Remote Utilities Host 6.10.3.0 Serial Key Crack 2019 [New Version]
Totaly Benoit
I see you are trying to blame windows for the failed "installs" needing restarts, although i expected this, heres the thing no one of your other updates went this badley, all systems were up to date. Please advise.
How do you explain a server that was running the HOST, then had this removed and the viewer installed (i manually logged in to the server and found it, the install date was the date i did the upgrade, so why did the "upgrade" remove the host then install the viewer?)
Remote Utilities Host 6.10.3.0 Serial Key Crack 2019 [New Version]
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I have at least 2 servers (and i believe i will find another later today) that had the HOST removed and viewer installed, i have no idea why the "upgrade" would have done this. It results in "OFFLINE" in the viewer software (as it removed the host so does go offline)
However on removing the viewer then installing the HOST.MSI, i have to then manually restart the remote utilities service otherwise it gets stuck on "logging in".....
After upodating everything, except the host on the client machine, I was able to login to the host machine via the client's viewer just once. Leaving it over night returned to the access denied errors, so I did manage to log into the host, but I'm still being told it's out of date.
Using "Simple update" from the updated viewer, or updating by downloading the MSI, and running install BREAKS older versions of the host at this point. My only solution was a complete uninstall, and reinstall of the latest host software.
If there is a log file then the PC i will see in about 4 hours i bet has the viewer installed, so if you want me to track down any install log i might be able to do that. However it has to be working today as i have a huge server migration to do over the weekend from that PC on the clients LAN. So once i get there it will be fixed.
Conrad Sallian wrote:
If you managed to access the Host from the Viewer and never changed anything in the authorization system in the Host settings ever since, it cannot all of a sudden start showing "Access denied". Access denied here means that you cannot authorize on remote Host, not issues with connectivity (which would explain why you can connect at some time and cannot at a different time).
Please, double check your Host authorization settings (Settings for Host -> Authorization) and make sure that you enter the correct password. Also, make sure that the connection mode you use is allowed on the Host side (in the Modes section/tab).
Unfortunately by the time you wrote that message i was on the way to the client to repair the desktop, it had indeed had VIEWER installed and not HOST, it now has a new host installed and is in use migrating servers.
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Hello, this is my first post. I've sent a support ticket regarding Bitdefender blocking a Remote Desktop program that I use with my clients. This started beginning of Jan 2022 with new definition files I assume. The program is rutserv.exe found in the following Windows location C:\Program Files (x86)\Remote Utilities - Host
Started having same issue. Saw that in the past BitDefender and Remote Host did not get a long. I have not had any problems until a couple of days ago and now it is blocked. Tried to update to new remote utilities and bit defender is block it. Need the remote so going to uninstall bit defender and see how that does.
As a workaround in the meantime, if you trust the application, you can set an exception. Is the file detected by Bitdefender Shield or by Advanced Threat Defense? If it's detected by Bitdefender Shield, simply set an exception for the C:\Program Files (x86)\Remote Utilities - Host folder, then manually restore/reinstall the files, if restoring from quarantine directly to that location does not work.
If the file is detected by Advanced Threat Defense, temporarily turn off Advanced Threat Defense, restart the computer, manually restore/reinstall the files, set an exception for the detected file(s) for the Advanced Threat Defense module, then turn the module back on.
Thank you for your support. Frankly speaking, we have no idea why BitDefender is so extremely hostile towards our software despite the fact that it's no more dangerous than any other similar software.
Instead of just whitelisting our official builds - clean and digitally signed - they keep giving advice on how to add them to exceptions. But that doesn't work for remote access software due to its nature. Unattended remote machines may only be accessible remotely. If antivirus software, such as BitDefender - blocks or removes the remote component from the machine - the machine is no longer accessible. How can the user add the software to exceptions then if it's gone and there's no access to the machine?
I would like to remind you - and any other antivirus software vendor for that matter - that your job is to protect your customers' machines against threats, not to dictate which software they (customers) are allowed to use on their own machines.
However, you are doing exactly that - you decide for your customers what legitimate software they can or cannot use. You perfectly understand that your advice to fix the issue by adding the software to exceptions don't work in this case. This is totally unacceptable and shows the level of respect for your customers (which is clearly very low).
Also having problems with Bitdefender and remote utilities software. Tried the work around the bitdefender gave me and it did not work. Had to uninstall our paid version of bitdefender so that our employees could work from home. I have another trouble ticket to bitdefender but have not gotten any reply. - Bitdefender can reach me at da...@budpalmerauction.com
Been using both BitDefender and Remote Utilities for many years now - despite having listed the RU program as an exception, I have recently completely lost access to a bunch of my clients and their systems when RU updated, resulting in a huge amount of wasted time as I have had to regain remote access to these systems.
You would never do this to Teamviewer, Anydesk, Splashtop or whatever other remote control software... software that I might add I and my customers recieve multiple calls a week from scammers trying to get us to install. I have never once had anybody attempting to scam myself or my clients using Remote Utilities.
Installed paid version of BitDefender a couple weeks back and now Remote Utilities won't work. Tried updating Remote Utilities to current version but the install fails. The proposed work around for installing fails due to folder permission issues. Its rather a huge mess now. Will need to uninstall everything and only use programs that are compatible with Remote Utilities.
Blocking has been lifted for now and the certificate whitelisted. This occured due to a specific setup that Remote Utilities is using, which is different from Team Viewer, for example. As there are certain standards of compliance when it comes to security, if changes in the software are not made by the Remote Utilities developers, blocking may resume in the future.
To avoid further blocking, the recommendation for Remote Utilities is to update their software so that it is visible and clear whenever a remote is in progress and to eliminate the possibility of being able to completely hide the UI / tray. So it's really up to them.
"To avoid further blocking, the recommendation for Remote Utilities is to update their software so that it is visible and clear whenever a remote is in progress and to eliminate the possibility of being able to completely hide the UI / tray. So it's really up to them."
I don't care what you want to declare suspicious, in fact I like that you flag remote control programs as suspicious... I would ideally like to see every single one of them blocked unless I authorise it. What I don't like is that you did this to Remote Utilities after I whitelisted it. If I do not wish for a notice to be shown on machines I remote control then that's up to me, not you.
Your role is not to tell me what I can and can't install. It's not to tell vendors I buy from to change their feature set. When I tell BitDefender "I approve of this software" it means I want it installed.
When I do my due diligence and decide to trust a piece of software, I expect my security software to listen to me when I tell it that it's trusted and allow it to perform whatever actions it needs. If you can't manage that I will need to find a new security solution... which is a damn shame because othewise I'm quite happy with your product.
I believe there has been a misunderstanding here. We are not suggesting not to install the software, the recommendation is intended for the software creators. We flag remote control programs as suspicious, if a vulnerability is found. Our job is to ensure the highest standards of protection available. If we identify a weakness that can be exploited, we are going to shut that door.
The assessment is based on facts and what the industry has experienced so far. Similar files, an older version of the Remote Utilities software was used in the BalkanRAT attack back in 2019. The tool was used to gain remote access to computers. The kit drops and uses "rfusclient.exe" and "rutserv.exe" to give the attacker remote access.
There's no misunderstanding, you're telling the software creators to change their software in ways that would be a major annoyance to the people who use it legitimately or otherwise you may block it again. The free versions of the software already have these restrictions, I pay for the professional edition because I use it professionally and have zero interest in those changes.
By all means shut down whatever you like, but when I whitelist software, I really don't care what you think about it. I'm telling your software that I put it there, know what it does, and approve of its actions... so leave it alone. My job is to manage systems professionally, if I opt to install something that's my call. Not yours.
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