RE: [techies-for-schools] Digest for techies-for-schools@googlegroups.com - 2 updates in 1 topic

[Zahara Cookson]

Kia ora Stephen,

Is your school on starlink? If so, the N4L mail relay will not work.
I haven’t used the Office 365 SMTP on the copiers myself, but I have tried using the regular gmail smtp server on Ricoh copiers – using an App Password, and found that it wouldn’t accept the app password due to it having spaces in it. I got around this by using Gmail Bulk SMTP relay. Might pay to check if there are any spaces in your 365 SMTP server password, or reach out to your printer provider for assistance 😊

Nga mihi,

 

Zahara Cookson | Systems Engineer (Level 2)
New Era Technology | ph: 0800 438 428 | www.neweratech.com    

From: techies-f...@googlegroups.com <techies-f...@googlegroups.com>
Sent: Wednesday, 19 November 2025 11:51 am
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Subject: [techies-for-schools] Digest for techies-f...@googlegroups.com - 2 updates in 1 topic

 

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·      Office365 and Scan To Email - 2 Updates

Office365 and Scan To Email

Stephen Caustick <step...@hastingsboys.school.nz>: Nov 18 09:27PM Kia ora Koutou   We have moved our email to Office365 went smoothly expect we have lost scan to email. Most of our printers are Ricoh and we have a combination of n4l.relay and smtp2go. Why we have this combination from our supplier is another question. Using smtp.office365.com is also not working.   Has anyone come across this? Is an Office 365 SMTP Relay the answer?     Nga mihi     Stephen Caustick   IT Technician   Hastings Boys' High School<http://www.hastingsboys.school.nz/>   (06) 8730365 ex 847   step...@hastingsboys.school.nz<mailto:stephenc@hastingsboys.school.nz>     [cid:4a5bb1fe-2307-4680-bc30-fded1b6bf24d]

Dave Diprose <ddiwe...@gmail.com>: Nov 18 01:48PM -0800 Hello.   We use N4L relay when using scan to email and we are also Office365. We have no problems.   I would suggest making sure your external DNS is setup, specifically the spf record.   I was given this link by N4L which has some info about this.   https://support.n4l.co.nz/s/article/N4L-Mail-Relay-Service-Technical-Settings <https://urldefense.proofpoint.com/v2/url?u=https-3A__support.n4l.co.nz_s_article_N4L-2DMail-2DRelay-2DService-2DTechnical-2DSettings&d=DwMFaQ&c=_Zm2Kb9yJrso4r0-N78Ezl-a6DfgMbIISn5tZXXqWk4&r=40Zb24sGurRM3_LpENSTxAotqGUonyAu9YXXn2Y8B3A&m=j6PUEaUHVzhHw_Osbo8jBGXqyHVymQbUlPIDm6Vf8quycvIyYUP7a16brB377Kw3&s=fAeS_ZlUwN8KL8vcnJhkH3JTstJZ5Tqv8sar8KAlLf0&e=>   Cheers   On Wednesday, November 19, 2025 at 10:28:02 AM UTC+13

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[Stephen Moran]

App passwords in workspace work both with and without those spaces 😉 

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