You do not have permission to delete messages in this group
Copy link
Report message
Show original message
Either email addresses are anonymous for this group or you need the view member email addresses permission to view the original message
to aste...@uc.org
We have a client setup using a simple IAX2 webphone that agents use to make phone calls from. They all use the same extension... so ~5-people calling out as though on one extension.
We are running into the beep&im-sorry&your&simul-call-limit-reached&goodbye
Since the agent is hearing this message, I assume the webphone is not the issue...
I could have sworn there was a setting to cap the number of simultaneous agents an extension can have in IAX, but I can't seem to find it.
Does anyone know what might be causing this or how to fix it?