Pen Tablet Xp-5560c Driver Downl
Raingarda Krzynowek
Hello I realize this has been an issue for a lot of people, but I need some help here.
I have my pc connected via HDMI from my graphics card (radeon r9 280x) to an Insignia TV as a monitor, and I have no sound. Upon reading into the issue, I've located the problem in the Radeon Software hub. Underneath my system and driver tab it says AMD Audio Driver Version is "Not Available" in the Software Version 21.5.2
If you installed the Motherboard's Realtek driver and it still doesn't show up and your ran SFC and it didn't show any error or corruption in your Windows OS than that does seem to indicate a Motherboard issue.
That means you have no Audio from your GPU Card since it won't install any AMD HD Audio driver and you have no Audio output from your motherboard since it won't install any of its Motherboard's HD audio driver.
Note: If you have a Monitor connected to the PC than that is what is showing in Device Manager. But if you just have your TV set connected without a PC monitor connected than that would be your TV set showing in Device Manager. You can go to Device Manager and click on the PnP monitor and look under HARDWARE ID. It should show your TV set model or your PC Monitor model on it if connected.
Also go to Device Manager under "Sound, Video, & Game Controllers" and see if you see listed "AMD HD Audio" If it isn't listed you will need to install the AMD Driver again and make sure that AMD HD Audio is shown to be installed.
I've used DDU to uninstall my amd drivers and i've tried different versions (Radeon 21.4.1 and Radeon 21.5.1) and havent been able to produce an audio driver.
From this point, if you have any instruction, please let me know.
Ok I just noticed something that is not correct. You have a Desktop Computer and your Motherboard should have a driver for its Integrated Audio. Yet I don't see any Motherboard HD Audio driver in your Device Manager.
If you download and install your Motherboard's HD Audio driver and nothing shows up in Device Manager afterwards I would contact your Motherboard's Tech Support and see if you have a defective Motherboard.
To do an In-Place Repair, go to Microsoft Windows 10 Download page and click on "Update Now" while on the webpage. It will automatically download Windows Installation files and install and replace your Windows Folder with a new one again with all your 3rd party apps and configurations in tack.
So just take your time. This is really sounding like either a Motherboard or Windows issue. I didn't realize when you uploaded your Device Manager image that it was only showing the Headphone driver and nothing else. It dawned on me later on that wasn't correct.
Assuming I installed realtek correctly from the ROG site, I don't think it worked. I downloaded the realtek file, unzipped it, ran the setup and restarted after installation, no change in device manager.
I ran command prompt as administrator and performed SFC/scannow, when it was complete it only explained the commands and their functions (/scannow does this /verifyonly does that, and so on) so I performed scannow again.
EDIT:
I FRICKEN DID IT
After reaching my wits end, I just decided to run a free driver updater. Picked one up, ran the scan, 7-8 out of date drivers, free version only let me update one a day. I chose to update the amd high definition audio driver. Moused over my sound icon on my home screen and it showed "Insignia-TV :100%"
Fired up a quick youtube video and hollered loud enough to get my roommate out of bed to join in my excitement
I appreciate all of your help!
In Device Manager where it shows HD Audio Device, If you would have used Device Manager to update the Driver it would have installed the AMD HD Audio from your Installation folder without using the 3rd party Updater.
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