WhatsApp user initiated calls to business numbers
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Yasin KAPLAN
Sep 23, 2025, 9:40:17 AMSep 23
to KaplanSoft TekSIP
WhatsApp can now forward WhatsApp user calls made to WhatsApp business phone numbers to a SIP server. The SIP server must support the SIP TLS transport protocol, SDES media encryption, and the Opus codec.
TekSIP provides the necessary protocol compatibility to forward calls from WhatsApp users to your existing SIP-based systems. Using the SIP-TLS transport protocol, incoming calls are converted to UDP and TCP transport protocols, while SDES-encrypted media streams are converted to unencrypted RTP streams. The Opus codec can also be converted to G.711 A-Law or G.711 U-Law.
TekSIP provides the necessary protocol compatibility to forward calls from WhatsApp users to your existing SIP-based systems. Using the SIP-TLS transport protocol, incoming calls are converted to UDP and TCP transport protocols, while SDES-encrypted media streams are converted to unencrypted RTP streams. The Opus codec can also be converted to G.711 A-Law or G.711 U-Law.
Yasin KAPLAN
Sep 25, 2025, 4:33:23 AMSep 25
to KaplanSoft TekSIP
Yasin KAPLAN
Sep 25, 2025, 12:01:01 PMSep 25
to KaplanSoft TekSIP
Please see https://www.kaplansoft.com/teksip/WA-TekSIP-IPPBX.pdf for the application details.
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