Test Lists and Tracked Email Test Sends

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Jarrett Thacker

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Aug 9, 2013, 4:43:40 PM8/9/13
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Finally, the ability to send test emails with tracked links and re-written variable fields!

The setup: Create a new, or convert an existing list to a test list; the checkbox "Email Test List" gives you such power.     
To populate, a batch action has been added to the Users table for quickly adding users to test lists (by first creating prospects from the users if a matching prospect doesn't exist).  Or you can subscribe from the prospects table.

Fine print: Test lists cannot be dynamic, public, or scheduled for archiving.

Nitty Gritty: Once a test list is set up and populated, tracked emails can be sent from the wizard test step when creating emails and email templates.  Clicking on a tracked or unsubscribe link will bring the user to a success page explaining what would happen had this been a typical list email.  But what's the point of all this if you can't report on clicks and view visitor activities?  You can!  Navigate to Reports->Emails and click 'Test send emails report' to see the stats.  Prospect activities will also be updated with a description prefaced by "Test Email".

More fine print: The tracked and unsubscribe link success pages do not cookie the visitor.  This prevents a mess of visitor association changes, but still creates a visitor activity for reporting.  Completion actions will not run for test sends.  Also, all newly provisioned accounts moving forward have 'Internal Test List' set to be a test list by default...how aptly named.

If you have any follow-up questions, let me know!

Have a great weekend,
Jarrett

Melanie Foster

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Aug 9, 2013, 4:51:12 PM8/9/13
to Jarrett Thacker, New Features
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Thanks, Jarrett! 

  
Melanie Foster :: Client Solutions Specialist 
Social Media::  Twitter | LinkedIn | Facebook
Helpful Pardot Links :: Knowledge Base | Idea Exchange 

Vincent Migliore

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Aug 9, 2013, 4:53:25 PM8/9/13
to Melanie Foster, Jarrett Thacker, New Features
This doesn't say enough, but thank you.

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Michael Westphal

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Aug 9, 2013, 4:57:52 PM8/9/13
to Vincent Migliore, Melanie Foster, Jarrett Thacker, New Features
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Stephen Powis

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Aug 9, 2013, 5:05:27 PM8/9/13
to Michael Westphal, Vincent Migliore, Melanie Foster, Jarrett Thacker, New Features
Nice one jarty
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Mark Larson

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Aug 9, 2013, 5:06:33 PM8/9/13
to Michael Westphal, Vincent Migliore, Melanie Foster, Jarrett Thacker, New Features
So awesome. Take a bow.

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-Mark


On Fri, Aug 9, 2013 at 4:57 PM, Michael Westphal <michael....@pardot.com> wrote:
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On Fri, Aug 9, 2013 at 4:53 PM, Vincent Migliore <vincent....@pardot.com> wrote:
This doesn't say enough, but thank you.

Inline image 1


On Fri, Aug 9, 2013 at 4:51 PM, Melanie Foster <melanie...@pardot.com> wrote:
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Thanks, Jarrett! 

  
Melanie Foster :: Client Solutions Specialist 
Social Media::  Twitter | LinkedIn | Facebook
Helpful Pardot Links :: Knowledge Base | Idea Exchange 


On Fri, Aug 9, 2013 at 4:43 PM, Jarrett Thacker <jarrett...@pardot.com> wrote:
Finally, the ability to send test emails with tracked links and re-written variable fields!

The setup: Create a new, or convert an existing list to a test list; the checkbox "Email Test List" gives you such power.     
To populate, a batch action has been added to the Users table for quickly adding users to test lists (by first creating prospects from the users if a matching prospect doesn't exist).  Or you can subscribe from the prospects table.

Fine print: Test lists cannot be dynamic, public, or scheduled for archiving.

Nitty Gritty: Once a test list is set up and populated, tracked emails can be sent from the wizard test step when creating emails and email templates.  Clicking on a tracked or unsubscribe link will bring the user to a success page explaining what would happen had this been a typical list email.  But what's the point of all this if you can't report on clicks and view visitor activities?  You can!  Navigate to Reports->Emails and click 'Test send emails report' to see the stats.  Prospect activities will also be updated with a description prefaced by "Test Email".

More fine print: The tracked and unsubscribe link success pages do not cookie the visitor.  This prevents a mess of visitor association changes, but still creates a visitor activity for reporting.  Completion actions will not run for test sends.  Also, all newly provisioned accounts moving forward have 'Internal Test List' set to be a test list by default...how aptly named.

If you have any follow-up questions, let me know!

Have a great weekend,
Jarrett






--
Mark Larson 
Solutions Coordinator
Pardot Marketing Automation
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Ian Snead

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Aug 9, 2013, 5:08:02 PM8/9/13
to Stephen Powis, Michael Westphal, Vincent Migliore, Melanie Foster, Jarrett Thacker, New Features
Baby got a brand new bag, niiiiiiice Jart!
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Anna Sims

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Aug 9, 2013, 5:09:38 PM8/9/13
to Vincent Migliore, Melanie Foster, Jarrett Thacker, New Features
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meAnna Sims :: Product Instructional Designer:: 404.492.6845 x279
Pardot - An salesforce.com Company
Helpful Links :: Knowledge Base | Ideas | Connections 2013! |



On Fri, Aug 9, 2013 at 4:53 PM, Vincent Migliore <vincent....@pardot.com> wrote:
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Brian Steele

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Aug 9, 2013, 5:33:56 PM8/9/13
to Anna Sims, Vincent Migliore, Melanie Foster, Jarrett Thacker, New Features
Folks are liking the new test list options, but we're getting some clients remarking that they are missing the ability to send to random emails or just enter one email address on the fly to send the email to.

Thoughts on adding this back or plans to address that missing functionality?  
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Zach Bailey

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Aug 9, 2013, 5:36:51 PM8/9/13
to Brian Steele, Anna Sims, Vincent Migliore, Melanie Foster, Jarrett Thacker, New Features
We're already discussing it. Stay tuned.
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Brian Steele

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Aug 9, 2013, 5:50:43 PM8/9/13
to Zach Bailey, Anna Sims, Vincent Migliore, Melanie Foster, Jarrett Thacker, New Features
Good to know... that being said:

Thanks for all the work on this - so. awesome!
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Zach Bailey

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Aug 9, 2013, 6:01:35 PM8/9/13
to Brian Steele, Anna Sims, Vincent Migliore, Melanie Foster, Jarrett Thacker, New Features
For now, people can go back to the old functionality by deleting the empty test list we set up in their account for them. This will make the old "type in an email address" interface display.
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Anna Sims

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Aug 9, 2013, 6:16:40 PM8/9/13
to Zach Bailey, Brian Steele, Vincent Migliore, Melanie Foster, Jarrett Thacker, New Features
The documentation's been updated so clients know how to revert back to the email test process: http://www.pardot.com/faqs/emails/send-test-emails-to-a-test-list/

With Jacquie's suggestion, I added a <div class="alert"> around the note, so clients can't miss it!

 

meAnna Sims :: Product Instructional Designer:: 404.492.6845 x279
Pardot - An salesforce.com Company
Helpful Links :: Knowledge Base | Ideas | Connections 2013! |



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Zach Bailey

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Aug 9, 2013, 6:26:03 PM8/9/13
to Anna Sims, Brian Steele, Vincent Migliore, Melanie Foster, Jarrett Thacker, New Features
Yeah, I was actually mistaken - we didn't set up test lists automatically for people. So, the only situation that would cause the old way to disappear is if they went ahead and created at test list themselves. All they have to do in that case to get back to the old way is just delete their new test list(s).

On Monday, we'll release an update that will show both options side by side even if they have test lists. Not going to rush an update out over the weekend since this is pretty easy to work around.

-Zach
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Jarrett Thacker

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Aug 9, 2013, 6:28:47 PM8/9/13
to Anna Sims, Zach Bailey, Brian Steele, Vincent Migliore, Melanie Foster, New Features
Obviously I missed a key statement in my original email.

If a client has no test lists, the functionality will revert back to the old functionality.  So, if they try this out and it *completely* screws up their workflow, they can simply delete (or edit and uncheck 'Email Test List') the lists that are test lists, and everything will be familiar again.

To make this easier, I'll add a toggle to the wizard page that gives clients both types of functionality.

Jarrett
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Jacquie Hauth

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Aug 9, 2013, 6:41:55 PM8/9/13
to Jarrett Thacker, Anna Sims, Zach Bailey, Brian Steele, Vincent Migliore, Melanie Foster, New Features
Article updated! 


Thanks for the clarification! When we have both methods ready to use, we can update the documentation too.


Jacquie Hauth
Client Solutions Manager | Pardot - A salesforce.com Company
(404) 492-6845 x235 | @PardotJacquie
Get Answers: http://pardot.com/help | Share Best Practices: http://forum.pardot.com
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Nick Sweeney

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Aug 9, 2013, 7:08:17 PM8/9/13
to Jacquie Hauth, Jarrett Thacker, Anna Sims, Zach Bailey, Brian Steele, Vincent Migliore, Melanie Foster, New Features
Awesome!



meNick Sweeney :: Solutions Coordinator :: 404.492.6845 x343

Pardot - An salesforce.com Company
Helpful Links :: Knowledge Base | Ideas
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