PUBG Mobile downloads 100%, gets stuck at installing and goes to 0% again

[aksha...@gmail.com]

Somebody help me with this issue

I use Tencent Gaming Buddy - Test version, I saw somebody has Beta version

Maybe the latest version will fix the issue but I try to update it, it says I'm on the latest version

I have:

Windows 8.1 64bit

i7 6800k

GTX 1060

Quickheal Antivirus

Logs- https://files.fm/u/7eshwtt7

[aksha...@gmail.com]

Also the Tencent Gaming buddy Diagnostics Results

https://files.fm/u/em39s9xb

[aksha...@gmail.com]

If link doesnt work try this one

https://ufile.io/e7xze

Tencent gaming buddy diagnostics results

[fathi...@gmail.com]

same thing happen to me.

[anthon...@gmail.com]

I also cannot update.  Gets to 100%, installs, says it is 100% downloaded and click continue, then repeats.  

[carbon...@googlemail.com]

Same for me...

[rockz....@gmail.com]

same here … installing 1 year then go back to 0 again .. you guys created this emulator and earn a lot of money but cant optimize this emulator how sad 

[udu...@gmail.com]

same here, dunno to fix it.. trying re-instal the tencet and delete the folder Txgame the result still same

[gtdco...@gmail.com]

I got this frozen too, it download again and again. and, temp folder bigger and bigger. I tried in 3 different pc, try remove game in emulator, try remove TGB and install again. Still nothing work

Maybe waiting for next UI update to fix.

[ycrand...@gmail.com]

i got this shitty problem too, wasted like 10 gigs to data trying to clean and reinstall, BULLSHIT, was excited for the UPDATED! U RUINED IT TENCENT!

[lees...@gmail.com]

I got the same issue

[zaki...@gmail.com]

oh same here dude, we need solutions pls

[akun game]

same. I also experienced the same thing

[anthon...@gmail.com]

Only thing you can do right now (as long as you didn't uninstall PUBG Mobile first) is click the PUBG Mobile shortcut from desktop and it will open the old version to play =/

[ksono...@gmail.com]

anyone know if other emulators work?

[dieplie...@gmail.com]

Me too :(

[achint...@gmail.com]

help pls iam having it too

[oguzhanyu...@gmail.com]

Same here :@ Three times redownload.

[AngelOfTheLord]

I've updated it three times, it's still going on. Fix it soon please.

[duckma...@gmail.com]

Everyone using the emulator seems to be having the same endless loop during install.

[pavan...@gmail.com]

same problem to me the download started again after it reached 100% cant trust these chinese products:(

[pavan...@gmail.com]

simply waste of GBs of data 

[san.de...@gmail.com]

same problem here already 5 times download but shows continue

[vyshak...@gmail.com]

Iam also facing this issue in my PC. Was very excited for the new update and here it happened!!! So sad guys!!
Request your to please update the emulator and fix this issue

[deepu san]

Hi,

We are currently noticing and working on the questions which are cannot upgrade to 0.7 version and download 100% then return to 0%.

This is a big deal and needs more time to fix it, please be patient to wait us fix this.We will post a new notice once we fix this problem.

Apologize for any inconvenience.

Tencent Gaming Buddy Team