Links in emails will record an 'Open' Visitor Activity

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Andy Fischoff

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Jun 5, 2013, 2:21:39 PM6/5/13
to New Features
Hey Everyone,

Starting on Monday next week, we'll be turning on a new feature which will affect email reporting and visitor activities.

Any clicked, tracked link in an email will record an email opened visitor activity, so even if the prospect doesn't have image downloads turned on, clicking a link will record the 'open' activity and run the completion actions as well.

This should resolve cases where we see more clicked links than opens in a report for an email blast.

Let me know if you have any questions. Thanks!

--

Thanks,
Andy

Andy Fischoff :: Software Engineer :: 404-492-6845 x290 
Pardot :: An ExactTarget Company
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Zach Bailey

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Jun 5, 2013, 2:24:04 PM6/5/13
to Andy Fischoff, New Features
More precisely, this will be going live late Sunday evening eastern time such that it is active Monday morning for European clients as well.

-Zach

Katherine Hamblin

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Jun 5, 2013, 2:27:36 PM6/5/13
to Zach Bailey, Andy Fischoff, New Features
Bravo! This is a nice improvement and quick turnaround! Love it!

                             

Katherine Hamblin
Client Advocate
404.492.6845 x 313
Pardot, An ExactTarget Company


Susan Spicknall

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Jun 5, 2013, 3:01:01 PM6/5/13
to Katherine Hamblin, Zach Bailey, Andy Fischoff, New Features
This is awesome and will answer many clients' questions! Thanks, Andy!!


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Susan Spicknall  Client Services Coordinator
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Zach Bailey

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Jun 9, 2013, 7:43:47 PM6/9/13
to Susan Spicknall, Katherine Hamblin, Andy Fischoff, New Features
This is now live for all clients as of 7:25pm eastern. Going forward, clicks will contribute to opens in activity and reports.

Cheers,
Zach

Jacquie Hauth

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Jun 10, 2013, 8:47:07 AM6/10/13
to Zach Bailey, Susan Spicknall, Katherine Hamblin, Andy Fischoff, New Features
And all the villagers rejoiced!!

Stephanie Gray

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Jun 10, 2013, 8:50:15 AM6/10/13
to Jacquie Hauth, Zach Bailey, Susan Spicknall, Katherine Hamblin, Andy Fischoff, New Features
Awesome!  KB updates will be published today!

Stephanie Gray
Director, Client Services
Pardot, an ExactTarget Company
404.492.6845 x160
Participate in our Success Community: http://pardot.com/help

Katherine Hamblin

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Jun 10, 2013, 11:28:16 AM6/10/13
to Stephanie Gray, Jacquie Hauth, Zach Bailey, Susan Spicknall, Andy Fischoff, New Features
Hey everyone,

Thanks again for this! I wanted to clarify that this will also apply to plug-in emails? 

I know we don't currently track email opens on plug-in emails, but now we will assume an open on emails with clicks, correct?

Thanks!
Katherine

                             

Katherine Hamblin
Client Advocate
404.492.6845 x 313
Pardot, An ExactTarget Company




Zach Bailey

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Jun 10, 2013, 11:49:17 AM6/10/13
to Katherine Hamblin, Stephanie Gray, Jacquie Hauth, Susan Spicknall, Andy Fischoff, New Features
Yes, this same logic applies to clicks on links rewritten via the email plugins as well.

-Zach
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