Fwd: L2-tech support

[chandra babu]

---------- Forwarded message ----------
From: Kiyaah Consultancy Services <pava...@kiyaah.com>
Date: Wed, Sep 15, 2010 at 12:53 PM
Subject: L2-tech support
To: cbab...@gmail.com

For Internal Use of Employer (Please don't delete or modify while replying to this email) Monster Resume ID: 27954904      Personal Folder ID: 8711737

Dear chandra, Hi, This is Pavana from Kiyaah consultancy services, Bangalore. We have an opening with one of our client a leading data Management company, Bangalore for L2- tech support(Technical voice support and Night shift (6:00PM to 3:00 AM)). The JD is as below: Minimum 2-7 years technical support experience Voice/accent trained Excellent verbal and written communication skills. skills as well as interpersonal skills with the ability to clearly communicate issues and problem resolutions to maintain excellent working relationships with customers and partners. Support requires fluency in English. Customer focused and team oriented Troubleshooting exp on Windows Server OS 2k3 + 2k8, MS SQL, IIS and Macintosh, Linux General understanding of working within the internet environment General understanding of client server networking software Customer Relationship Management Systems SQL Database experience a plus Must have a passion for troubleshooting client problems and satisfying customer needs Must be self-motivated, with a sense of urgency and efficiency and a strong work ethic. Requires a strong desire to learn on the job and seek and retain knowledge from senior team members. Must have good communications and interpersonal skills and the ability to clearly communicate issues and problem resolutions as well as maintain excellent working relationships with customers and partners Able to proactively and independently resolve issues, yet also function well within a team If you find the above requirement suitable revart back by forwarding your updated profile to pava...@kiyaah.com, with following details. Current CTC: Expected CTC: Notice period: Experience in yrs:1)Windows server: 2)Networking: 3)Storage: 4)SQL DB 5)Technical Voice support Regards, Pavana.Y.J Kiyaah Consultancy Services

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With Best Regards

Chandra Babu

"Think big, think fast, think ahead. Ideas are no one's monopoly"