Honkai Impact 3rd - Failed to connect to the internet

1,639 views
Skip to first unread message

Piotr Malicki

unread,
Apr 14, 2019, 3:09:19 PM4/14/19
to Tencent Gaming Buddy
Hi.

I recently tried to use Tencent Gaming Buddy to run the game Honkai Impact 3rd and every time I run into the same error message after running the game: "Failed to connect to the internet. Please check your network settings."

I have tried to reinstall both just the game, as well as the whole TGB, using first the official installer from the https://tgb.qq.com/en/ page, as well as link available on the http://www.global.honkaiimpact3.com/ page.

When I tried to look for a similar error happening to other people online all I found were lacks of internet connection in other games, like PUBG and not HI3. I tried the one where you supposed to manually set my Preferred DNS server to 8.8.8.8 and my Alternate DNS server to 8.8.4.4, but it didn't help.

Here is the exact error screen and the Diagnostic tool window:

1.png


Any ideas on how to fix it?

Piotr Malicki

unread,
Apr 17, 2019, 12:24:48 PM4/17/19
to Tencent Gaming Buddy
Anybody?
Nothing?
Reply all
Reply to author
Forward
0 new messages