charges for outbound calls

[Romain]

Hi,

I could not find this info on the main site so I am asking the
group...

I want to connect 2 parties A and B -> A and B can be anywhere in the
world.

I am thinking of the following flow:
- collect number from A via UI
- call B
- say "transfering" on the line
- transfer B to A

So questions are:
- does it sound like the right way to do this (ie connecting 2 parties
anywhere in the world) ?
- what kind of charges will be incurred ?
- can I charge back some cost to A via teleku ?

Thanks in advance.

Cheers,

Romain.

[Chris Matthieu]

Hi Romain,

Your flow is correct.  Check out extension #12 (http://teleku.com/extensions/12):

Call A posts to your web server and you response with the following XML/JSON to transfer the call:

<?xml version="1.0" encoding="UTF-8"?>
<phoneml>                    
  <speak>Thanks for calling Acme Labs.</speak>
  <transfer>480-555-1212</transfer>
</phoneml>

We can connect callers anywhere in the world on both phone numbers and SIP numbers.  We can even receive inbound Skype calls and transfer them anywhere.  U.S. calls are $.03 per minute.  International call pricing depends on the country we are transferring the call to. 

Let us know if you have any other questions or need assistance with your app!

Cheers,
Chris
 

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[Romain]

Thanks for your response.

- where can I find the international rates ?
- what about charging the costs back to the user ? is that possible at
all ?

Cheers,

Romain.

On Mar 30, 6:06 pm, Chris Matthieu <christophermatth...@gmail.com>
wrote:

> Hi Romain,
>
> Your flow is correct.  Check out extension #12 (http://teleku.com/extensions/12):
>
> Call A posts to your web server and you response with the following XML/JSON
> to transfer the call:
>
> <?xml version="1.0" encoding="UTF-8"?>
> <phoneml>
>   <speak>Thanks for calling Acme Labs.</speak>
>   <transfer>480-555-1212</transfer>
> </phoneml>
>
> We can connect callers anywhere in the world on both phone numbers and SIP
> numbers.  We can even receive inbound Skype calls and transfer them
> anywhere.  U.S. calls are $.03 per minute.  International call pricing
> depends on the country we are transferring the call to.
>
> Let us know if you have any other questions or need assistance with your
> app!
>
> Cheers,
> Chris
>

[Chris Matthieu]

Our current international partner, Voxeo, charges a setup fee of $775 USD to turn on international and a deposit of $5k required (they bill against that deposit).  After that the international calling rates can be found on this link:

http://evolution.voxeo.com/worldwide/rates/us_outbound.jsp

In regards to charge backs, you would need to build that into your system. 

Regards,
Chris

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