Instructions on managing the TechAid workflow

[Son]

Categorization Process:
Is this a technical request?
no: out of scope
yes: Is there already a similar project?
yes: [ROUTING] routing contains feedback from requester step
Is project Finished?
Is project In Progress?
Route to the project group
no: Convert to technical terms
Initiate New Project as a technical request:
admin flags email
admin Posts details on crisiscommons (cc) wiki and
creates new project wiki
link to wufoo request
admin only fields available for further
categorization and additional notes exist on form but not
visible to requester
crisiscommons responds to request
create new wiki entry for project
store info to crisiscommons wiki and CRM of
volunteer base

Defining what goes on the wiki [ROUTING]
1. post on CC wiki: technical description: of project and resource
(s)
2. post on CC wiki:list of needs
3. post on CC wiki:project title - resource wiki
4. post on Project wiki: export form, convert to project wiki
format
5. project wiki starts with the resource wiki (crisis commons) in
sections 1/2/3
6. continues w/ 4 information and notes