MMS issues between 2Degrees and Spark

[Dael Sutton]

Good morning, all.

Has anyone run into MMS issues between networks with phones that have had their numbers ported?

We have a new iPhone here (with an eSIM, which I am starting to regret allowing to be used) that after the eSIM was activated, had it's number ported over from Spark to 2Degrees.

Since that's happened, the phone can send/receive MMS messages from Vodafone, 2Degrees and now Kogan phones, but not to/from Spark ones.  SMS messages get through fine.

We know for sure that the service provider & MMS settings on the iPhone are correctly set up against what 2D recommends, but I'm wondering if anyone else out there has had a similar problem?

Cheers

D.

Dael Sutton

Assistant Network Manager

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"Bother," said Pooh, "Eeyore, ready two photon torpedoes and lock phasers on the Heffalump. Piglet, meet me in transporter room three. Christopher Robin, you have the bridge."

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Manere fortis, serva mandata cursum

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[Jono Green]

I've had that issue getting a new number from VF that had previously been migrated to Spark then back to VF's pool. It was a devil getting Spark or VF to take ownership of fixing but got there eventually.

Cheers,

Jono

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From: techies-f...@googlegroups.com <techies-f...@googlegroups.com> on behalf of Dael Sutton <d...@burnside.school.nz>
Sent: Monday, August 21, 2023 8:29 AM
To: techies-f...@googlegroups.com <techies-f...@googlegroups.com>
Subject: [techies-for-schools] MMS issues between 2Degrees and Spark

 

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