LineWize today

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Craig Knights

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Jan 23, 2017, 8:53:27 PM1/23/17
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Anybody know what's up with LineWize today?  N4L says many LineWize schools have called today with no internet.  Can ping but not browse, etc.

I've just taken the box out of the loop, and all is now going...

ta
Craig

Ray Nickson

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Jan 23, 2017, 8:55:17 PM1/23/17
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Ours came right 30 seconds after phoning N4L, and we got the same story about Linewize. Coincidence?


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Yvette Ireton

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Jan 23, 2017, 8:55:55 PM1/23/17
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We are have done the exact same thing Craig..not too sure what has happened.

On Tue, Jan 24, 2017 at 2:53 PM, Craig Knights <craig....@gmail.com> wrote:

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Network Manager
Golden Bay High School
12 Waitapu Road, Takaka 7110
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Andrew Godfrey

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Jan 23, 2017, 8:57:36 PM1/23/17
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Had to do the same thing ourselves. When I looked at the LineWize console, it seemed to be having trouble starting sphirewald.

Have been advised that their servers were under load for an unknown reason and to try again but I won't be doing that until tomorrow morning.

 
Andrew Godfrey  |  Network Manager






Colin Hogg

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Feb 13, 2017, 4:44:01 PM2/13/17
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Hi Craig et'al,

Applogies for the outage as well as the late reply here.

It would be great if we could get your opinion on the default behaviour of the service in the event of an outage, I have a quick one question survey here which it would great to get your opinion on the default behaviour. 

Thanks in advance,

Colin  

Craig Robinson

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Feb 13, 2017, 6:43:52 PM2/13/17
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Hi Colin
Craig from Heaton here
I wasn't the original Craig that sent that email just in case you didn't know. We have had no issues at Heaton today apart a lack of speed which could be down to a huge variety of issues. So not complaints from us.

Cheers

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Craig Robinson
e Learning Leader
Heaton Normal Intermediate School
Christchurch
021 1231216

Colin Hogg

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Feb 13, 2017, 7:31:06 PM2/13/17
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Hi Craig R,

Thanks for the feedback, glad that things are generally good for you. 

If there are any issues that you think we can help with best to use sup...@linewize.com 

Cheers for now. 


Colin Hogg
Business Development Manager



Linewize Ltd
O. +64  (0)3 667 1578
A. 192 St Asaph Street, Christchurch Central 8011
PO Box 17635, Christchurch, New Zealand

On 14 February 2017 at 12:43, Craig Robinson <robi...@heaton.school.nz> wrote:
Hi Colin
Craig from Heaton here
I wasn't the original Craig that sent that email just in case you didn't know. We have had no issues at Heaton today apart a lack of speed which could be down to a huge variety of issues. So not complaints from us.

Cheers
On 14 February 2017 at 10:44, Colin Hogg <colin...@linewize.com> wrote:
Hi Craig et'al,

Applogies for the outage as well as the late reply here.

It would be great if we could get your opinion on the default behaviour of the service in the event of an outage, I have a quick one question survey here which it would great to get your opinion on the default behaviour. 

Thanks in advance,

Colin  

On Tuesday, January 24, 2017 at 2:53:27 PM UTC+13, craig.knights wrote:
Anybody know what's up with LineWize today?  N4L says many LineWize schools have called today with no internet.  Can ping but not browse, etc.

I've just taken the box out of the loop, and all is now going...

ta
Craig

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Craig Robinson
e Learning Leader
Heaton Normal Intermediate School
Christchurch

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