To assist in the manual labor and support associated with the computer/docking station refresh project. These staff would be performing the day-to-day work of imaging, replacing the computers and migrating the data. The process by which this is performed will be provided by the agency. These staff will be part of a team which include an agency subject matter expert, and a project manager to coordinate and lead the work. Windows 11 technical support experience would be helpful but is not required.
Computer hardware, peripherals and troubleshooting
Desktop / Technical Support
Computer imaging, replacement and data migration
Hardware/software installation, maintenance and upgrades
Windows Operating Systems
MS Office Suite
Application and hardware support
IT troubleshooting and information security
Customer service and effective communication
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Thanks & Regards
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