[on-asterisk] Disable Call Forward

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Robert Brock

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Feb 24, 2010, 11:23:14 AM2/24/10
to aste...@uc.org
I have a phone that is not call forwarded but keeps forwarding calls.

How do I turn off call forward manually? Where is the CFW info kept?

If I dial ext 3907 it forwards "dialparties.agi: Extension 3907 has call forward set to 901483733914"

Robert Brock
Telecom Administrator, MKS Inc., www.mks.com<http://www.mks.com>
Waterloo, ON, Canada
Tel: 519-883-3243 or 800-265-2797 x3243
Fax: 519-884-8861

Philip Mullis

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Feb 24, 2010, 11:57:15 AM2/24/10
to Robert Brock, aste...@uc.org
sound like your using pbxinaflash or freepbx.. something gui'd :/ you
should really concider going vanilla..

they usually store that info in astdb keys..

heres something that scratches the surface on how to use...

http://astbook.asteriskdocs.org/en/2nd_Edition/asterisk-book-html-chunk/asterisk-CHP-6-SECT-6.html


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Dave Donovan

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Feb 24, 2010, 5:09:31 PM2/24/10
to aste...@uc.org
On Wed, Feb 24, 2010 at 11:23 AM, Robert Brock <Robert...@mks.com> wrote:
> I have a phone that is not call forwarded but keeps forwarding calls.
>
> How do I turn off call forward manually? Where is the CFW info kept?
>
> If I dial ext 3907 it forwards "dialparties.agi: Extension 3907 has call forward set to 901483733914"

Hi Robert,

Please forgive me if I'm covering ground that you've already done.

In many cases, both Asterisk and the phone set support forwarding.
The phone itself may not have it's forwarding feature enabled but it
looks like Asterisk is doing the forwarding. Try dialing *73 from the
phone to deactivate call forwarding. If it's a stuck value, you could
try activating it with another target number to see if the mechanism
is responding at all, then deactivating again. (*72 activates)

Reference: http://www.freepbx.org/support/documentation/module-documentation/feature-codes

Another possibility is that there are some follow-me settings that are
kicking in. It's called VMX Locator on some systems.

Good luck,
Dave

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