Problems with expresso

[Amanda Kristine Votvik]

Hi,

I need to use the Expresso server to structurally align 150 protein sequences, but every time it gives me the same error message (see screenshot).

I've tried everything I can think of:

• Removing the "bad" sequence --> gives the same error message for a new sequence, and so on...
  
• Changing the header to only contain sequence identifier (>B5ESR7)
• Using different programs to convert my sequences to fasta format (they're already in fasta, but just to be sure)
• Using UniProt to retrieve the sequences in a fasta format 
• Uploading a file and copy paste the sequences
• Changing the settings
• Running tests with other and fewer sequences

Every time it gives the same error!

Is there somthing else I can try or is it something wrong with the server itself?

Mvh/Best regards,

Amanda Kristine Votvik

 

PhD Student

Faculty of Chemistry, Biotechnology and Food Science (KBM)

Norwegian University of Life Sciences (NMBU)

[Cedric Notredame]

Hello Amanda

We had some recent changes in our IT infrastructure and it seems to have affected the server

Cheers 

Cedric 

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On 4 Jan 2022, at 10:23, Amanda Kristine Votvik <amanda.kris...@nmbu.no> wrote:



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[Jose Espinosa-Carrasco]

Hi Amanda,

Many thanks for reporting. We fixed the issue and the Expresso mode should be working again on the server.

Let us know please if you find any other issues.

Best wishes,

j

Missatge de Amanda Kristine Votvik <amanda.kris...@nmbu.no> del dia dt., 4 de gen. 2022 a les 10:23: