Safety issues with Google Meet

[Edwin Bruce]

Hi, The following email was received from a teacher today. I have her permission to share online. I guess the message is don't allow non domain users to join meeting and ensure teachers  know how to kick people out of. Meetings. Of course the same issue applies to Google Jamboard or any shared space...

Comments/Views welcome

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I'm emailing to raise the issue of whether staff have been trained appropriately to deal with safety breaches with Google Meet or other video conferencing.

I've come across this potential issue as a friend called me explaining their witnessing of a safety breach that occurred in her son's Google Meeting today. He was in a class where the teacher made several errors which resulted in a student projecting porn images onto the video call. The main issues were these:

• The teacher approved an email address of someone not connected with the school to join the classroom 
• The teacher did not know how to remove people from the meeting
• The teacher did not know how to mute the offending person's video
• The teacher did not know how to stop the offending person presenting
• The offending person kept coming in and out of the meeting for 15 minutes interrupting the lesson by playing porn sounds and eventually projecting porn images.
• The teacher ended up getting a family member to stop the video call.

[Sam McNeill]

Adding to Edwin's thread....

My two younger kids are at a school that has been given carte blanche access to Meet (they're 8 and 10yrs) - I'm concerned Edwin's experience may be repeated on a student only Meet.

I see there has been chat around limiting Meet to only domain users - 

1) can anyone point me to the documentation on this so I can pass along to the school

and

2) Can this be applied at an OU level i.e. students can only arrange Meet for other school domain users, but teachers could invite externals to their Meet e.g. for BoT meetings

Any docs woudl be great - when I searched I found a heap of Google Community forum doscussions but not documentation articles from google itself on Meet.

Appreciate any support,

Thanks

Sam

[Alistair Baird]

You have to have your school organisation set up such that teachers and students are separeted. I have students set up in the top level, then teachers as a child organisation. You then need to disable video calling for your top level, but override it for teachers.


Admin Console->Apps->G-Suite->Hangouts-Chat->Chat Settings->External Chat Settings->Chat Externally OFF

Apps->G Suite->Settings for Hangouts Chat->Bot Options both set OFF

Apps->G Suite->Settings for Google Hangouts->Meet video settings OFF for top level OU, ON for teachers as child OU

And the help article for educators https://support.google.com/a/answer/9784550

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Alistair Baird

IT Manager

St Peters College 

p 06 354 4198

m 021 482 937

e bai...@stpeterspn.school.nz

[Mike Etheridge]

Thanks, Alistair, that’s exactly what I need. Cheers.

Mike

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[Sam McNeill]

Thanks Alistair,

Appreciate it mate, will pass along to the Principal now :)

Regards,

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[Ros Lee]

use nicknamed Meets.  They only admit people with accounts within the domain.  There is no weblink to be shared with others.  

Nicknamed domains also stop students joining before the teacher and if you remove the students before you end the Meet and then leave your browser open for a couple of minutes they can't rejoin once you have left.

Basically all you have to do is schedule an event and tell the attendees what the nickname will be (we use naming conventions such as subjectcode-teachercode).  Then you and they just go to meet.google.com at the appointed time and enter the nickname into the box.

You can now create a Google Meet in Classroom.  It creates a weblink (you can hide the weblink from the students until the last minute) but I believe the weblink has a nick-name built in so the link can only be used within your domain.

We have had teachers admitting outsiders in error.  They must have got hold of the weblink.  Once they got in even if you removed them they came back again.  Only way to fix it was create a new link, by which time the students are long gone.

Ros Lee

Otumoetai College

Tauranga

On Wednesday, 22 April 2020 09:47:57 UTC+12, Edwin Bruce wrote:

[Jake Wills]

Hi Ros,

Adding a nickname to a meet doesn't prevent people from outside your domain joining... once a student has joined using the code they can still share the url from their browser to anyone else, just by copying it and pasting it wherever.

This does limit the time the students can share the url to others, but definitely doesn't stop it.

By default (using a nickname or not) the teacher still has to allow the users from outside the domain into the meet.... a popup comes up and asks them if they want allow <NAME> to join the meeting.

The advantage of using a code is that if the teacher is the last person to leave then the meeting is destroyed, and can't be re-joined by the students at a later point.

You can also create links that only work inside your domain (basically pointing to a meeting code) eg: https://meet.google.com/lookup/TalkToMrWills which behaves the same as going to meet.google.com and putting in that code (in this example TalkToMrWills).

It then takes them into the meeting and gives it the usual url format which could then be shared (meet.google.com/xxx-yyyy-zzz)

This is how the link at the top of Google Classroom works as well.

Basically the big takeaway for teachers is know how to remove people from your meet, and in general, don't press the allow button for people from outside your domain.

Jake

[Ros Lee]

Thanks for the clarification Jake.  I hadn't thought of copying the browser link from within the meeting.  I guess the difference then is that with nicknames you can't share the URL until you have actually joined the meeting, which does reduce the risk of sharing links a little.  We are finding that removing people from a meeting doesn't stop them rejoining that meeting straight away.  So once you have accidentally admitted them there's no stopping them without starting a new meeting.  Not sure if that is a feature or a bug ...

Cheers

   

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[Jake Wills]

Hi Ros

I've just done some testing.

If you remove someone from inside your organisation, they can just rejoin

If you remove someone from outside your organisation they have to ask to be let in again, which the teacher should press "deny".

So the biggest issue is if you have a kid in your domain being an idiot... but at that point you can see exactly who they are... no different to if they stood up in class and started being a pain.... you can't stop them standing up and being an idiot... but most don't cause they know they get in trouble.

Ngā manaakitanga (best wishes),

Jake Wills

Assistant Principal

Kāpiti College

Margaret Road, Raumati Beach 5032

[Ros Lee]

Interesting.  That has not been the experience of some of our teachers.  Thanks for testing, I'll test too, in case our admin settings need tweaking, though I locked them down further last week after our first Meet bombing.

Cheers

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[Sam McNeill]

" So the biggest issue is if you have a kid in your domain being an idiot... but at that point you can see exactly who they are... no different to if they stood up in class and started being a pain.... you can't stop them standing up and being an idiot... but most don't cause they know they get in trouble."

Couldn;t agree more with this Jake! Most of our issues with online learning tools are fairly similar root causes to what happens in a physical classroom.... at times our tools are a bit more limited in how we control/respond but there is usually a pretty strong analogy for non-digital misbehaviour :)

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Sam McNeill
s...@mcneill.co.nz
+64 21 438 726

www.samuelmcneill.com 

[Steve Smith]

Hi All,

Sorry for the late reply to this,

I have been running drop ins about Meet best practice and the info about these can be found at bit.ly/2020dlnz (2020 lowercase D L N Z)  please forward this site to any Teachers/ Leaders who may benefit from a drop in tutoring session. The next session is Monday at 3:30pm at meet.google.com/ugi-xfnz-qfn 

Meet use is limited to the domain by default and the teachers have to let 'outsiders' in. 

This can be easily controlled at the OU level of the admin console. We have been recommending that the ability for students to CREATE Meets be switched off  - video on this here -> https://youtu.be/fIy1S8WYp-o  you can also switch off cameras by default

Meet quick start guide can be found here -> https://support.google.com/a/users/answer/9282720 click through to the Meet Cheat Sheet -> https://support.google.com/a/users/answer/9300131 

The latest rollout of updates can be found at : https://gsuiteupdates.googleblog.com/

If you have any questions or need assistance please email me at nzs...@google.com 

Nga Mihi Mahana

Steve 

Google for Edu NZ