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Inacayal Tanoesoedibjo

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Aug 2, 2024, 7:10:16 AM8/2/24
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I use an HDMI switch with an SPDIF optical audio extractor to get the audio from the HDMI to my old surround amp which handles DD and DTS (not HD). This works well in surround sound with everything except for Netflix on Roku where I get 2.0 sound. The setup even gets DD surround with Netflix on a Fire Stick 2nd gen.

If your TV or A/V receiver isn't capable of playing Dolby Digital+ audio formats (as detected by the 'Auto' settings in Settings>Audio>Audio mode, you would only receive Stereo audio from the Netflix channel.

Plex is doing the transcoding, not the Roku. For what you are seeing, check to see of any of the audio processing functions are enabled. You can only access them when something is playing. Press the * button while the video is playing and look for any sound function and make sure it's turned off. It might be labeled volume leveling, or something different. But any audio processing must be turned off or you only get stereo sound.

Volume Leveling is turned off. The only other relevant setting I can see is Roku's main Audio Setting where I have tried all the options and none of them give surround sound with Netflix. Volume Leveling doesn't seem to stop surround sound on Plex.

On further investigation, it seems that if you set Volume Leveling before starting the video, then it does indeed set the sound to stereo. If you set Volume Leveling after starting the video it doesn't set the sound to stereo, however it doesn't seem to do any volume leveling either (until the video is restarted).

If I play a DTS movie via Plex, and the Roku setting it set to DD then it comes through as DD. If the Roku setting is set to either DD or DD & DTS then not surprisingly it comes through as DTS. So something is able to convert from DTS to DD, presumably the Roku since it is the Roku setting that determines the output format. I would have thought that same transcoder would convert from DD+ to DD if the Roku Audio setting is DD.

Seems like we have a similar setup. I never found a solution. Netflix has never worked for me in DD5.1 on Roku. I just use Netflix on my Firestick instead which does do DD5.1. However the Roku is much better when streaming movies from Windows via Plex and gets DD5.1, DTS5.1 and lip-sync much better.

I'm hoping someone can help. I have a Sony TV hooked up to a Marantz AVR using ARC. It works fine for TV and you can hear sound when moving around the menu screen. When streaming the movies however there's no sound. I've noticed on Netflix that if I pause the play back and change the sound to Stero instead of Dolby 5.1 the sound then plays. This only started happening recently and I'm not sure what changed.

StereoNET (Australia) is part of an international network of publications owned wholly by Sound Media Group (Australia). Our publication is supported by its audience. By clicking links on our site, we may earn affiliate commission, but our editorial remains entirely independent and unbiased.

I spent the last week before the holidays on recovery from a wisdom tooth extraction - maybe fortuitous given *gestures everything going in the world* - but a pleasant, almost forced relaxation after a whirlwind of a year.

Not only did it start to give a name to sounds that we had essentially married into our subconscious over the years, but the more I dived into it the more I learned that it was an actual branch of marketing - complete with strategies, agencies, and opportunities for brands.

Like anything in marketing, it seems simple from the outset but naturally complex in the actual process - Brian Ono created almost 84 different tunes for the iconic Windows 95 logo, quite a task for something that was *checks notes* about three seconds long.

When I first wrote about jingles last July, I became fascinated by the science behind why certain songs get stuck in our heads more than others and came up with a short framework to distinguish famous jingles from forgotten ones: MES.

Because of this, sonic branding needs more than just a catchy sound to capture hearts and minds - it needs to rely on the other two parts of MES very heavily: emotional connection and exposure.

Smart speakers are another exciting opportunity - imagining that you could turn on lightbulbs, microwaves, and thermostats with an Alexa gives essential household appliances suddenly the same sonic wield as an Apple. Any home appliance company can now think through whether they want a different identity with the functioning device. Checking the weather or a sports score could also come with its own sonic introduction - the equivalent of the NBC chimes for basic information.

One of the biggest changes for audio and day-to-day brand and product experience will happen in the mobility sector. With the gradual disappearance of the combustion engine, we're re-inventing the sound of mobility all together. The best of both worlds would be to focus on safety whilst keeping it ownable for your brand. But how do you do that? I bet there are a few Research and Development people at Harley Davidson HQ already pondering over that.

Sure, this is still likely not an immediate priority for most brands, and the easiest shortcut may be to tack on an identifiable sound at the end of a youtube video. But sonic branding is still a growing concept in the marketing world, and there is still lots of time to be early in adopting any part of a sonic identity: a logo, a simple transaction sound, or more. Agencies like Massive Music are among many agencies now curious about sound.

Sonic logos were common in the realm of international shortwave broadcasts. Each station had its own Interval Signal, which was repeated over and over during breaks in actual broadcasts, or during the few minutes before a scheduled broadcast started. Tuning on shortwave was tricky, and you sometimes needed to try a different frequency when the atmosphere was being unfriendly to your usual frequency. Hearing the Interval Signal for Havana or BBC told you instantly that you were there, ready for the start of real programs.

The days were mostly blurry, lost in a sea of new yogurt brands and a tantalizing rotation of painkillers, but I did what most people do when they\u2019re physically comatose: end up watching a lot of streaming.

TUDUM is Netflix\u2019s in-house name for the \u201Cstartup\u201D sound when the logo appears on the screen. As a fun tribute, Netflix apparently held a global fan event called \u201CTUDUM,\u201D all about unleashing new trainers and announcements.

One of my favorite definitions of sonic branding comes from an Adweek piece from way back in 2013 around the concept: the process of \u201Cdistilling a multimillion-dollar brand into a few seconds of sound\u201D. Typically, the outcome of sonic branding is a good sound or short jingle that can imprint a brand into your head - a \u201Csonic logo,\u201D if you will.

Think about every time you\u2019ve started or rebooted a computer in your life. You\u2019ve probably heard one of many unique chimes from Microsoft (Shout out, Windows 95, and Windows XP) or Apple (I\u2019m an Apple fanboy, but none of them are that great, let\u2019s honest) that distinguishes their computer from others. Every time you sit down to watch a show, start a game or hear a ring tone on the phone, you hear some product of sonic branding.

First, it\u2019s not uncommon for humans to be extremely sensitive to sound. Some of our first cerebral connections are made with objects and sounds - birds chirping, cars driving on the road, parents yelling, and more. Our fight and flight uses sound triggers constantly. The sensitivity is even apparent in science: it only takes around 0.146 seconds for human beings to react to sound.

The amount of memory you need to store a song is very different from the simple inhalation of sound. With songs that get stuck in your head, they tend to have very familiar melodic contours, simple lyrics, and a short length - generally 15 or 30 seconds. This is common with many of history\u2019s best jingles.

Sonic logos or sounds also need to get stuck in your head to the amount where you recognize them - but because they\u2019re so short, they\u2019re essentially competing with every other sound you hear.

You might not talk to someone while they\u2019re listening to a jingle - but you\u2019ll certainly talk to them while they\u2019re starting up a computer or buzzing up their fourth straight hour of Netflix.

Sonic logos are usually short enough to exist in your echoic memory - a subset of memory that relates to remembering sounds. Echoic memory is usually fairly automatic - if you talk to someone and understand them, it\u2019s because your echoic memory has retained your understanding of words over time.

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