Chrome again with frustrating issues on Mac

[Vern Dempster]

Hi all

The latest Chrome issue causing frustration for teachers is that Chrome stops accessing the internet. Safari is working fine. It is now stopping all websites accessing the internet

The only fix at this stage is fully quitting Chrome and it will work for a while.

If the teachers closes the window and starts with a new window it will not access the internet until they fully quit Chrome and start again where it will access the internet until it won't. 

1. Clearing cache doesn't help

2. Happens on Ventura and Sonoma

3. Chrome is fully updated.

4. Is it just a Chrome on Mac issue or more widespread

Any help will be greatly appreciated.

Ngā mihi nui

Vern

[d.keen...@gc.ac.nz]

I am having many site problems with Chrome on this end, but I thought it was due to our main problem with the switching.

However, I shall now investigate more closely; perhaps lightning strikes twice in this case.

Regards,

David Keenleyside, BSc CS & IS, CTech

ITP Associate

EFF Member

ICT Technician

Glenfield College

PO Box 40176 (Kaipatiki Rd)

Glenfield, Auckland City 0629

Ph:       +64 9 444 9066 ext 677

DDI: +64 9 441 9779

Email:    d.keen...@gc.ac.nz

https://itp.nz/CTech/NZ160799

https://www.linkedin.com/in/david-keenleyside-626871/

The Three O’s of Backup: Online, Offline, Off-site.

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[Andrew Godfrey]

We haven't noticed any problems here and I'm sure our principal would have told us as he is a Macuser.

Andrew Godfrey | Network Manager

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[Craig Knights]

Saw that on an old ish MacBook last week. 

I just updated everything, checked out all I could.. 

Seemed to stop doing it..

My own one at home been all good.

Weird.

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[Sue Way]

Google seem to have a problem.

Key details

Last updated Jun 05, 2024, 07:36 am

Summary
Ongoing: issue with ChromeOS.
Date
Jun 04, 2024, 07:40 am NZST

 (2024-06-04T07:40:02+12:00)

Tracking ID
344639650
Status
Ongoing
Details

https://www.google.com/appsstatus

Affected services

ChromeOS

Next update by
Jun 05, 2024, 12:00 pm NZST

Sue Way

[Steve Smith]

Kia Ora All,

If you have a chrome Browser issue  can you please log a support request via your admin console so our team can check if it is localised or a wider problem with macs.

@ sue - it looks like that issue was ChromeOS and ephemeral mode login not the Browser but I will check out support logs 

Nga Mihi

Steve

[ve...@mahurangi.school.nz]

Hi all

This issue has been resolved. Apparently when staff upgraded to the latest Chrome, an extension didnt like it. Unnecessary extension removed and all is well with Chrome for now:-)

Ngā mihi nui

Vern Dempster

On Tuesday, June 4, 2024 at 12:38:29 PM UTC+12 Vern Dempster wrote: