[Notice]Cannot Upgrade and Loop Install Problem

[Achen]

Hi,

We are currently noticing and working on the questions which are cannot upgrade to 0.7 version and download 100% then return to 0%.

This is a big deal and needs more time to fix it, please be patient to wait us fix this.We will post a new notice once we fix this problem.

Apologize for any inconvenience.

Tencent Gaming Buddy Team 

[ycrand...@gmail.com]

WE HAVE FAITH IN U ALL, THOUGH WOULD HAVE BEEN NICE TO HAVE GIVEN A HEADS-UP EARLIER THAT THIS ISSUE WAS FROM YOUR SIDE, ALL THE USERS HAVE WASTED COUNTLESS GB's OF DATA TRYING TO PLAY THE NEW UPDATE, i MYSELF WASTED 15 GIGS DUDE!!!

[vyshak...@gmail.com]

Hi Sir

Request you to please prioritize this issue based on a large amount of users for TGB. We are all eagerly waiting for the TGB update/fix/patch.

Thanks for taking the feedback based on the same issue reported multiple times.

regards,

Vyshakh

[deepu san]

please fix asap thank you

[pavan b.n]

very bad:( we downloaded 3 times still same problem

[vyshak...@gmail.com]

exactly.. I even wonder "wont they test this update scenario in current version of TGB, before releasing it?"..idk seriously!!!!

[sergey...@gmail.com]

nice, one guys

[pokemaste...@gmail.com]

This Is disappointing...i cant even play the 0.6

[bhaskar...@gmail.com]

dear sir 

it dont install and i dawnload again and again

[Gregory Berry]

I don't know if this can help you.  Error message after install fails and returns to download.

[bitt...@gmail.com]

How Much Time Will It take you guys for fixing this problem? Please answer

[shifa...@gmail.com]

When I downloaded it, It downloaded to 100% then It stucked at Installing...Hope Tencent would find a solution for that!!

[marco...@gmail.com]

Eu também estou tendo problemas para atualizar 0.7 no emulador tencent

[ООО Партнёр Дмитрий Сидоров]

Прошу помогите с этой проблемой. Уже 20 раз сбрасывалась до 0% со 100%. Когда это может быть исправлено?????????????????????????

[ryer...@gmail.com]

thanks for the support

[kdudh...@gmail.com]

Do it fast... cant wait to play new update, plz.....!!!

[alfre...@gmail.com]

im facing the same problem. im trying again this time...hope it'll go well this time

[Nairton Bened]

nao estou conseguindo baixar o jogo, parece que esta com virrus.

[Mohaymenul islam]

we are still waiting

[laxnesh...@gmail.com]

It will be done and they are currently trying to fix it.
Please be patient and don't spam post like "mine doesn't work blah blah" as it is the TGB issue.

[whent...@gmail.com]

how will we know when it is ready?

[laxnesh...@gmail.com]

The admins will post the announcement.
As for now please be patient.

[aditya.ja...@gmail.com]

Please fix it ASAP

[Seth Whenton]

Alright :) 

[doe...@gmail.com]

please fast fix -_-

[nahil...@gmail.com]

HI

Please do the fix ASAP.

[nahil...@gmail.com]

[menampal...@gmail.com]

Hey just press F5 when you see installing. That worked for me

[Muhammad Aan]

How long can we not play PUBG? - really disappointing :(


I'M FROM INDONESIA :(

[aditya.ja...@gmail.com]

I did it didn't worked for me

[kan...@gmail.com]

[bitt...@gmail.com]

It has downloaded But keyboards keys are not working on the emulator

[aditya.ja...@gmail.com]

Whom to send

[eurikza...@gmail.com]

Hi admins,

I have successfully finished installing pubg m however theres this error that is saying something about galaxy apps.. what is the solution for this problem?

thank you and looking forward for your solutions.

[jhustin....@gmail.com]

Dude. mine worked, just now. it took too long to install tho but when it goes back to Downloading 100% i clicked continue and the game started..

[Ayan]

wew

[aditya.ja...@gmail.com]

How did u manage to install?

[ercany...@gmail.com]

ben de yükleniyor yazıp yüklen miyor

[20ne...@gmail.com]

I did same thing but it did not work

[ercany...@gmail.com]

nasıl yapıcam

[Niladri Banerjee]

If I uninstall and reinstall TGB 0.7 would I able to successfully run PUBG?

[leyte...@gmail.com]

it says instaling but its stucks there instaling is not completing

[grimev...@gmail.com]

It finally updated for me but now when i open game it says there is a newer version and galaxy apps will open to fix it, but there isnt any galaxy apps so it freezes for a sec and loads the game, but the issue is now the game wont detect the keybord, no keys work

[laxnesh...@gmail.com]

Just press F5 orrrrrrrr dont do anything after it says installing...it will work...the bug is fixed..issue closed

[deepu san]

mine for just re download and working fine thank you for support

[eurikza...@gmail.com]

never mind.. game worked now 100%

[misha...@gmail.com]

Пускай исправляют. Я пока что через другой эмулятор поиграю. Конкурентов много.

[liliknu...@gmail.com]

try f5

[shoaibt...@gmail.com]

Hi, if nothing works, please uninstall Tencent Gaming Buddy completely and reinstall it, it'll work.

[mrayy...@gmail.com]

why is starts from 100%? please fix this soon i don't want my vacations getting bored please!

[harshh...@gmail.com]

please tell me how it worked...

[amninder...@gmail.com]

I was facing same problem. Just uninstall it and then install it 

[18no...@gmail.com]

still stuck at 100% and goes back to 0% bootloop, fuark, waste my data

[shoaibt...@gmail.com]

just reinstall the software (Tencent Gaming Buddy).

[Georgios Alexandridis]

i try to re install it but cant ...error code 31. WTFFFFF

[18no...@gmail.com]

if it doesn't fix 100% yet, why post it is fixed. and it keeps in bootloop. u fuark

[kulang...@gmail.com]

Reinstall the game. It will work with the patch but you cant play as well. Keyboard is messed up. Better do something different for 8hours duration coz I dnt think Devs can resolve the issue right away. Stop wasting your time for the resolution coz that might take a while. 

[phamj...@gmail.com]

i uninstall it completely and reinstall still isn't fix. 

[phamj...@gmail.com]

did the same isn't work for me

[harshh...@gmail.com]

after a full 100% it is redownloading now, should i wait, will it work?

[ООО Партнёр Дмитрий Сидоров]

Все запустилось и установилось. Большое спасибо. Вот только клавиатура к сожалению не работает. Что делать?

[Georgios Alexandridis]

are you braindead???? i told you i reinstall the game and didnt let me install cuz an error code31...stop saying bs...

[Vipin]

Hmmmm! This Is What I Am Waiting For! Thak You Achen!

[Vipin]

1.5*3=...... The Waste Of Data....LOL

[Muhammed Aslan]

hey dude,

are you working about keyboard problems, i downloading but i'm scaring from keyboard probs. 

nobody can enter regularly..

[Georgios Alexandridis]

go play LeageofLegens

[harshh...@gmail.com]

anyone successfully played and game yet?

[hariman...@gmail.com]

Same here bro
Did you find any solution

[mrmoham...@gmail.com]

update it please , i can't even move!!

[caud...@gmail.com]

control fixxxx please??

[bitt...@gmail.com]

Keyboard is still not working

[team.a...@gmail.com]

Please let me know when fixed

[thanhp...@gmail.com]

xin chào

các nút duy chuyển có lổi xảy ra tôi khg thể nào chơi được cả

[sami...@gmail.com]

Disable your anti-virus and then close tencent gaming buddy and relaunch the game. I had the same problem and it fixed it for me. Have fun gaming.

[ama...@gmail.com]

installed but keyboard control not working

[bitt...@gmail.com]

Is your keyword working???

[chumba...@gmail.com]

Keyboard is still not working

[Abrar Abeer]

It finally updated after I uninstalled and reinstall tencent on my 4th try. But now when i open game it says there is a newer version and galaxy apps will open to fix it but don't know why I am seeing this. The main issue is now the game wont detect the keybord, no keys work.

[agnid...@gmail.com]

Please fix the keyboard controls since none of the modes seem to work with the 0.70 update.

[chron...@gmail.com]

https://www.youtube.com/watch?v=lNz8z1WtEpg

[manojk...@gmail.com]

hi in my tgb installion is lag

[prince...@gmail.com]

Keyboard isn't working. Pls fix the problem ASAP.

[harshh...@gmail.com]

i did it in 3rd try, now keyboard also works after some playing around with key mapping

[aditya.ja...@gmail.com]

Wat did u do

[cdca...@gmail.com]

I reinstall the tencent buddy and it did not work. I turned off the antivirus and deleted the temp folder (location is displayed at tencent buddy diagnose tab) and now the game started to restart the upgrade download and managed to enter inside the menu. Before the menu, just after logging in, i got a msg from Galaxy app store, that a new version is needed and they can help me install it, i ignored it since its not working. The game keeps crashing from 5 to 5 minutes and the keyboard is not working. This is bullshit. 

[alanbr...@gmail.com]

Pra atualizar ta uma merda que servido e esse internet movido a lenha so pode

[hata...@gmail.com]

What did you do ?

[emerso...@gmail.com]

exatamente, vai demorar umas 3 horas se continuar assim

[matheusil...@gmail.com]

que coisa horrivel estou desde 15 h da tarde tentando atualizar ... estou sendo feito de palhaço

[alanbr...@gmail.com]

eu também estou no mesmo horário que você e ate agora nada alem da atualização estar lenta nunca que conclui to desanimando ja

[viniciu...@hotmail.com]

nao esta funcionando aqui, ja chegou em 100% e volta pro 0!! arrumem isso ai

[strike...@gmail.com]

can you help me please 

[Lucas Felipe]

tendo o mesmo erro. ta dificil.

[kanaryam...@hotmail.com]

KLAVYE İLE İLGİLİ PROBLEMLERİM VAR VE MOUSEDA ÇALIŞMIYOR

[sezer...@gmail.com]

güncelleme geldi ama ne klavye nede maus çalışıyor yardımcı olurmsuunuz lütfen

[tana...@gmail.com]

voltou a funcionar, atualizou!

[rafae.emath...@gmail.com]

como? ainda não consegui