approved for Netflix productions are listed below. We will continue to maintain and update this list as new camera systems become available and are evaluated by our technologists.
While not required for Netflix productions, the following best practices will help productions avoid common pitfalls and workflow errors that can lead to added costs, lost time, or creative compromises.
To ensure on-set framing meets the creative and technical needs of your production, a framing chart should be shot before principal photography begins and processed through the dailies, editorial, and VFX pipelines.
When using anamorphic lenses, extra resolution may be required for capture. Camera selection should take this additional need into account. Cameras that meet this resolution requirement and are approved for anamorphic capture are designated in the list above. If you are unsure if your desired camera system has the necessary resolution or have questions about anamorphic capture, Netflix is here to help. Please contact your Netflix project lead to discuss implications or concerns.
In some instances, productions may require the use of approved cameras with external recorders. The recording format should be in line with minimum requirements outlined at the head of this document, and should be discussed with your Netflix point of contact.
I have been advised by Netflix that they are no longer accepting sudscriptions through Apple. They have advised me to change my payment method by 24th February. Is this right? I would rather retain my existing arrangements
Netflix made the decision. And I feel the same way because Apple make it simple to keep a positive balance in that account and pay with money you do have rather than money you don't. So I cancelled Netflix.
Credit card parasites are nasty. But if most people choose to change their payment method, Netflix ultimately won't care if a few people like me think it's a di... dumb move. And other services are still available through Apple. Time for a change?
This has just happened to me in May. I renewed my subscription via Apple five days ago. Apple deducted the money. Netflix doesn't accept payment from Apple anymore and therefore would not allow access to my account. I was instructed to log in to the Netflix website and pay them directly. So I did - three days ago (after two days of trying to access my account via Apple).
Apple says it won't refund my money and that I should go back and speak to Netflix. If payment is no longer accepted by Netflix from Apple, why are they allowing the deduction to be an option? If Netflix is not accepting money from Apple then why would Netflix be the party I would go to for a refund? This is extremely disappointing behaviour from Apple. Apple has refused a refund on this issue.
do you offer access to Netflix in your listing? If so do you use your own account? Pay for another account? Make them sign in with THEIR account? I have a Netflix account myself and a ROKU I can hook up -- I just today got my first inquiry about Netflix in the unit. I'm wondering how others do it.
I have an additional device account, one for guests. If a guest doesn't have their own account, they can request me to set up access to ours as a guest viewer. Although after 2 years and many bookings, I have had only 2 requests for me to set them up. Most have their own account these days.
We have a guest account for Netflix and Hulu and an old iPhone with nothing else on it signed in for guests to cast to the tv, via google chrome-cast. Old fashioned but does the job at low cost. (We have no tv service.)
Hi Emilia, I'll just be starting to offer Netflix for my guest this coming month and thinking of the same set-up as yours (guest will have access to my account, but with a different user profile). I'd like to ask if you had any instances where your guests have messed with the other profiles on your Netflix account. If yes, what did you do? Or if not, what have you done to prevent this.
@Jose-Feliciano0, just this week I noticed the Grinch was watched on my specific Netflix profile and there were two young children staying in one of my Airbnbs at that time. It doesn't bother me and doesn't happen often. No one has ever messed with my settings or anything like that. I would say it is more frustrating when they log out of my account and into their own. I have to check every time I am turning over the space for a new guest that Netflix is correctly logged into the right account. I would never give my password to a guest so if they get logged out it would require me going over to the apartment to log them back in (luckily, no one has asked me to do that.)
Hi Jose, So I'm a little behind on this thread & I've been looking into all this stuff with Netflix & if you offer up your own account could the guest potentially mess with the other accounts on it. Anyway, their is a way you can lock your other profiles so they would only have access to the one you want them to have..
I have a "guest profile" for Netflix/Hulu/Amazon but it is still my account. The account requires a password to be modified in any way, including ordering movies that are not included in the subscription so there's no way guests could change or charge anything.
The only issue I had once was someone signed in on their own account, then messaged me claiming that someone was watching stuff on their account after they checked out. We didn't have any guests during the time they claimed this was happening and we had logged them out anyways, so I think they had left their account logged in elsewhere.
@Kelly1126 I have the Netflix account that allows for streaming on 4 devices at once. I just leave the account signed in. Same with Amazon: I'm actually not sure how many people can log in at once, but there has never been a conflict, maybe because Amazon Prime is pretty poor in Canada and there isn't much to watch. Some people choose to use their own account, but I do provide mine also so they can use it if they want.
We have Smart TVs and/or Roku's so that guests can access their own accounts. We remind them to sign out when they leave. We've also been using YouTubeTV instead of cable TV in some properties. So far, so good. The savings are great. Good luck with whatever you decide!
Good afternoon folks I can't watch Netflix on my Firefox browser. Do you know why is there a plug-in what is missing or something? He says the version is not up to date While my Firefox is always up to date, can you help me further. Thanks in advance from Trimmy.
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