cause of "Authentication failed, no such user"?

[Pierre gaudillere]

Hi,

I a have a tekradius server running at a client's place. Its main use is to authenticate windows PCs on a network with login/password stored in tekradius.

after some "unkown manipulation" in the tekradius Manager,  the PCs suddenly can't log to the network. In the log I see the  "Authentication failed, no such user", but I can see on a screen capture they sent me that the user still exists. 

I am about to restore a backup, but I'd like to know what happened? What can cause this message?

[Yasin KAPLAN]

Hi,

You may have changed authentication query or the authentication key attribute in TekRADIUS settings. Which version do you currently use?

Best regards,

Yasin KAPLAN

[Pierre gaudillere]

I am using version 5.5.5.1.

I can find the authentication query in the database tab, but not the authentication key attribute, where is it?

best regards,

Pierre

[Yasin KAPLAN]

Authentication key attribute is deprecated. Please enable Use Def. Authentication Query option.

[Pierre gaudillere]

OK I will try that

thanks for your quick support!

[Yasin KAPLAN]

You are welcome