FW: Practical Training to Strengthen Your Team

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Pannell, Donald

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Jun 15, 2026, 9:01:01 AM (5 days ago) Jun 15
to 'Pannell, Donald' via Tennessee-F.I.R.E. (Fire Information Resource Exchange)

Good morning,

 

Please see the email below featuring upcoming training opportunities from MTAS. There are links for more information and to register for each course.

 

If you have newly elected officials in your municipality, be sure to share the information regarding the Elected Officials Academy offered in conjunction with this year’s TML Annual Conference in Kingsport.

 

Municipal Foundations is designed to familiarize municipal elected officials with foundational aspects of municipal governance. Topics include forms of government, charters, ethics, public records, open meetings, effective meetings, and finance.

 

Municipal Operations is designed to provide an overview of the responsibilities and oversight of the municipal elected board related to operational functions in municipalities. Topics include human resources, public works, fire services, and police services.

 

In service,

 

Donald Pannell, M.S., EFO
Fire Management Consultant
UT Municipal Technical Advisory Service

Municipal Technical Advisory Service logo

7777 Walnut Grove Road, Suite 3, Box 14
Memphis, Tennessee 38120

donald....@tennessee.edu
(901) 233-1434 Mobile | (865) 974-0411 Office
mtas.tennessee.edu

 

From: MTAS <mt...@tennessee.edu>
Sent: Wednesday, June 10, 2026 8:30 AM
To: Pannell, Donald <donald....@tennessee.edu>
Subject: Donald, Practical Training to Strengthen Your Team

 

Municipal Technical Advisory Service- Institute for Public Service

 

TRAINING NEWS

 

Our weekly email includes announcements for upcoming training within the next 30-45 days. However, you can register in advance for any of our upcoming trainings!

 

 

Administrative Professionals Bootcamp

 

Are you ready to strengthen the skills that keep your office and your community running smoothly?

 

Program Start Date: June 22 | 8:30 a.m. - 12:30 p.m. ET | Oak Ridge | $265

The Administrative Professionals Bootcamp is designed for municipal administrative support staff who wish to enhance self-awareness and develop their skills in customer service, communication, and productivity.

This 12-hour program is composed of four courses: Professional Awareness, Customer Service, Confident Communication, and Productive Work Habits. Participants will also receive a DiSC work styles report. Completion of all four courses is required to receive a certificate of completion.

 

Matt Hensley

Training & Development  Consultant

MTAS

 

REGISTER

 

Leadership & Management

 

Elected Officials Academy at TML

 

Municipal Foundations 

 

July 9 | 8:30 a.m. - 5:00 p.m. ET | Kingsport| $185 (invoiced to your municipality after attendance) 

This program familiarizes municipal elected officials with foundational aspects of municipal governance. Topics include forms of government, charters, ethics, public records, open meetings, effective meetings, and finance. 

Lunch and beverages provided. 

TBOUR-approved for 7.5 hours of utility training.

For more information, click here.

 

REGISTER

 

Municipal Operations 

 

July 10 | 8:30 a.m. - 5:00 p.m. ET | Kingsport | $185 (invoiced to your municipality after attendance) 

This program provides an overview of the responsibilities and oversight of the municipal elected board related to operational functions in municipalities. Topics include human resources, public works, fire services, and police services. 

Lunch and beverages provided. 

TBOUR-approved for 7.5 hours of utility training.

For more information, click here.

 

REGISTER

 

Municipal Leadership Program

 

Are you ready to strengthen your leadership skills?

 

Registration: $385

 

Build the communication and leadership skills you need to guide your team with confidence. Learn how to adapt your communication to different work styles, influence others respectfully, and support a high‑performing team.

 

Upcoming Cohorts:

 

  • Cookeville- July 7
  • Millington - October 8

 

REGISTER

 

 

Effective Governance of Water Utility Systems 

 

Are you prepared to provide effective oversight of one of your city’s most critical services? 

 

June 30 | 5:30 - 8:30 p.m. ET | Zoom | Free

Municipal water systems play a vital role in protecting public health. This session explains, in practical terms, the role of utility board members in overseeing a municipal water utility. Understand governance and ethical responsibilities, key decision-making areas, and how to provide effective oversight without managing day‑to‑day operations. 

 

TBOUR-approved utility training: 3.0 hours  

 

REGISTER

 

 

Legislative Update 2026

 

How will this year’s General Assembly decisions affect your city or town? 

 

June 24 and 25 | 9:30 a.m. - 12:30 p.m. ET | Zoom | Free

Get a clear, easy‑to‑understand overview of new laws passed by the Tennessee General Assembly that affect cities and towns. We’ll break down what changed, why it matters, and what municipal officials and staff need to know moving forward. This session focuses on practical impacts to help officials and staff prepare for compliance and implementation. 

 

REGISTER

 

Administrative Professionals Bootcamp

 

Are you ready to strengthen the skills that keep your office and your community running smoothly?

 

Registration: $265

The Administrative Professionals Bootcamp is designed for municipal administrative support staff who wish to enhance self-awareness and develop their skills in customer service, communication, and productivity.

This 12-hour program is composed of four courses: Professional Awareness, Customer Service, Confident Communication, and Productive Work Habits. Participants will also receive a DiSC work styles report. Completion of all four courses is required to receive a certificate of completion.

Program Start Dates:

 

  • June 22- Oak Ridge
  • July 16- West TN TBD
  • August 4- Nashville

 

REGISTER

 

Making the Shift

 

Are You Leadership Ready?

 

Free

Stepping into your first leadership role can be exciting and challenging, especially when you’re now supervising former peers. This session explores practical strategies for navigating the shift from coworker to supervisor while maintaining professionalism, trust, and clear boundaries.

Participants will learn approaches to build credibility, communicate expectations, and lead their team with confidence.

Session Dates:

 

  • June 30- Nashville

 

REGISTER

 

Keys to Civility

 

How Do You Turn Pressure into Professionalism?

 

Free

This practical session breaks down what civility really means in today’s workplace and why emotional intelligence is essential for trust, communication, and teamwork.

Participants will learn how to stay composed under pressure and respond with professionalism through real-world examples and guided practice.

Session Dates:

 

  • June 16- Red Bank
  • June 23- Nashville

 

REGISTER

 

 

Our Training Calendar lists upcoming training within 120 days. You can also search or browse all upcoming training in K@TE and register at any time!

 

Contact Us

 

 

Hyperlinks above will display an Emma link since that is the mailing server we use, the links are valid. If you have any concerns please call the MTAS mainline at 865-974-0411.

 

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