We have found that some anti-virus software like K7 Anti-virus have compatibility issues with Tencent Gaming Buddy,
so if you have this problems please disable your anti-virus software and try again
Here only the K7 antivirus software solution is listed.
If other antivirus software also has this problem, please send us feedback.
E.g K7 Antivirus Software
Please follow the steps below
1.Click Antivirus and Antispyware
2.Click System Monitor tab and check Low Leavel of protection
3.Do not choose Browser Protection and Exploit protection in Carnivore