Google Drive on M1 Macbook Air with Big Sur

[Roger Irwin]

Hi,

I have a new TELA M1 Macbook Air that I'm trying to install Google Drive on. I've done this before on other similar machines and never had a problem with it.

I've installed Google Drive and been in and allowed extensions then rebooted.

I'm greeted with a message in System Preferences saying "System Software from developer Google Inc has been updated". I press allow and it asks to reboot. It then rebuilds the cache and comes up with the same message after it reboots.

It's upgraded to 47.0.19.0 but continues to ask for the extension to be allowed.

I've tried reinstalling again but can't get past this point. Any suggestions?

Regards,
Roger

[Pete Mundy]

Have you tried the recovery-mode dance to allow kernel extensions documented here?

https://support.google.com/a/users/answer/10444081?p=apple-setup&visit_id=637541219823469255-1073100120&rd=1

Pete

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[Roger Irwin]

Hi,

Yes, I had been through all that when I initially installed but hadn't tried this in the troubleshooting section.

 

7. Run kmutil trigger-panic-medic --volume-root /Volumes/Macintosh\ HD

That has sorted it thanks.