no sound on outbound calls

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Scullers Grotto

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Mar 2, 2012, 7:30:44 PM3/2/12
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I have no sound on outbound calls. I can't hear the person at the other end at all and they hear garbled voice..

All incoming calls are excellent. I've also configured x-lite and this works for both incoming and outbound calls.. 

I enabled debug and found that when I make an outbound call it logs an Bad RTP pt. 

--end msg--
 11:12:03.339 strm0x100893b4  Bad RTP pt 109 (expecting 9)
 11:12:03.370 strm0x100893b4  Bad RTP pt 109 (expecting 9)
 11:12:03.394 strm0x100893b4  Bad RTP pt 109 (expecting 9)
 11:12:03.434 strm0x100893b4  Bad RTP pt 109 (expecting 9)
 11:12:03.439   pjsua_core.c  RX 730 bytes Request msg BYE/cseq=16281 (rdata0x103a22a28) from UDP 192.168.178.1:5060:
BYE sip:6...@192.168.178.21:50051;ob SIP/2.0
Via: SIP/2.0/UDP 192.168.178.1:5060;branch=z9hG4bKA4B5B1E8EC8269A2
From: <sip:006140...@192.168.178.1>;tag=36A4321D99F055AD
To: "Russell" <sip:6...@192.168.178.1>;tag=h1oiDH3VptU8lWkh0m8jvtnylGBz09a.
Call-ID: fifv256nP20mdw2XcSjqYFp1p9pK8z1y
CSeq: 16281 BYE
X-RTP-Stat: CS=0;PS=248;ES=378;OS=19760;SP=0/0;SO=0;QS=-;PR=564;ER=567;OR=90240;CR=0;SR=0;QR=-;PL=1,0;BL=1;LS=1;RB=0/0;SB=-/-;EN=iLBC-30,G722;DE=G722;JI=34,47;DL=0,0,0;IP=192.168.178.1:7086,192.168.178.21:58546
Reason: Q.850; cause=16
Max-


Any thoughts about what's going on and how to fix?

Cheers Sculler

Scullers Grotto

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Mar 2, 2012, 7:43:10 PM3/2/12
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I should probably add that the router is a Fritz!box 7390 - Firmware-Version 84.05.06

Contrary to another recent post I can confirm that the router supports the following VoIP codecs: G.711, G.726-32, G.726-40, G.726-24 G.711a and G.711u G.729, G.722, ILBC clear mode

Konstantin Käfer

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Oct 22, 2013, 7:09:29 AM10/22/13
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I'm getting the same behavior with a Fritz!box 7390. Incoming calls work perfectly, but outgoing calls are heavily distorted or don't have any sound at all. The log ist at https://gist.github.com/kkaefer/88de28b66933a5a620c4. (**610 is an internal number, but I get the same results with an external number). I'm using the App Store version 1.0.4 of Telephone.app

Konstantin
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