FAQ V2.0

[Tencent Gaming Buddy]

-------------Google Support Community of Tencent Gaming Buddy------------

   >>>>> Play Android Games on PC with Superb Experience <<<<<

• Vision

    - Give better Android gameplay experience on PC with Tencent Gaming Buddy.

    - Give quick response members questions, including feature request and troubleshooting. 

    - Promote TGB & build strong help community around Tencent Gaming Buddy.

• Note for Members

    - Like Tencent Gaming Buddy Page to get latest official update.

    - Share your experiences or feelings about how to have more fun with Android apps or games on PC.

    - Add your friends to this community & inform them about Tencent Gaming Buddy.

    - Anything uncertain in this community, please feel free to report to Admin. 

    - No offensive, no off-topic and no spam. 

Telegram Group https://t.me/joinchat/HgSyiQ0Bex5RyNV7FzKd9A

【Notice】 how to fix this white screen/textures ? 

     The reason may be that your graphics card does not support DirectX11

     Try to update your DirectX version from https://www.microsoft.com/en-us/download/details.aspx?id=35

     If it doesn't work then Put "OpenGL+"(unstable)  in the Engine Settings, Save and Restart the Tencent Gaming Buddy* (right click on Icon > Quit)  

(Thanks Roger Windberg)

【Notice】 how to fix 98% ?

     We have found that some anti-virus software will block the startup of Tencent Gaming Buddy, so if you have this problems please disable your anti-virus software and try again

【Notice】How to ask questions?

   Please upload diagnostic information screenshots and log file together when we ask a question.  How to upload logs

News:

2018/09/12:

Version 0.8.0 of pubg mobile has been released on Tencent Gaming buddy!

NOTE: if "UPGRADE" button is not showed, please press F5 to refresh this page!

FAQ updated to version 2.3, it added:

Error code: 1

Please look at the solutions.

The Notice of Anti-cheating and account banned

1.Due to the need of anti-cheating, the account will be banned when playing PUBG Mobile of Chinese version with TGB. 

2.Please uninstall the TGB and then download that of the Chinese version with the function of anti-cheating: http://tgb.qq.com/