Telecoms subscribers seek BTRC role

[Moderator: ICT of Bangladesh Yahoo Group]

Telecoms subscribers at a workshop yesterday sought proper role of
the Bangladesh Telecom Regulatory Commission (BRTC) to safeguard
their interest.

Although there have been tremendous developments in the
telecommunication, the consumers, at large, are not sufficiently
aware of their rights which consequently deprives them of required
facilities, they alleged.


They were addressing the inaugural function of a three-day training
workshop titled 'Consumer Awareness Building Telecommuni-cation and
ICT Services' jointly organised by BTRC and United Nations
Development Programme (UNDP) in co-operation with International
Telecommunication Union (ITU) at Brac Inn at Mahakhali in Dhaka.


Citing different examples of violation of subscribers' rights in the
country, they said the functions of the regulator can be effectively
executed if it obtains the market feedback.

Chairman of BTRC Muhammad Omar Farooq called upon telecoms operators
to spend a portion of their profit on the benefit of telecom
subscribers.


Bangladesh is a market with lots of potential and every operator is
doing good business here, Farooq said while inaugurating the workshop.


Fazlur Rahman, director co-ordination of Telekom Malaysia
International Bangladesh (TMIB), the service operator of AKTEL, said
competition is vibrant in Bangladesh's telecommunication industry and
consumers have started dominating the market.


The role of operators towards consumer satisfaction has attained a
new dimension, he added.


AMM Reza-e-Rabbi, vice-chairman of BTRC, presided over the inaugural
session.



Taken from: http://www.thedailystar.net/2005/08/10/d50810050354.htm