FW: Donald, Ready to Improve Your City Operations?

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Pannell, Donald

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Mar 11, 2026, 9:35:00 AM (12 days ago) Mar 11
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Please see the upcoming training opportunities available from MTAS in the email below. Each course has a brief description and a link to register. Feel free to share this information with departments in your city.

 

In service,

 

Donald Pannell, M.S., EFO
Fire Management Consultant
UT Municipal Technical Advisory Service

Municipal Technical Advisory Service logo

7777 Walnut Grove Road, Suite 3, Box 14
Memphis, Tennessee 38120

donald....@tennessee.edu
(901) 233-1434 Mobile | (865) 974-0411 Office
mtas.tennessee.edu

 

From: MTAS <mt...@tennessee.edu>
Sent: Wednesday, March 11, 2026 8:31 AM
To: Pannell, Donald <donald....@tennessee.edu>
Subject: Donald, Ready to Improve Your City Operations?

 

Municipal Technical Advisory Service- Institute for Public Service

 

TRAINING NEWS

 

Our weekly email includes announcements for upcoming training within the next 30-45 days. However, you can register in advance for any of our upcoming trainings!

 

 

Overview of Water Utility Systems

 

Do you understand what keeps your system running safely?

 

March 31 | 5:30-8:30 p.m. ET | Free Webinar | Zoom 

This session explains how municipal water and wastewater systems work and what board members need to do to help take care of them. You’ll learn what keeps these systems safe, operational, compliant and what challenges they face along the way.

Utility Training: 3.0 hours

Steve Wyatt  Utility Management Consultant  MTAS

 

Steve Wyatt

Utility Management Consultant

MTAS

 

REGISTER

 

Leadership & Management

 

Municipal Leadership Program

 

Are you ready to strengthen your leadership skills?

 

Registration: $385

 

Build the communication and leadership skills you need to guide your team with confidence. Learn how to adapt your communication to different work styles, influence others respectfully, and support a high‑performing team.

 

Upcoming Cohorts:

 

  • Mt. Carmel - March 31
  • Nashville - April 10
  • Jackson - May 28
  • Sweetwater - May 28
  • Millington - October 8

 

REGISTER

 

 

Making the Shift to Leadership

 

Are You Leadership Ready?

 

Free

Stepping into your first leadership role can be exciting and challenging, especially when you’re now supervising former peers. This session explores practical strategies for navigating the shift from coworker to supervisor while maintaining professionalism, trust, and clear boundaries.

Participants will learn approaches to build credibility, communicate expectations, and lead their team with confidence.

Session Dates:

 

  • April 1- Red Bank
  • April 8- Savannah
  • April 9- Atoka

 

REGISTER

 

Keys to Civility

 

How Do You Turn Pressure into Professionalism?

 

Free

This practical session breaks down what civility really means in today’s workplace and why emotional intelligence is essential for trust, communication, and teamwork.

Participants will learn how to stay composed under pressure and respond with professionalism through real-world examples and guided practice.

Session Dates:

 

  • April 1- Knoxville
  • April 8- Savannah
  • April 9- Atoka
  • June 11- Bristol

 

REGISTER

 

Innovate to Elevate

 

How Can Critical Thinking Spark Better Decisions and Innovation?

 

Free

This fast-paced session explores how critical thinking fuels better decision-making and innovation in municipal government.

Participants will learn what drives new ideas, how to create the right conditions for them to grow, and practical ways to boost creativity and problem-solving in their work.

Session Dates:

 

  • April 9- Atoka
  • April 29- Knoxville
  • June 11- Bristol

 

REGISTER

 

Administrative Hearing Officer

 

Are you up to date on the rules, responsibilities, and best practices?

 

March 26 | 9 a.m. - 12 p.m. CT | Zoom | $350

Stay up to date on expectations, requirements, and best practices through real-world case examples and program guidance. This session supports both initial training and recertification.

 

REGISTER

 

 

Grant Writing

 

Ready to Find and Win the Right Grants? 

 

March 24 | 8:30 AM – 12:30 p.m. ET | Knoxville | $70 

Learn the basics of how grants work, what funders want, and how to put together a clear proposal that fits their priorities. You’ll also learn where to find the right grant opportunities. 

 

REGISTER

 

 

Our Training Calendar lists upcoming training within 120 days. You can also search or browse all upcoming training in K@TE and register at any time!

 

Contact Us

 

 

Hyperlinks above will display an Emma link since that is the mailing server we use, the links are valid. If you have any concerns please call the MTAS mainline at 865-974-0411.

 

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