Uyouplus Crashing

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Marianna

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Aug 4, 2024, 6:25:24 PM8/4/24
to teporphade
Ourapplication is currently crashing in production, only for users with iPhone and iPad running iOS and iPadOS 15 through all releases. Unfortunately, we cannot reproduce the issue, neither through direct build from Xcode or using build from app store, so it seems to happen intermittently.

From the Xcode crashlogs, it highlighted this which intrigue me a bit and it also exists on the stack trace from the third party (you can see they call a same function __cleanupWithCompletionHandler there).


I see, so it's confirmed that there's nothing we can do to resolve this issue in my side for now beside waiting for the fix to be published on the next iOS update by Apple (even though we are not sure when and on which version).


If i understand it correctly, you mean if it still occurs in iOS 16, I should submit a new bug report and mentioned about the existing one there (which is FB9839142) and also let you know again both of the bug report numbers here, right ?


Hi, I've checked again after iOS 16 beta released and found out that the similar crash still exists but this time the stack trace pointed to different suspect but still about unrecognized selector issue with stack trace that pointed to none of our internal project code.


Do you think I should create a new thread regarding this since the stack trace pointed to different suspect or just continue with this thread and add the crash log here too since the crash issue seems relevant and the stack trace pointed to unknown codes outside of our project ?

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