MTAS Training: Elevate Your Everyday Interactions

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Cross, Steve

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Oct 1, 2025, 9:40:49 AM (12 days ago) Oct 1
to 'Cross, Steve' via Tennessee-F.I.R.E. (Fire Information Resource Exchange)
Please look over and take advantage of this high-quality professional development facilitated by UT MTAS. 

There is something for everyone in your organization.

Best Regards,

Steve

Steven E. Cross, MA, CFO
Fire Management Consultant | Program Manager
UT Municipal Technical Advisory Service

1610 University Avenue
Knoxville, Tennessee 37921

Steven...@tennessee.edu
(615) 532.7108 | (931) 981.3593 Cell

mtas.tennessee.edu



Our weekly email includes announcements for upcoming training within the next 30-45 days. However, you can register in advance for any of our upcoming training!

Our Training Calendar lists upcoming training within 120 days. You can also search or browse all upcoming training in K@TE and register at any time!

Ready to Strengthen Your Leadership Skills?

Municipal Leadership Program

Registration: $385

 

Imagine being able to communicate effectively, confidently influence people and drive performance within your team. The MTAS Municipal Leadership Program is designed to equip leaders at all levels with knowledge, tools and strategies to excel in their roles.

Elevate Your Everyday Interactions 

Professional Skills Refresher 

Zoom 

 

Registration: $60 

 

Need a quick refresher on the skills that keep your work running smoothly? This virtual session offers a tune-up on the essential skills: 

  • business etiquette 
  • critical thinking and follow-through 
  • customer service 

Join us to revisit the essentials—and leave with practical tips you can use right away. 

Yolanda Dillard 

Training Consultant 

MTAS

Turn Conflict Into a Opportunity! 

Conflict Resolution

October 9

9:30-11:30 a.m. ET 

Zoom 

 

Registration: $60 

 

Utility Training: 2.0 hours

 

Join us October 9 for an interactive session facilitated by Tennessee Department of Environment & Conservation Talent Development Consultant, Keifer Helle, who will share strategies to improve your approach to resolving conflict.  

Keifer Helle

Talent Development Consultant

TDEC

Streamline Business Tax and Licensing Processing

Business Tax Update

October 22

9:30-11:30 a.m. ET 

Free Webinar | Zoom 

 

Join Katie Julian and Billy Trout from the Tennessee Department of Revenue for updates, tips, insight on how to:   

  • Simplify business tax collection and reporting
  • Improve e-filing processes 
  • and more!

Katie Julian

Taxpayer Services

TDOR

Billy Trout

Taxpayer Services Manger

TDOR

Are You Ready to Shift?

Making the Shift to Leadership

Yolanda Dillard

Training Consultant

MTAS

You’ve landed your first leadership role— congratulations! Now the real challenge begins: shifting from peer to leader. In this fast-paced, interactive course, you’ll build the mindset, skills, and confidence to lead effectively from day one.

 

 

 

Registration: $70

Matt Hensley

Training Consultant

MTAS

From Code to Case

Administrative Hearing Officer

October 30

10 a.m. - 1 p.m. ET

Zoom

 

Registration: $350

 

This course will provide an overview of the duties of a certified administrative hearing officer and an overview of best practices.
This course will cover the following:

  • A review of the provisions that govern the AHO Program
    Case examples and case studies
  • The importance of working with the code official
  • This course serves as initial training and recertification.

Abb Oglesby

Legal & Codes Team Program Manager

MTAS

The Essentials of Grant Writing

Intro to Grant Writing

October 7

3-5 p.m. ET
Zoom

 

Registration: $60


Gain an overview of the grant funding process with an emphasis on the essential components of a grant proposal package and how to craft a quality grant proposal that aligns with the funder’s
strategic funding priorities. The session will also include how to identify available grant opportunities from federal, state and foundation grant sources.

 

*This session may qualify for CPE hours under CMFO guidelines. While the Comptroller's Office does not pre-approve CPE, participants should confirm eligibility before registering.

Chris Shults

Grants & Training Specialist

MTAS

Is Your Public Water Utility Financially Solvent?  

Financial Oversight of Water Utility Systems 

October 7

5:30-8:30 p.m. ET 

Free Webinar | Zoom 

 

Utility Training: 3.0 hours 

 

Gain an understanding of the board's role in ensuring the financial solvency of its public water utility. 

  • Learn the state financial requirements for water utilities. 
  • Identify best practices to improve your utility’s financial health. 
  • Explore budgeting, internal controls, debt, and capital planning.

Brad Harris

Financial Consultant

MTAS

Eric Spencer

Finance Program Manager

MTAS

Hyperlinks above will display an Emma link since that is the mailing server we use, the links are valid. If you have any concerns please call the MTAS mainline at 865-974-0411.

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