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Floriana Grundy
I recently got an email from my Internet Service Provider alerting me that my unlimited internet usage was soon going to be capped at 200 GB per month. Laughable, especially for a family like ours where the vast majority of our TV consumption comes from Netflix, which I assume generates the bulk of our data usage.
Instead of limiting our daily use of Netflix, I figured that I should probably look into reducing the data used by the app. With finer controls over the streaming quality, we should be able to significantly reduce our data usage without limiting our time watching Netflix.
By default, Netflix will adjust the quality of your stream based on your internet connection, so of course, the higher the quality, the higher the data use. When this default is set, it is hard to estimate how much data Netflix actually uses.
However, when switching from the default auto adjustment to one of the three tiers of streaming quality Netflix offers, we are able to get a better idea of how much data one might use per hour of streaming:
Assuming you have a decent internet connection and that Netflix delivers HD quality streaming to your device at the rate of 3 GB of data per hour, the savings in data usage can be gigantic simply by switching to SD quality.
Note that this average data usage applies regardless of the device used to stream. Whether you are streaming on your iPhone, Mac, Apple TV, or any other device, the average usage quoted above will apply.
2) If there are several profiles set under your account (i.e., profiles for your kids), choose the profile for which you want to adjust playback settings. This is important because playback settings are set at the profile level, meaning you can have one profile stream in HD while you have other ones streaming in SD.
Now if you want to reduce cellular data usage on Netflix without adjusting overall playback settings, you can do so directly from the mobile device used to stream Netflix, which in most cases is going to be your iPhone.
4) After customizing the above setting, tap Video Quality under the Downloads heading and select Standard instead of Higher. This will use less data and storage for offline videos. Alternatively, you can turn on the Wi-Fi Only switch under the Downloads heading to restrict downloads over cellular connection.
My wife's iPhone 4s has 11.1GB of "documents & data" that is Messages (saved). How the heck do we get rid of those so she can free up needed space on her iPhone? Deleting the message threads doesn't affect it when we sync.... AARGH
Thanks, but... I'm at a loss. Been trying to make head or tails out of this "Documents & Data" for a couple of weeks now, since I found it chewing up 29gb out of my 64gb phone. I'm pretty sure I know the solution -- factory reset, reload apps, etc., but am still hopeful there's a less painful way to correct this. Searching the Apple forums and Google, it seems no one has really found a good answer, however.
After plugging my 64gb iPhone 6s in and bringing iTunes up about a couple of weeks ago, I noticed with a bit of alarm that this "Documents & Data" category was chewing up a little over 29gb (!!!) of space. So, I went through, deleted a few apps, cleared out some old messages and some old voicemails, etc..
Unplugged the phone, restarted, plugged the phone back in. Now, iTunes was reporting that Documents & Data were taking up 19gb of space. Quite an improvement, but that's still a pretty good chunk... So, figured I'd back up and delete my old photos (about 1gb worth) off the phone. Tracked down and found another small app I could delete. Restarted and plugged the phone back in. iTunes fires back up, and now reports Documents & Data are taking up 26gb (!!!???). This made no sense to me whatsoever as I didn't open any apps or install anything, but that's where it still stands today -- still around 26gb.
This included native iOS apps like Photos & Camera, Music, Messages, etc. I know that's not 100% accurate, but I would think it should at least be in the ballpark. iTunes, for comparison, reports this:
I don't know. I'll give it until this weekend to see if I can figure anything out... if I don't by then, I'll just get the wipe and reload over and done with. If I do have an epiphany, I'll be sure to post here what I figure out.
Example: you take 500 photos on your iphone. you want to delete them off the phone but keep them on icloud. you cant. they have to stay on your phone. So in theory, you could run out of space for photos.. you are forced to move them to Google and off icloud.
I was having this issue and it was driving me nuts because I already have such little amount of space! I followed the advice of someone on here (I can't remember which forum it was) and went to: Settings > General > Usage and I could see immediately that my Messages was taking up all the space in "Documents and Data" category. It was showing 6gb of messages (saved) so I went and deleted each message one by one (ridiculous that there isn't an option to delete all messages at same time or at least multiples without having to hit each one individually!) but I made sure to back them up first on this software I have called iExplorer (I think I paid $29 for it but can't remember as I got it so long ago but really never used it until now). Then I synced my phone on itunes and it worked! I can't believe how long I've been trying to fix this stupid issue and I finally got rid of that huge 6.60gb of space under Documents and Data! I regret ever upgrading to ios7 as I never had problems before until I upgraded but I was forced to as most apps required the upgrade.
The Deep Clean runs but when you click the "Clean" button it does nothing. I make software for a living, so invested a lot of time troubleshooting in all the ways I could think of with no results. If I'd taken the time to read the reviews, I would have seen that this happens a lot and not wasted $20.
In the end, I lost a day of data from my phone as I slowly realized all that was missing. Thankfully I create multiple backups within and outside of iTunes for my most important files and data. The worst part is that the software did nothing to remove the 4G of "other" and I am still searching for alternatives. DiskAid has worked well for me in the past, but you really need to be an advanced user and know what you're doing. It's very easy to inadvertenly create new problems. I do, however, recommend it strongly for backups beyond iTunes and iCloud. I have it connected to every mobile device in my home.
Setting => Storage & iCloud Usage => Manage Storage => Click on the apps to check how much storage they are taking on the Documents & Data => Delete the apps that are taking bigger storage space in the documents and data. If you cannot delete the apps you will at least know what is causing the issue.
But what about a game? I play Marvel Avengers Alliance which is a 64Mb app but the Documents and Data are now at 6.2Gb. Every time the game runs or crashes it seems to just add up. The only option seems to be to delete the app and reinstall it, but if I do that what happens to the progress I've made on the game? Has anyone ever done this before? I've been waiting for days for Playdom to get back to me on this, but I thought I would write here and see if anyone has any ideas. Same thing with me - never had this problem until I updated my iOS to 7.
A friends iPhone 4S was saying over 10GB of documents and data. It was running very slow as it said it was full and was also deleting things itself. I backed it up to my Mac and did a restore to factory settings and then did a reinstall- but was still showing 10GB over documents and data.
I then read about deleting apps and then reloading them. He only had 2! Facebook was one of them. I deleted it and then reinstalled it and that did it. 10GB of documents and data gone just by deleting the Facebook app and reinstalling it. The iPhone now runs as fast as when he bought it.
I feel like iTunes is giving you the wrong information. You know It sometimes shows me the wrong storage space taken and then after a while it shows me the correct one (like when I try to sync files to my phone). It is impossible to see same result after deleting some apps and message and so on. so try syncing something and you might be able to see the correct info. If the problem still exists, your only option is; to backup your phone and do a factory reset.
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