[on-asterisk] AllStream SIP trunk

[Andre Courchesne]

Hi all,

Anyone has experience to share with connecting an asterisk server to AllStream SIP trunk service ?

---
Andre Courchesne - Consultant
http://www.net-forces.com
MSN: cour...@net-forces.com
Skype: VoipForces

L'information contenue dans le présent document est la propriété de Andre Courchesne. Et est divulguée en toute confidentialité. Cette information ne doit pas être utilisée, divulguée à d'autres personnes ou reproduite sans le consentement écrit explicite de Andre Courchesne.

The information contained in this document is confidential and property of Andre Courchesne. It shall not be used, disclosed to others or reproduced without the express written consent of Andre Courchesne.

[Doug Geary]

We are in the process of lighting up some AllStream trunks. Asterisk is not certified on their network, however, they acknowledge they have many Asterisk systems onboard. We haven't got to the technical part yet.

-- Doug

Hi all,

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[Andre Courchesne]

Thanks Doug,

Let me know how it goes. How much bandwidth per channel is AllStream recommending?

---
Andre Courchesne - Consultant
http://www.net-forces.com
MSN: cour...@net-forces.com
Skype: VoipForces

L'information contenue dans le présent document est la propriété de Andre Courchesne. Et est divulguée en toute confidentialité. Cette information ne doit pas être utilisée, divulguée à d'autres personnes ou reproduite sans le consentement écrit explicite de Andre Courchesne.

The information contained in this document is confidential and property of Andre Courchesne. It shall not be used, disclosed to others or reproduced without the express written consent of Andre Courchesne.

[Aloysius Lloyd]

Hi Andre,

I think you need to have MPLS network. AllStream does not provide sip trunk
through the public Internet.

Same as Terago they provide the SIP trunk through the E10 MPLS network.

Thanks and regards,
Aloysius Lloyd
SunTel Technologies
t. +1-416-479-0505 x 203
e. lloyd.a...@sunteltech.ca
w. www.sunteltech.ca

On Tue, Jun 7, 2011 at 12:09 PM, Andre Courchesne
<cour...@net-forces.com>wrote:

[Chris Chen]

Allstream has been providing SIP trunk services since 2006 over MPLS
network, Allstream SIP trunk over public internet started to be general
available end of last year/early this year.

Thanks,
Chris

[Ivan Kovacevic]

Any reason you decided to go with Allstream specifically?

Best Regards,

Ivan Kovacevic

Star Telecom | www.startelecom.ca | T: + 18557827835 x205 | F: +18557827835

-----Original Message-----
From: Andre Courchesne [mailto:cour...@net-forces.com]
Sent: June-07-11 12:02 PM
To: TAUG Technical
Subject: [on-asterisk] AllStream SIP trunk

Hi all,

---------------------------------------------------------------------

[Roger]

Allstream ip trunking service are built on two pairs of carrier grade sbc in toronto and vancouver. They are directly connected to their own nortel pstn gateway.

Yajie


Sent from my BlackBerry device

[Aloysius Lloyd]

Hi All,

I contact AllStream Sales and ask for the new SIP Trunking service through
public Internet. They are only offering to the retail market. They do not
want to sell to small re-sellers. I ask for the 2 virtual pri... they are
not in a position to sell.

Wholesale department want a minimum of 200 channels commitment.

But their retail market price is attractive a bi-directional channel is
$14.00 and DID is 2.00

Does anyone have the AllStream SIP trunking service?

Thanks
Lloyd

[Andre Courchesne]

Had a conf call yesterday with AllStream. Contact lee at
lmoreau at invution.com

He can give you details
Sent from my iPhone

[Ivan Kovacevic]

1. Make sure to factor in the cost of their internet service per channel. Not sure how competitive Allstream internet pricing is
with Cogeco Data / Cogent / et al.
2. Make sure you confirm what "bi-directional" really means. They expect a certain balance of inbound/outbound traffic. Using
bi-directional channels for mostly outbound may result in penalties and surcharges.
3. Look at the billing increments and rounding. Some carriers charge ¢1 per call minimum - regardless of what your rate is. This is
supposedly due to legacy accounting systems unable to count in fractions of a penny. Some will bill calls in 12, 30 or even 60
second increments. Not so great for dialer / call center traffic.
4. Beware of contracts.

I don't want to pitch on the tech list, but if you are looking for cost effective and reliable SIP services, with an established
user based consisting of contact centers, collections and IVR service bureaus - please contact me off-list for pricing.

No per-channel charges for TF and LD.

[Aloysius Lloyd]

Ivan,

Thank you for the recommendations. We are in the business more than 5 years.
We know all the providers and their service level.

"cost effective and reliable SIP services" - we hear this several times.

We want to work with CLEC only.

Thanks and regards,
Aloysius Lloyd
SunTel Technologies
t. +1-416-479-0505 x 203
e. lloyd.a...@sunteltech.ca
w. www.sunteltech.ca

[Ivan Kovacevic]

Ouch :-).

Lloyd, without starting a flame war - I don't think you ever worked with us, so "We know all the providers and their service level"
is not quite true. We would be happy to provide references from clients including multi-site 400+ seat call centers using our
services for outbound as well as inbound.

These are mission critical services for them, and our platform is designed to be stable, reliable and handle the volumes - including
high-volume predictive dialling.

As well, due to our collective backgrounds we understand contact centers operationally - which is not true for the average CLEC Joe
selling you a PRI. Because of this, we focus on contact-center specific services such as network call recording, cloud multi-site
inbound call routing and more. But you are welcome to pay $14 per channel on a three year contact if that works within your clients'
business model.

Best Regards,

Ivan,

> > - To unsubscribe, e-mail: asterisk-u...@uc.org For additional

[Stephan Monette]

But when dealing with CLEC, always take into account your ratio of inbound/outbound calls.

Ivan is right about checking your ratio, you will have hefty charges if your ratio of outbound calls is more than 55% or so.

The CLEC have to pay a metered rate for all outbound calls to PSTN that are over 50% of their inbound/outbound call ratio.

Maybe Bill Sandiford can add to this as I'm not an expert on CLEC rules, but this will explain that most CLEC prefers to sell inbound traffic only.

Thanks,

Stephan Monette
Director Business Development
Primus Business Services

Auriga Office: 613-656-2980
Home Office: 613-656-2979

[Aloysius Lloyd]

Thanks Andre & Lee.

On Thu, Jun 9, 2011 at 1:11 PM, Lee Moreau <lmo...@invution.com> wrote:

> Thanks Andre,
>
> The SIP over the Internet trunks are available, it's just a controlled
> introduction right now so it's not available to everyone. The pricing
> mentioned is correct, but if used with Allstream Internet it's only $10 per
> call path instead of $14. Please feel free to have anyone contact me if
> they require more information as I am able to provide pricing and sell the
> service before release.
>
> Thanks!
>
> *Lee Moreau* | invution inc*.* | Allstream Small Business
> Phone 647-776-6305 | Fax 877-686-8064 | TF 888-776-6305

[Dave Donovan]

> Ivan,
>
> Thank you for the recommendations. We are in the business more than 5 years.
> We know all the providers and their service level.
>

> Thanks and regards,
> Aloysius Lloyd

On Thu, Jun 9, 2011 at 11:43 AM, Ivan Kovacevic <iv...@rogers.com> wrote:
> Ouch :-).
>
> Lloyd, without starting a flame war -

> Ivan Kovacevic

Hi,

(Aside: I know you guys personally so I promise you both that this is
a well intentioned misunderstanding)

I think any discussion of "which carrier/service is best" is like the
Mac vs PC debate in other forums, it's almost always going to lead to
impasse and while we all want to get our opinion heard, it's unlikely
that we're going to get someone on the other side of the street to to
cross over. That's especially true when many of us are in business
and have 'a horse in the game' so to speak.

This is one reason why we try to keep this stuff in the biz list, so
that our gentle readers can unsubscribe from the "Which XYZ service
should I use?" and just stick to the "How do I?" questions in the Tech
list.

Thanks everyone your understanding.

Dave Donovan
List Moderator - taug.ca

[Ivan Kovacevic]

Hi Dave,

Point taken. Sorry if I stepped over the line.

Cheers,

Ivan Kovacevic

Star Telecom | www.startelecom.ca | T: + 18557827835 x205 | F: +18557827835

-----Original Message-----
From: Dave Donovan [mailto:donova...@gmail.com]
Sent: June-09-11 1:30 PM
To: Ivan Kovacevic
Cc: Aloysius Lloyd; siy...@gmail.com; TAUG Technical
Subject: Re: [on-asterisk] AllStream SIP trunk