Google Drive backup fails

[Rob Humphrey]

I've been trying to enable backups to Google Drive, yet am encountering an error:

• From Menu -> Preferences I enable "Google Drive Backup".
• Get a "Choose an account" dialog, where I select my Google account.
  
• Get a white box appear on the screen with the spinning colour changing 'busy' icon at the top.
• It stays on this screen until I click outside the white box, at which point at the bottom of the screen a warning triangle with "Error Result not OK" appears.

Looking at the Tasker log I see the following:

13-07-2019 RX: 11.33.28#b#RX: error: handleError: Result not OK

13-07-2019 : 11.33.28#b#: error: com.joaomgcd.taskerm.signin.c$a$h.a(SourceFile:96)

13-07-2019 : 11.33.28#b#: error: com.joaomgcd.taskerm.signin.c$a$h.invoke(SourceFile:82)

13-07-2019 : 11.33.28#b#: error: com.joaomgcd.taskerm.rx.i.call(Unknown Source:2)

13-07-2019 : 11.33.28#b#: error: a.a.e.e.d.h.b(SourceFile:35)

13-07-2019 : 11.33.28#b#: error: a.a.l.a(SourceFile:2703)

13-07-2019 : 11.33.28#b#: error: a.a.e.e.d.m.b(SourceFile:35)

13-07-2019 : 11.33.28#b#: error: a.a.l.a(SourceFile:2703)

13-07-2019 : 11.33.28#b#: error: a.a.e.e.d.o$a.run(SourceFile:89)

13-07-2019 : 11.33.28#b#: error: a.a.k$a.run(SourceFile:452)

13-07-2019 : 11.33.28#b#: error: a.a.e.g.l.run(SourceFile:61)

13-07-2019 : 11.33.28#b#: error: a.a.e.g.l.call(SourceFile:52)

13-07-2019 : 11.33.28#b#: error: java.util.concurrent.FutureTask.run(FutureTask.java:266)

13-07-2019 : 11.33.28#b#: error: java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:301)

13-07-2019 : 11.33.28#b#: error: java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)

13-07-2019 : 11.33.28#b#: error: java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)

Is this a Tasker issue, or a problem with some other setting on my phone/Google?  I have WhatsApp backing up to Google Drive without problems.

Any suggestions of things to try to help resolve this?

Thanks,

Rob

[Marta Hintz]

perhaps your login credentials are not correct? It works fine on my device. What tasker version?(help->about)

are all your permissions given?

Also, note that the backup occurs only when charging is on and on a unmetered network.

Marta

[Rob]

perhaps your login credentials are not correct? It works fine on my device.

WhatsApp backs up to Google Drive correctly, as does the phone backup from the Google Services, so that'd surely indicate the credentials are correct?

 

What tasker version?(help->about)

I'm on the latest version (5.7.2)

 

are all your permissions given?

As far as I can see, yes, Tasker has everything it requests.  It's definitely not prompting me for any extra permissions.

 

Also, note that the backup occurs only when charging is on and on a unmetered network.

 

I was aware of that, and was trying this on unmetered WiFi whilst charging, but also surely it wouldn't just hang indefinitely with a white box if this weren't the case?!

Thanks,

Rob

[Marta Hintz]

yeah that about exhausts my troubleshooting on this subject.....

I meant that the Tasker holds the correct credentialing.....re-try that part.

from what you stated in the OP post, the procedure looks just fine.

Marta

[Robert Ryan]

On July 13, 2019 4:59:24 AM "'Rob Humphrey' via Tasker" <tas...@googlegroups.com> wrote:

I've been trying to enable backups to Google Drive, yet am encountering an error:

It might be time to use Report Issue to Developer, found in Tasker's main menu.