Phones solutions

[Matthew Rae]

Kia ora,

We are currently evaluating alternatives to Microsoft Teams Phone in favour of a more stable solution. At this stage, we are considering platforms such as 3CX and 8x8.
I would be interested to hear if anyone has experience using either of these systems, and if so, any feedback or insights you could share.

Ngā mihi nui

[Pete Mundy]

One of my schools had a complete debacle of a Teams install and they ended up abandoning it entirely and moving to hero.co.for PBX service using Grandstream phones. The solution was quoted & installed by local (Nelson) firm NelTech.

The school is very happy with the final outcome :)

Pete

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[Simon Wright]

We are with fastcom. Managed 3CX with Yealink phones and some softphones (3cx app). Works great, no issues.

Simon

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[d.keen...@gc.ac.nz]

I'll second Pete on hero.co.nz , they've worked very well with our internal FreePBX system (a virtual on proxmox) as our SIP trunk provider.

Regards,

David Keenleyside, BSc CS & IS, CTech

ITP Associate

EFF Member

ICT Technician

Glenfield College

PO Box 40176 (Kaipatiki Rd)

Glenfield, Auckland City 0629

Ph:       +64 9 444 9066 ext 677

DDI: +64 9 441 9779

Email:    d.keen...@gc.ac.nz

https://itp.nz/CTech/NZ160799

https://www.linkedin.com/in/david-keenleyside-626871/

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[SteveC]

I've got four very old but perfectly serviceable Cisco SIP phones. Very good quality. I've run them on 3Cx and Asterisk systems in the past.

Anyone like them before I send them to the recyclers? 

Steve

[Pete Mundy]

Heya Steve

I'll take one - happy to pay postage. I recently set one up at my neighbours house so that their kids and my daughter could call each other just like in the olden days :) I set them up with a free Hero 028 number each and created a 1-button push-dial (they're all <10 years old so lets make it easy). Then I set a toll bar on the lines so they can't incur any charges.

It's been running for a few months now with no problems or any cost :)

I'll shoot you a note off-list.

Pete

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[Matt Bates]

I have found 3CX to be the most reliable off the shelf product. It is also a price competitive platform once you start looking through alternatives, despite the recent licensing changes. All VOIP solutions do rely on a capable network and a decent SIP Trunk provider though. I have delivered a few different phone systems from 3CX, to Teams and Grandstream and prefer working with 3CX. 

Disclaimer I am from Cyclone and are involved in their managed VOIP solution. Happy to answer questions in the group or privately though.