Vc_redist.x64 Installation Error

[Inacayal Tanoesoedibjo]

Iam trying to install Wireshark 3.6.4 on a Windows 10 machine (current on updates). The error I get says ""The Visual c++ Redistributable installer failed with error 113. Please make sure you have KB2999226 or KB3118401 installed. Unable to continue installation" Those KBs are not valid for Windows 10. I rebooted my machine. I reinstalled the Visual C++ Redistributable 2015-2022 and still get the same error. The older version of Wireshark (3.4.14) installs fine. Anyone have a clue?

Adding to this, I can extract the vcredist_x64 installer from the Wireshark install files when the install fails and run it manually without issue. Also note I had uninstalled all VS2015 versions of vcredist and had rebooted.

(((((This is due to a slightly different problem. We switched to Visual Studio 2022 for the 3.6.4 build, and unfortunately I missed backporting a change which is required to support that. I'm working on the 3.6.5 release, which should be out in a bit.

Vcredist_x64.exe is a software file component of Microsoft Visual C developed by Microsoft. It is a legitimate program, usually known as Microsoft Visual C++ x64 Redistributable Setup. Put simply, vcredist_x64.exe is the file responsible for running Microsoft Visual C++ in the Visual Studio.

The redistributable Visual C++ packages help several other Microsoft Visual applications to function properly. This happens when a user installs the respective packages separately from the applications. Visual C++ allows several applications in the PC to use the same visual package without installing it again.

Note

If your PC is running into errors and appears to be suspiciously slow, it needs maintenance. Download the Outbyte PC Repair tool for Windows to help you resolve common computer performance issues.

Its occurrence means that the version of Microsoft Visual C++ on your PC is corrupted, missing, or outdated. When this happens, you will also encounter errors with the apps that rely on Microsoft Visual C++. For example, your Origin Thin setup will probably encounter an error or fail to load due to the missing vcredist-x64-exe. You will also have problems running Outlook, Skype, and online games that call upon the Visual C++ package.

Your hard drive often fills up from time to time, and when that happens, Windows runs slower. Disk Cleanup tool can help you get rid of temporary files that Windows no longer needs and are just using up space.

Some tools, installations, or malware may damage or impersonate Windows system files. According to users who have experienced this problem, SFC examines any activity log, stored in the Windows folder as \Logs\CBS\CBS.log. This will fix the credist_x64.exe error

The Microsoft System Configuration Utility can help resolve problems that occur when Windows starts up. It can allow you to disable services and startup programs to eliminate the possible causes or errors. To run the command msconfig:

Ensure that your PC has essential Windows updates installed automatically. You may need to change settings on the Windows Update Client (wuauclt) to be certain. To run the wuauclt /ShowWindowsUpdate command, follow these instructions:

I have the same problem. I installed both Visual Studio Enterprise 2019 and build tool

2019. However, still not working. Try to install vc_redist.x64.exe, and got newer version already installed.

Therefor I still could not start the HDFView, Do you need anything other than unpack the HDFViewApp-3.1.2-win10_64-vs16.zip and install the visual studio?

Note that the batch file must be adjacent to the HDFView.exe file. The batch file will look for the exe in the same folder. Of course, if you want to just click the icon, then the path to the dlls must be added to the PATH environment variable.

Hello, I am having the same problem however for some reason the solution did not work (or I am doing it wrong). When I try I get an error that says it cannot find the exe file, even though it is in the same folder, and it asks if I types it in wrong. Could anyone possibly help with this?

The PATH issue is because the Oracle jpackager does not consider the need for other dlls (runtime component). The batch file (will be included in new versions) prepends the dll location. Copying the dlls next to the HDFView.exe uses the default search path, which searches the executable dir first.

We are looking into migrating most of our apps to containers, osticket being one of them.

I am in the midst of testing ,and after a long week of trial and error I am now close to finishing.

There is one last issue though that I haven't been able to solve on my own.

After pressing the install now button and the popup appears, approximately 90 seconds later it times out

with error 500.

Things I have tried:

increasing php execution time to 300

increasing iis execution time to 300

doubling VM resources

using local mysql installation instead of mysql hosted on separate container

swapping out php versions and trying different osticket versions as well.

KevinTheJedi Well thats the issue. So far the dozens of errors that I have encountered I was able to fix by looking at logs. But for this, there's nothing I can find. IIS's logs are terse and unhelpful (included in the original post), php is not logging any error for this particular error, and mysql is not loggin anything either. Even viewer on the container does not contain any errors relevant either. I'm completely stuck because of this, but I thought I might be missing something simple, that you might know through sheer experience. Do you then perhaps know of a way to force IIS to provide more detailed errors and not just the generic "500 - Internal server error.

There is a problem with the resource you are looking for, and it cannot be displayed." page? Or do you know someone who has managed to containerize osticket on windows container, and perhaps still has the dockerfile? Anything could help me at this point. Thanks again

KevinTheJedi Update: I tried making this configuration change, but no extra errors have been logged.really the only log I have of the error is the very brief one from the IIS logs, every other component (php, mysql, OS) are not producing any errors whatsoever. The mysql database even gets populated with 71 tables after the fact, so I know its not that. I assume it is an IIS related issue, just not sure what. I will swap it for apache and see how that goes. I prefer apache over it anyway. Will keep this thread updated in case it might help someone at some point. Thanks again!

Also the official instructions in the documentation and the video are not usable anymore, because the web platform installer was discontinued by Microsoft.

Since some time additional steps are required to get PHP and osTicket running on Windows.

8 Completing the basic installation:

7.1) Open web browser and navigate to http:\localhost\osTicket, then follow the installer.

7.2) If another language is needed, download the ".Phar" file and copy it to "C:\inetpub\wwroot\osTicket\include\i18n".

7.3) Then select the language in the "dropdown menu", so that the texts are also stored in the correct language in the DB (If this happens after the installation, the texts must be translated manually)

Tinnitus from what I can tell I did all of the steps that you listed, which are relveant for my environment. I will attempt KevinTheJedi's sugestion to turn on error displaying in php. If this does not work, I will assume its IIS's fault and will try to replace IIS with apache to see if that fixes it. Thanks!

Disclaimer:

The German version referenced above is not associated/affiliated with core osTicket in any way, shape, or form. It is a modded version that we do not support. Also, @Tinnitus is not a part of osTicket team in any way; just a community member.

Hello,

what else you can try is to use PHP in the NTS version.

If you use plug-ins or language packs, then install the system without.

My information is that e.g. the German language pack (the original one) in the latest version also generates an error during installation.

UPDATE: so, randomly... during one of my tests I actually managed to successfully install the app.The one thing that was different during the successful run was the IIS's web.config file, which included 2 additional lines:

for debugging purposes. After adding these 2 lines I reset IIS, the container, reset the database and tried the install, and it actually worked lmao. Anyway it's inconclusive because I am not able to repeat this result on subsequent runs (with the same exact configuration). I think IIS is just being dumb, and I will swap it out for apache. Will return with the results then.

I have no issues with LabVIEW 32-bit installation. When I try to open LabVIEW 64-bit, I see this issue. I have looked for common items to trouble-shoot and even did a uninstall and reinstall but this issue persists. Any thoughts on what I can try?

As the program name in your error box said, it is nierserver.exe. Not exactly sure but this is probably the NI Error Reporting engine that starts up automatically when you login and such background tasks are often running in the same bitness than the OS on which they are getting installed. It doesn't really matter for the bitness of LabVIEW, since a LabVIEW process is communicating with this engine only through interprocess communication, so both 32-bit and 64-bit LabVIEW can use the same Error Reporting engine (and LabWindows/CVI and whatever other NI software may want to make use of that feature).

That the according installer doesn't install the Visual C Runtime library (properly) is a bug but a weird one, because it obviously doesn't happen for most users, otherwise this forum would be full of such reports.

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